See all properties

The Enchanted Suites & Residence

2.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Enchanted Suites & Residence

Reception
Reception
Desk, laptop workspace, iron/ironing board, bed sheets
Desk, laptop workspace, iron/ironing board, bed sheets
Standard Double Room, Garden View | Private kitchen | Full-size fridge, microwave, griddle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪3 min drive‬
  • Place, Anderson Museum of Contemporary Art
    ‪4 min drive‬
  • Place, Roswell Museum
    ‪6 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 367 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 920 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

You may also like

Ad

Holiday Inn Roswell by IHG

Roswell
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,000 reviews
$93 nightly
The price is $108
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Roswell by IHG

About the neighborhood

Roswell

The Enchanted Suites & Residence places you within a short walk of Eastern New Mexico Medical Center and within a mile (2 km) of New Mexico Military Institute. This 70-room hotel has conveniences like free breakfast, a 24-hour gym, and free self parking.

What's nearby

  • New Mexico Military Institute - 3 min drive - 1.0 mile
  • Anderson Museum of Contemporary Art - 4 min drive - 2.4 miles
  • Spring River Park & Zoo - 5 min drive - 2.6 miles
  • Roswell Museum - 6 min drive - 2.6 miles
  • Alien Zone - 7 min drive - 3.1 miles

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 21 min drive

Restaurants

  • ‪Whataburger - ‬15 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪Golden Corral - ‬3 min walk
  • ‪Starbucks - ‬3 min drive

About this property

The Enchanted Suites & Residence

At The Enchanted Suites & Residence , guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Guests can expect to find 40-inch TVs with cable channels. Kitchenettes, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Pool
CASH REWARDS INN & SUITES
Roswell
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.4 out of 10, Very Good, 882 reviews
$44 nightly
The price is $52
May 3 - May 4
Total with taxes and fees
CASH REWARDS INN & SUITES

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Enchanted Suites & Roswell

Frequently asked questions

What can I see within easy reach of The Enchanted Suites & Residence ?

This hotel is located in Roswell within a short 20-minute walk of New Mexico Military Institute. You'll also find Roswell Museum and Alien Zone within a short drive.

Will I be able to park at The Enchanted Suites & Residence ?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Enchanted Suites & Residence feature a casino on the premises?

No, The Enchanted Suites & Residence doesn't have a casino.

Will I find an indoor pool at The Enchanted Suites & Residence ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Enchanted Suites & Residence ?

There are plenty of amenities for couples at this hotel, including a restaurant, couples/private dining, and proposal/romance packages.

Does The Enchanted Suites & Residence have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Enchanted Suites & Residence feature a restaurant that includes a breakfast menu?

Yes, The Enchanted Suites & Residence serves free continental breakfast each morning from its restaurant.

Will The Enchanted Suites & Residence allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Enchanted Suites & Residence for a fee of USD 75.00 per pet, per night. The property also provides an off-leash area.

Does The Enchanted Suites & Residence have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Enchanted Suites & Residence ?

The closest major airport to The Enchanted Suites & Residence is Roswell, NM (ROW-Industrial Air Center), which is 10.5 mi away (21 minutes by car).

Can I book a room with a balcony at The Enchanted Suites & Residence ?

No, there aren't any guestrooms at The Enchanted Suites & Residence that offer a balcony.

The Enchanted Suites & Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 266 reviews
Rating 8 - Good. 56 out of 266 reviews
Rating 6 - Okay. 18 out of 266 reviews
Rating 4 - Poor. 11 out of 266 reviews
Rating 2 - Terrible. 16 out of 266 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Edna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staff,
Stayed 5 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

6/10 Okay

Chad

Liked: Staff & service
Won't be back, but that's because the hotel is no longer in business.
Stayed 2 nights in Dec 2025

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel that used to be a nursing home, but doesn't feel that way. Lots of space and nicely decorated for Christmas.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cassie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spacious rooms, staff was awesome, beautiful place, went to breakfast and asked what we wanted and he cooked us bacon and sausage fresh! Best breakfast we have had this 10 day trip! The king size bed was also the most comfortable we have slept in this trip. The kids did say the beds in the other room they slept in wasn’t as comfortable but weren’t too bad!
Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Spacious room Needed to request soap and extra towels but they were quick to accommodate
Stayed 1 night in Dec 2025

10/10 Excellent

Mingwu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in Dec 2025

6/10 Okay

Kristine

Stayed 1 night in Nov 2025

10/10 Excellent

Kelli

Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2025

2/10 Terrible

Kiran

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They hardly have breakfast for 10 people… that to we need to order and they are giving one plate where they have small qty of scrambled egg and small quantity of hashbrowns…when I went at 6:30 it was not open so waited and I got one around 7.. when my family came around 7:30 they said no more breakfast available… it is horrible…
Stayed 1 night in Dec 2025

2/10 Terrible

Prasanth

Stayed 1 night in Dec 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Friendly and helpful staff. Breakfast was cooked fresh per guest.
Stayed 1 night in Dec 2025

4/10 Poor

Edmund, Douglas

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was in very poor condition, carpet was torn and badly patched, toilet seat was missing pads so it didn’t sit flat, tile flooring was not clean and there was no soap or body wash only shampoo. The hotel itself looked nice and was in good shape so maybe we just got a poor room due to booking through a discount site.
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was very accommodating & the chef only prepared home made breakfasts!! Absolutely delicious!!
Stayed 2 nights in Dec 2025

8/10 Good

Jeremy, Raleigh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good space for a family of 6 adults traveling through on a road trip. Very nice gentleman checked us in and showed us our room. Iffered a library, game room, and free laundry. Offered extra towels since there were 6 of us.
Stayed 1 night in Dec 2025

10/10 Excellent

Colette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was okay and the hotel was very nice and clean. Laundry was available which was handy. Great location too. Sad that they are talking about closing the hotel. Glad we got to stay there.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness
Very nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Shirl

Stayed 1 night in Dec 2025

4/10 Poor

Dominic

Business traveler
Disliked: Cleanliness, staff & service, amenities
Shower sucked
Stayed 4 nights in Dec 2025

10/10 Excellent

Jie

Stayed 1 night in Dec 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, property was well maintained. The breakfast was good and staff were very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was scrambled eggs, hash browns, sausage and coffee/juice
Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was nice clean staff was great
Stayed 4 nights in Nov 2025

2/10 Terrible

Rena

Stayed 1 night in Dec 2025