Trevi Palace Luxury Apartments

Excellent! We enjoyed our stay. The location, the service, the breakfast, and the room were excellent. We choose the car service from the airport and I am glad we did. It was well worth the money. Although the location is in a busy area once inside it was so quite and peaceful.

Walls are thin, making it a loud hotel to stay in. Wifi was down for 3 days and front desk didn't care. Was nice to have complementary breakfast. The room was pretty basic. This is a 3 star hotel at most.

When we checked in the hot water wasn't working. They didn't tell us we found out when we went to take a shower. There was no hot water for 4 days. They offered no apology or refund. When we asked they gave us an electric jug to heat water to wash in. I have emailed them and had no reply after 2 weeks. They also advertise as having a kitchenette so we thought we could self cater. All they have is a coffe machine and a fridge. Not really a kitchenette. You can't cook anything.

Caution !! You will be charged a credit card for any damages you have not made. Caution !! You will be charged a credit card for any damages you have not made The charge is not in your presence, there is no manager at the hotel to talk

Myself and my boyfriend stayed in this hotel on March 2017. We loved the location of the hotel, I would say 20 steps away from the trevi fountain, very busy outside the hotel but didn't hear any noise from our room and we had windows open every night. The hotel is in a central location and we walked to every tourist place in Rome including the Vatican. We also thoroughly enjoyed the breakfast served which included fresh fruit, hot food, cheeses, meats, yoghurts, pastries and cereals, they also had a pancake machine (make sure you look outside of the main food area as food seems to be dotted around the seating area which is in 3 separate rooms) We liked our hotel room but were disappointed to find out that we were unable to use the hot tub as we were not in a superior room (the trevi palace website and website we booked through did not make this clear) and we were very much looking forward to using this facility after a long day of walking round. The rooms were clean but bathrooms are quite dated, the small window in our shower had mold on but we did not complain. On one of the nights we had our windows open and it was around 11:30pm, outside of our window there was a balcony linked to another room within the hotel, there was a big group of people sitting right outside our window being very loud and drinking. we contacted reception who tried calling them several times they could not hear the phone due to sitting on the balcony. eventually reception went to their door and asked them to move inside which they did. It took around 30 mins for this to be resolved but it was resolved in the end. I'm not sure why some rooms have balconies that are right outside another rooms window but this is probably due to the layout of the building. When visiting Rome I recommend eating in restaurants away from tourist areas as the food is better quality and better value. Drinks are expensive in some bars so beward (we paid 20euro for 2 drinks in the Vatican)?? Would 100% recommend visiting Rome and staying in the Trevi Palace!

The staff has been polite and the hotel is nice and confortable, but the big issue has been passing a weekend without hot water! Apologizes from the staff, but apart from that nothing happened, neither a discount for the inconvenience

No one goes to Rome to hide in their hotel, but you do want somewhere to relax and rejuvenate, that will leave you feeling fresh and ready to walk for miles around this amazing city, right? This is the place! The location is amazing. Literally 30 seconds from Trevi Fountain, 15 minute walk to Colosseum and 30 minutes to Vatican. Bars, cafes, restaurants and shops are all on the doorstep too. It's in the middle of everything. The room was great, a little small, but that is to be expected in old cities! It was very nicely appointed and furnished in suitably Italian style. Bathroom was nice and the rain shower was awesome. All the usual amenities, fridge, coffee machine, AC etc. Being so close to the heart of the city I was really surprised how quiet it was. The street is very busy and hectic, but we couldn't hear a thing in our room. Perfect! Breakfast was nice and was served until 10:30 which was great since we're lazy. Staff were always friendly and did anything they could to help. There was an issue when we checked in, which was totally out of the hotel's control, but the staff were open and honest about the situation and did everything they could to assist us and make our stay enjoyable. Definitely recommend.

I'm really particular with the hotels I stay in,I have a few issues with the lack of cleanliness in lots of other hotels.where as this hotel I felt so comfortable in, as it was spotless and I always saw people cleaning.Every member of staff we meet was friendly and helpful,the location is perfect for all attractions in Rome!The breakfast was lovely,and there was lots of choice.We slept so well the whole time we was here,as the beds was so comfy!This was our first holiday away without the children and this hotel made the stay memorable!i would recommend this hotel to anybody,it's amazing!!A big thank you to all the staff that made our holiday so enjoyable x

Great apartments, central location, sooooo close to the Trevi fountain, not far from Spanish steps and in walking distance to Colosseum, Roman Forum, Pantheon etc. Nice restaurants just outside and make your own magnums around the corner. The staff were great, the rooms were spacious and comfortable. The breakfast was plentiful lots of the usual options and served from an early time which was great for us. We had complimentary mini bar which was handy for snacks for the day and a cold beer after a long day of sightseeing. Highly recommend these apartments.