Trevi Palace Luxury Apartments0.0 out of 5.0
Recent guest reviews
-Never a 5 star hotel. -The only thing that makes it 5 star is it's excellent location 20metres from Trevi fountain. -Room basic, very dark. -Breakfast - I wouldn't call a breakfast! Few croissants and hard toast and scrambled egg sitting in trays for an hour. Coffee was nice though. -Reception were friendly and helpful. This is no slight against them. -Walls are thin - could hear people speaking outside our room regularly, and a lot of noise from street. SUMMARY:- Massively over priced hotel in our opinion. Hot tub only for suite residents which is not clear on the booking websites.
Excellent! We enjoyed our stay. The location, the service, the breakfast, and the room were excellent. We choose the car service from the airport and I am glad we did. It was well worth the money. Although the location is in a busy area once inside it was so quite and peaceful.
Walls are thin, making it a loud hotel to stay in. Wifi was down for 3 days and front desk didn't care. Was nice to have complementary breakfast. The room was pretty basic. This is a 3 star hotel at most.
When we checked in the hot water wasn't working. They didn't tell us we found out when we went to take a shower. There was no hot water for 4 days. They offered no apology or refund. When we asked they gave us an electric jug to heat water to wash in. I have emailed them and had no reply after 2 weeks. They also advertise as having a kitchenette so we thought we could self cater. All they have is a coffe machine and a fridge. Not really a kitchenette. You can't cook anything.
Caution !! You will be charged a credit card for any damages you have not made. Caution !! You will be charged a credit card for any damages you have not made The charge is not in your presence, there is no manager at the hotel to talk
Myself and my boyfriend stayed in this hotel on March 2017. We loved the location of the hotel, I would say 20 steps away from the trevi fountain, very busy outside the hotel but didn't hear any noise from our room and we had windows open every night. The hotel is in a central location and we walked to every tourist place in Rome including the Vatican. We also thoroughly enjoyed the breakfast served which included fresh fruit, hot food, cheeses, meats, yoghurts, pastries and cereals, they also had a pancake machine (make sure you look outside of the main food area as food seems to be dotted around the seating area which is in 3 separate rooms) We liked our hotel room but were disappointed to find out that we were unable to use the hot tub as we were not in a superior room (the trevi palace website and website we booked through did not make this clear) and we were very much looking forward to using this facility after a long day of walking round. The rooms were clean but bathrooms are quite dated, the small window in our shower had mold on but we did not complain. On one of the nights we had our windows open and it was around 11:30pm, outside of our window there was a balcony linked to another room within the hotel, there was a big group of people sitting right outside our window being very loud and drinking. we contacted reception who tried calling them several times they could not hear the phone due to sitting on the balcony. eventually reception went to their door and asked them to move inside which they did. It took around 30 mins for this to be resolved but it was resolved in the end. I'm not sure why some rooms have balconies that are right outside another rooms window but this is probably due to the layout of the building. When visiting Rome I recommend eating in restaurants away from tourist areas as the food is better quality and better value. Drinks are expensive in some bars so beward (we paid 20euro for 2 drinks in the Vatican)?? Would 100% recommend visiting Rome and staying in the Trevi Palace!
The staff has been polite and the hotel is nice and confortable, but the big issue has been passing a weekend without hot water! Apologizes from the staff, but apart from that nothing happened, neither a discount for the inconvenience
No one goes to Rome to hide in their hotel, but you do want somewhere to relax and rejuvenate, that will leave you feeling fresh and ready to walk for miles around this amazing city, right? This is the place! The location is amazing. Literally 30 seconds from Trevi Fountain, 15 minute walk to Colosseum and 30 minutes to Vatican. Bars, cafes, restaurants and shops are all on the doorstep too. It's in the middle of everything. The room was great, a little small, but that is to be expected in old cities! It was very nicely appointed and furnished in suitably Italian style. Bathroom was nice and the rain shower was awesome. All the usual amenities, fridge, coffee machine, AC etc. Being so close to the heart of the city I was really surprised how quiet it was. The street is very busy and hectic, but we couldn't hear a thing in our room. Perfect! Breakfast was nice and was served until 10:30 which was great since we're lazy. Staff were always friendly and did anything they could to help. There was an issue when we checked in, which was totally out of the hotel's control, but the staff were open and honest about the situation and did everything they could to assist us and make our stay enjoyable. Definitely recommend.
I'm really particular with the hotels I stay in,I have a few issues with the lack of cleanliness in lots of other hotels.where as this hotel I felt so comfortable in, as it was spotless and I always saw people cleaning.Every member of staff we meet was friendly and helpful,the location is perfect for all attractions in Rome!The breakfast was lovely,and there was lots of choice.We slept so well the whole time we was here,as the beds was so comfy!This was our first holiday away without the children and this hotel made the stay memorable!i would recommend this hotel to anybody,it's amazing!!A big thank you to all the staff that made our holiday so enjoyable x
Great apartments, central location, sooooo close to the Trevi fountain, not far from Spanish steps and in walking distance to Colosseum, Roman Forum, Pantheon etc. Nice restaurants just outside and make your own magnums around the corner. The staff were great, the rooms were spacious and comfortable. The breakfast was plentiful lots of the usual options and served from an early time which was great for us. We had complimentary mini bar which was handy for snacks for the day and a cold beer after a long day of sightseeing. Highly recommend these apartments.
- Walking distance to Trevi Fountain and Piazza Venezia
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Concierge services
Trevi Palace Luxury Apartments places you next to Trevi Fountain and within a 10-minute stroll of other popular attractions like Piazza Venezia. This 32-room townhouse welcomes guests with conveniences like free breakfast, 24-hour room service, and free in-room WiFi. It's in central Rome and also a short walk from Vittorio Emanuele Monument and Pantheon.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with 24-hour room service.
All of Trevi Palace Luxury Apartments's 32 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and bidets. Rooms also include phones.
Trevi Palace Luxury Apartments features free WiFi in public areas and a porter/bellhop. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 333 reviews