Trevi Palace Luxury Apartments0.0 out of 5.0
Recent guest reviews
I had pretty high expectations for our experience here, but I was a bit disappointed I have to admit. Seeing the photos on Trip Advisor, I was excited about the "luxury apartment" we'd be getting to stay in during our time in Rome. I know that we had booked a double room for the three of us that were traveling, but I guess I was just expecting more, especially for the price we paid. From my personal experience, it was a generic hotel room. Definitely not bad. The location is great, just steps from the Trevi Fountain, but our experience was just lacking. I was looking forward to the free massage I would be getting upon arrival, especially since I had just lugged all my luggage on the train from Florence, in the cab, etc. I was a little stressed when I arrived, only to find out upon arriving that the free massage was actually a 15 minute walk away... The pictures on Trip Advisor of the "spa area" are a little misleading. I had scheduled my massage for right when I expected to arrive at the hotel. When the receptionist said I'd have to walk that far (at that point I would have had to run) I decided it wasn't worth the time and stress so I just didn't show up. There were three of us staying in the standard double room. Since I was the youngest by far, I volunteered to sleep on the pull-out couch. OUCH. The springs stuck into my rib cage no matter what position I switched to. Most of the other hotels we stayed in set up a nice comfortable cot for the third person to sleep on. They might want to consider doing the same. The actual bed in the room was very comfortable, however. I just didn't get to sleep in it :( I was also excited because I saw on Google photos as well as Trip Advisor that there appeared to be a rooftop lounge area of some sort. My mom and aunt and I had a WONDERFUL rooftop experience at our Florence hotel and were excited to continue our nighttime rooftop relaxation in Rome. When we asked the receptionist how to get up there, he said that was only for those staying in the "suites". Seriously? I was expecting a lot more hospitality, I guess, for the price we paid.
We stayed in Trevi palace for two nights last week (early Octtober 2017) on our way back to Australia from Sicily. We had a family room called Raffaello 3 on level 3. It had the main bedroom fronting the main street (Via Del Lavatore) and the living and outdoor terrace fronting the side street (Vicolo Scanderbeg). Our two teenage kids shared the foldout bed in the living area. There were two clean bathrooms. The room was neat, clean and was a great location with a very big outdoor terrace. Despite the proximity to the main street the room was surprisingly quite due to double glazing. There is a great Deli right next door and a bottle shop and supermarket not too far either. This is a great hotel- right in the heart of Rome with walking distance to all the main attractions. The staff (Roberta included !) were fantastic and spoke very good English . Roberta arranged airport pickups for 50-60 Euros. The only issue is to allow plenty of time as the traffic and pedestrians in rome are very busy. It took about an hour and half to travel into Rome from Fumicino. Breakfast was very good and passed the teenager test ! All up a great choice with a great location and great staff.
The hotel is in a great location very close to trevi fountain. We were promised free upgrade, free massages and free breakfast. Only got breakfast. There is no spa or pool, bathroom was very spacious and high ceilings.
The service at the hotel was very good, the location was exceptional and overall experience was amazing. The rooms are really spacious, which in Europe is sometimes hard to fine. Very good selection available for breakfast. Within walking distance of most tourist attractions. We will definitely go there again.
We had a wonderful time at the Trevi Palace Luxury Apartments. The Apartments are steps from the Trevi Fountain. The surrounding area is full of shopping and restaurants. It is an easy walk to many of the historic places. You are truly in the heart of Rome. The staff was friendly and helpful. Our room was clean and comfortable and even had a private terrace. The breakfast buffet included in our stay was assorted and delicious. We would definitely return!
What a great place to stay. Perfect location. Great people at the hotel. Rooms are lovely. Hotel staff was very helpful with dining suggestions and reservations. Laundry service was a big help. You can't beat the location to get around Rome.
The hotel and rooms were lovely and clean! The location was great right by the trevi fountain which was a great central location. The only 2 reasons my rating was not 5* is that the breakfast was no very nice and also it was a very noisy street so there was a lot of noise throughout the night which kept waking us up, this may be different depending where your room is but I would advise to take ear buds or something for the noise
This was my first trip to Rome and this lovely little boutique hotel was exactly as I imagined it. Set in a bustling, narrow street, literally 30 seconds walk to the Trevi Fountain. The staff were very friendly and helpful, the room was fantastic - spacious, huge windows, comfy bed and pillows, modern, lovely bathroom - everything you could need. Our room overlooked the street outside and we loved having the windows open so you could hear the hustle and bustle below but you could always ask for a room facing the back if you wanted peace and quiet (although you have come to Rome so you might be in the wrong place for that!). The free wifi worked very well. The breakfast was excellent with a great variety of fruit, cereals, pastries, bread, cheese, meats, as well as some hot options of scrambled eggs, sausages etc. Certainly more than I expected of a continental breakfast and plenty to set you up for a day exploring the wonderful city. I have fallen in love with Rome and when I return I will definitely stay at Trevi Palace Luxury Apartments again!
I made a reservation through the Trevi Palace website. However, the next day, I received an email notifying me that Trevi Palace had canceled my reservation. No explanation. This was all during the week leading up to my trip. It is stressful to find a room in a new and foreign city. Trevi Palace did not make it any less stressful. I'm only writing this review because I have been emailed several requests to do so. You want my assessment, here it is. Try better customer service (or in this case ANY customer service) if you don't want 1 star reviews.
Highly recommend stay Rome for at least 3 nights and stay at Trevi Palace Luxury Apartments! Great location, excellent service, wonderful breakfast!! We've got one free message for 30 mins near Nanova Pizza area, really relax! If stay over 3 nights, got 10% off.
- Walking distance to Trevi Fountain and Piazza Venezia
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Concierge services
Located in Rome City Centre, Trevi Palace Luxury Apartments is adjacent to Trevi Fountain and within a 10-minute walk of other popular attractions like Piazza Venezia. This 32-room townhouse welcomes guests with conveniences like free breakfast, 24-hour room service, and free in-room WiFi. It's in central Rome and also a short walk from Vittorio Emanuele Monument and Pantheon.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with 24-hour room service.
All of Trevi Palace Luxury Apartments's 32 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and bidets. Rooms also include phones.
Trevi Palace Luxury Apartments features free WiFi in public areas and a porter/bellhop. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 384 reviews