Trevi Palace Luxury Apartments

Excellent location a stones throw from Trevi fountain, walking distance to ancient central Rome and metro. Comfortable room and good breakfast. Hotel facilities are basic and rooms compact, but this is central Rome. Staff were friendly and very helpful.

We stayed for 2 nights and absolutely loved it. A smallish hotel that was nice and quiet considering it's closeness to the Trevi Fountain. Nice spacious room we were in an appt type with separate living area and 2 bathrooms. The girls in reception were very friendly and helpful and would definetly stay there again

After receiving an email the day before we were due to come to the Trevi regarding “technical issues due to plumbing problems” and telling us they were moving us to another hotel, I was obviously not happy! After a lot of emails back and forth, Katrin finally said we could stay at the Trevi! 🤔Everything seemed to be fine at the hotel and I didn’t notice any engineers trying to fix anything?! I’m glad we stayed as the hotel was lovely, room was clean and the breakfast was really nice! On arrival We met Katrin and she was really lovely and helpful. The hotel is literally 1 minute walk from the Trevi fountain and other attractions are close by, people are saying about the noise, yes it can be a little noisy at night but you are in the centre of town so it’s going to be! Anyway it didn’t disturb us at all really. We really enjoyed our trip to Rome and I do hope they sort out their “ plumbing problem” which appears to have been going on for a long time! Would love to come back but would certainly not want to worry about getting moved at the last minute! Let’s hope this doesn’t happen again as it’s not a good start to your holiday, all in all though we had a great stay and Rome is a very beautiful city!

Very close to Trevi Fountain which makes it very busy and noisy. Staff obliging. We stayed for 2 days and travelled for a few days then returned. We didn’t get the room we booked on the first stay which was very cramped and had lots of stairs. Room on 2nd stay was fantastic and what we had booked. Central ovation if you don’t mind the crowds.

We were a party of six and had booked 3 standard rooms via BA holidays. The hotel lived up to our expectations. Check in was very straight forward and although our rooms were not ready on arrival (we were early) bags had been delivered to our rooms when we returned from a spot of site seeing. The hotel is well located for all the amenities with most in walking distance. One of the rooms had been upgraded to a room with a terrace which was great to gather on before going out for dinner. There are a couple of supermarkets close by to stock up on pre dinner drinks. The hotel was also extremely flexible when our return flight was cancelled at short notice and found 3 rooms for us. The only negative comment I have to add is about the air conditioning. The air con in our room was a bit erratic and on a couple of occasions needed resetting. It was hot in Rome during our stay. On our last night it didn’t work at all (although the hotel was adamant that it was on). Otherwise great hotel in a good location.

Nice enough hotel. Rooms very large and clean. No sauna or steam room. No roof terrace, although we had booked last November and paid top whack, for our 3 rooms. No English breakfast tea for two days and not prepared to go out and buy some?!! Confusing marketing...Trevi palace luxury apartments.....Trevi palace inn......Trevi palace leasure.......allegedly all the same. Incredibly noisy overlooking the street as bottles emptied from the restaurants bins, from a great height, every morning around 0630. Have no experience of other Rome hotels, but staff were very pleasant.

Excellent, would absolutely recommend Trevi Palace Luxury Apartments. The room was fantastic, certainly exceeded our expectations. All the staff were really helpful and welcoming, nothing was too much trouble. Breakfast was good, nice choice of hot and cold options from the buffet, even provided us with a breakfast bag to go on one morning we headed out before the normal breakfast service started. Location is nice and central, we walked to all the main sights without problems and found lots of great places to eat close by the hotel. Will certainly stay here again when we next have the chance to visit Rome.

I rarely write reviews but given my experience, I figured it was necessary. I made 2 reservations at Trevi Palace Luxury Apartments about 4 months in advance of my stay for my family and myself. Over the course of the last 4 months, the ratings of the hotel dropped - I read reviews of the hotel that said (potential) guests were informed that there are last minute emergencies and they could not accommodate guests, so would "upgrade" them to a hotel that is in a different location (owned by the same management btw). Given the reviews, I decided to re-confirm my reservations with the hotel, as I did not want to stay in a different hotel in a different location. I was re-assured that everything was fine. Less than 24 hours before check-in I receive the email saying there has been an "emergency" and they want to "upgrade" me to the other hotel (The K Boutique Hotel). I was in Florence on a tour when I got this email and of course, the next few hours were spent on my phone trying to figure out next steps thereby ruining my tour of Tuscany. The hotel management was totally not cooperative and basically said there are no other options. As a tourist, one has limited time and resources especially when one needs a place to stay in less than 24 hours. I decided to escalate to the website through which I made the reservations and ultimately they made a decision to let the hotel know that they will give me a full refund irrespective of the hotel's cancellation policy. They read the reviews of the hotel and clearly understood the situation. Being a Hilton Elite member, I was able to make last minute reservations at the Rome Cavalieri. However, options were severely limited as it was peak season in Europe and everything was booked or quite expensive at the last minute. It did not even occur to the hotel management to offer the refund or compensation of any kind as most likely I imagine the other tourists just accept the last minute change given the limited options. Overall, given that they seem to have "emergencies" regularly as well as their attitude to customer service, I would recommend taking your business elsewhere.

Trevi Palace Luxury apartments were great for our needs. I spent three days in Rome with my mum and it's a truly wonderful city. The Trevi fountain is quite literally a minute away. This was a very busy area through the day and evening but this did not affect our sleep at all. Room was lovely and clean, towels were changed daily and all the major sights were within easy walking distance; even the Vatican did not take long to reach on the Metro. A wonderful experience.