Mercure Eur Roma West4.0 out of 5.0
Recent guest reviews
very friendly staff, clean and comfortable room, free internet. Location is a bit far away from everything. Taxi from airport is 60€ (fix rate) which is a lot for 15km. Hotel shuttle service operating time is very limited. There are not many Restaurants within walking distance, stayed at the Hotel, food quality is average.
Very charming environment and lots of day light all around inside the hotel creates a wonderful vibe of energy . Rooms are excellent with all amenities and very comfortable bed . I liked the breakfast spread and the lunch buffet we had two days . Italian and continental cuisine mixed menu . Every thing so organised that you rarely need to ask for any help or service . Truly ideal place for family stay also . We had two days conference as well in one of the several banquet halls this hotel have . Arrangement for conference and meeting was nicely done with good refreshment .
If I could I give it place negative rating then I would do that as well. Terrible food and absolutely lousy service - not only was the food bad but it also appeared to be stale. Pls avoid this place there are many places around to eat.
This was our second stay at Mercure Roma West, it was up to our expectations in terms of comfort, availability of information and friendly staff. Breakfast was great as usual. Check out and check in was smooth. Rooms were spacious and generally clean. However, there is much to be said about room service;. staff handling guest telephone calls for room service should be trained in hospitality and how to market room service rather than scarring customers away.
We stayed here with a group for 4 nights. The rooms were clean and the staff were friendly and helpful. The Hotel also had free Wifi although it was choppy at times. We did have a pleasant stay here and would say it was good value. They serve the same items for breakfast everyday, we would have liked to have seen a change in the items but we did enjoy the bacon, eggs and spinach that was offered for us. Overall would recommend to anyone looking for a decent hotel about an hour outside the city centre of Rome.
A very nice hotel managed by very cooperative staff. Nice rooms with good air conditioning . Very comfortable stay . Good breakfast though the spread could have been better . Overall thumbs up . Keep up the good job .
I walked into this hotel - the smell was enough to make your stomach turn. Went to the room where there was no air conditioning - it wasn't working. They sent the bellhop in to fix it (he couldn't). Rugs were filthy and worn and the room looked like it hadn't been lived in for 20 years. We went to the front desk and checked out. Never stayed the night - it would have given me nightmares. ALSO - NOT close to the airport and will cost you 25 euro to get there.
This is hotel is somewhere in the middle. Not near to Citi Center and not near to the airport(FCO) either. In any way, you will end up paying taxi fare of EUR 30+. They do have a shuttle from FCO; but the frequency is too few and time is too awkward. Also, there is no eatery nearby other than one Pizzeria (at least we could not find). The best part of the hotel is the rooms are sufficiently specious and breakfast is not bad. That’s it. May be good for a large group who is coming with their own convince (like bus) but not suggested for solo or family travelers unless you get a real lucrative deal. In Breakfast options are same in every day. In fact, when I asked for an omelet; I’ve been told it will not be possible as there is scrambled egg. None of the hotel in this world could tell me that so far! Plastic glass and paper cups in the room are real put-offs. Insufficient electric points in the room is another point of botherations specially if you use CPAP machine like me to get a sleep. Another first time for me to experience bedside table made of concrete and granite slab exactly as in bathroom! To finish this hotel has specious room as well as it’s clean one but to me not worth coming back.
Hotel is very old as evident by the fact that I could not use my CPAP machine. It was interfering with the hotel's electric system. I have stayed at over 1000 hotels and this has never happened. Hotel did nothing to compensate us for the lack of sleep we all endured for 2 nights. Description of hotel also states "modern and stylish". If you are 95 years old, I suppose, this hotel would be modern and stylish to you. We are presently staying at a Novotel in Munich. How these are both considered 4 stars is completely unexplainable, unless the rating system in Italy is far below that of Germany.
The hotel is a short drive from the airport. The garage is convenient and the rooms are comfortable. Service in the restaurant was not great. Great breakfast 10 minute drive away at Giuseppe Tornatora. Would use it again
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in EUR, Mercure Eur Roma West is within a 15-minute drive of popular attractions such as Museum of Roman Civilization and Basilica of St. Paul Outside the Walls. This 4-star hotel has 215 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Euroma2 is also nearby.
This hotel serves as home to a bar, along with a restaurant that specializes in Mediterranean cuisine. Order from room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.
Mercure Eur Roma West's 215 rooms are air-conditioned and provide refrigerators, free bottled water, and safes. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Desks are also available.
At Mercure Eur Roma West, guests enjoy an indoor pool, a health club, and a steam room. There's free parking and a free area shuttle. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 15 meeting rooms, and a business center.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 1107 reviews