Hotel San Marco3.0 out of 5.0
Recent guest reviews
Stayed there three times with my family, with my friends in summer, autumn and on the NY holidays. Always felt myself like at home. Friendly staff, nice, clean and cozy rooms. Tasty breakfast. It is located not far from railway station/metro station Termini. We never had problems with check-in. Defenitely recommend!
I choose to stay at San Marco because of price and the number of reviews. I am a walk in customer and did not booked online. I am also particular about the pictures took by other felllow reviewers in TripAdvisor. So my stay was convenient. When I was filling out a form, they give me a complimentary drink which I was surprised. Usually hotels that i had been were not giving out free drinks. Rooms are clean, and tables, chairs, tvs, lamps were not damaged. though there were chipped off paints found but its okay. Rooms are a little bit dim as I am used to bright light but dim light for me works. What I notice about is the comfort room's shower faucet. It is just needs some polishing and above all, it was clean. I have not taken some pictures but definitely will have to get back to this place when going to Gensan. Staff are friendly and greets always when you passed by to lobby. Did not expect that the hotel is fancy. there is also a free breakfast which is also memorable. Simple but delicious. Their dining area is well furnished that it is like dining at a fancy restaurant. It is also near to restaurants. Place is good that it is near a mall and not so far from Bus terminal.
Hotel was not prepared for us when we arrived. Confirmed with the clerk that it was a double room we had reserved. When we arrived back at hotel the room was made up with 2 single beds. Had quite the discussion with clerk. Had to call our travel agent to get it straightened out. Our room was on 1 st floor with window that opened up over a outdoor patio with noise and smoking. Staff were not polite at all very rude and not very nice. We eventually got things fixed. We were here for 5 days and bed cloths were not changed. Breakfast was very nice although the manager of this service was quite rude. Elevator was very slow and had to climb 5 flights of stairs on several occasions. Would definitely not return.
An easy walk from Rialto c on the water taxi from near Rialto bridge. From San Marco square it is one bridge to cross then on left the hotel. All tourist sites, restaurants and shops covered via the alley ways that are a maze.
DO NOT bother booking with this place. My partner booked a long weekend away for us in December for my birthday in March, when we arrived we were told they were over booked and we would have to be moved to another hotel (The Galles hotel) which I can only describe as a cross between faulty towers and a peruvian brothel, our first room was behind the reception desk and as we walked to it there were broken parts of furniture and bags of washing in the dimly lit hallway, I think the room itself used to be a storeroom and the bathroom a cupboard, needless to say I went back to the san marco and stated that this hotel was not good enough, only to be told by (Manwell) the chap at the desk "I know nothing!!", "I can do nothing!!", when I asked to speak to the manager I was told the manager wasn't there and wouldn't be for another two days, I asked to speak to whomever was in charge, apparently no-one. Manwell was then instructed by (Dolly dimple) the lady that told us we would have to move and was trying to get out of there before we got back to complain, to phone the Galles and get us a better room (photos to follow), we had no choice after a long argument but to go back to the Galles. Due to our being moved our transfer back to the airport didnt pick us up and we had to pay 30 euro for a taxi, this is after I tried asking good old Manwell again if we would still be being picked up for san marco, again "I know nothing!!" exited the mentally challenged one. Thankfully Luka a young man that ran the bar (very small box in the corner) and other things at the Galles was a delight and made our stay at the dusty run down shack a pleasurable one, he should be running that place and probably the san marco aswell. While at the Galles I saw at least three other couples being moved on from the san marco (I know this for a fact as Lurch who took my bag to the Galles brought theirs aswell) I'm more than disgusted with the san marco for over booking and their unhelpful attitude as soon as they got rid of us and dumped us in the grotto. I would NEVER even entertain the idea of booking there again and certainly NOT recommend for anyone to try booking.
The San Marco is a very clean hotel, the location is great and the service is also wonderful. But I would not stay again. The hotel is trap in the 40s with it decor. Now its a beautiful hotel but just not for me .
The San Marco Hotel is very cheap for a city like Rome and if you expect luxury, this is the wrong place. Our room was spacious, clean and had everything we needed for our short stay. There are no tea- or coffee making facilities in the room, but you can get a kettle at the reception for a security deposit of 30 Euros. The bathroom was very big and like the room very clean. For a hotel that charges only 30 Euros/Person/night it was more than I have expected. The breakfast buffet was nothing special, but not bad either. Again they offered a wider range of food than I have expected for the price we've payed. The staff at the reception was very friendly and helpful. The only person who was a tiny little bit rough around the edge was the "Maitrè de" in the breakfast room. There were some people complaining that the TV had mostly Italian channels and that the only German channel ran without sound, but tbh I was not in Rome to watch TV. The location of the hotel (close to Termini) is a bonus and it made walking to the sights a nice stroll through the city. You can reach Forum Romanum and the Colosseum in 30 - 45 minutes by foot or you can hop on the Metro (just around the corner of the hotel) and get to the Colosseum just in a few minutes. All in all it is not the worst place to stay if you want to visit Rome on a small budget. I had much worse hotels in London that were more than 5 times more expensive. Oh, if you are a tiny bit claustrophobic, I recommend that you try to get a room on the 1st to 3rd floor, because the elevator is tiny and not the most modern one.
Again, after reading the reviews, I expected the worst and was pleasantly surprised. My room was modern and spacious with a large bathroom. There was plenty of open shelving, so since we stayed two nights, I was able to take all of my clothing out of my luggage and hang it or put it on the shelves and reorganize myself. Yes, the elevator was slow and since it is an old palazzo, the steps were unevenly spaced, but I still had no complaints (and for me that is big). The staff were friendly and accommodating. Their coffee machine used ground beans, rather than the nasty powder that most machines in hotel breakfast rooms use. So, the espresso and cappuccino were up to par. One of our students had an injured knee and the staff provided an ice pack. They gave us boiled water for tea for another student with a sore throat. They really could not have been nicer. I really had a pleasant two nights there.
Apparently the hotel is constantly overbooking, maybe because they can get cheaper rooms on other hotels nearby (with the same amount of stars, although worst conditions...) and profit instantly without even having to wash sheets and towels... Anyway, as lots of other reviews, I didn't really get to try Hotel San Marco because I was transferred to another hotel... The rude service and unequal re-placement is enough for us to not suggest this hotel to anyone.
First night we were taken to a sister hotel not great. We were back at the San Marco next day. Lovely big room complimentary bottle of wine. lift very slow. Breakfast ok some thing for everyone.Very handy for the metro.
- Walking distance to Teatro dell'Opera di Roma
- Free breakfast
- Free WiFi in rooms and public areas
Teatro dell'Opera di Roma is a short stroll from Hotel San Marco, and other popular attractions like Basilica di Santa Maria Maggiore are within a mile (2 km). This 81-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Located in central Rome, the hotel is also near St. Peter's Basilica and Borghese Gallery.
Free breakfast is included with your stay. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Hotel San Marco's 81 soundproofed rooms provide balconies, minibars, and coffee makers. Guests can expect to find free WiFi and 23-cm LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and bidets. Safes, phones, and desks are also available.
Hotel San Marco features free WiFi in public areas, coffee in a common area, and express check-in. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include laundry facilities, a porter/bellhop, and a TV in a common area.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 520 reviews