2/10 Terrible
Verified traveler
Traveled with family
Mar 2, 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Broken toilet, irate hotelier
We were met promptly to check in, man was very abrupt. Everything is dated. 1st night, sewer smell coming from bathroom. Next morning we discovered sewer had back up into the shower. Went to let staff know and ask for a different room. Man abruptly asked what I did to the toilet & that no other room avaiable. He stormed to our room, highly agitated, demanding to know what I did. My husband & I moved to a bench in the hall. I can't describe the man at the hotel & his behavior towards us. He yelled at me in the hall and called me a liar and I clogged the sewer and said I would be paying for it all. He & I exchanged not nice words, he kept waiving something in my face while screaming. He threw it on the floor, i took a picture of it and it was some type of plastic. Someone fixed the issue, hotel man stormed off. We attempted to find another hotel, with no luck. After being gone for the day, we came back to our room and now the air wouldn't work. While using the toilet my husband noticed the lid missing a piece of plastic, which matched the piece they say was clogging the sewer. I will mention the toilet lid set crooked from the minute we arrived and was not stable. This hotel is hortible, the owner/ worker should not be in this business and was close to having the police called on him for his actions. I am a travel agent and never in my life have I or anyone I know been treated this way by someone in the hospitality business. I can not recommend enough to not stay at this hotel
Verified traveler
Stayed 2 nights in Sep 2023