Great location for Mayo Clinic!!
Very close to the Mayo Clinic!!!
Staff was unusually unfriendly this stay. I've stayed here 2 other times. Requested late check out, which they ok'd, but then they didn't follow through and locked me out. I also asked if I could switch rooms, even if there was a cost, and they said they had no similar suites...but staff didn't even take the time to look in the system, just said "No".
Good place to stay
Rugs disgusting. Pool empty
Convenient to Mayo Clinic
Easy parking, very accommodating staff.
Great staff and easy access to the Mayo
The rooms were disgusting. Bed bugs, mold in the AC especially, the beds had just a top sheet (exposed with no mattress cover), front desk young girl with gross nails and glasses was just downright unprofessional and misleading ON PURPOSE or just doesn’t like middle aged girls in general, the manager pretended to make up for her mistake but she put me in a room that would be terrible for anyone - let alone like me whose being treated at the Mayo for serious physical issues. I would never recommend this hotel to my loved ones or family. Parking is not guaranteed - the fridge and microwave was just as disgusting and no receipts would be given. I am soaked with disgust.
Close to Mayo.
This was my 3rd stay at Kahler Inn over a 3 yr period. I already knew it smelled & not terribly clean, but this time was so gross. Bed bugs, black molded mat inside the tub that cannot be removed, small curly hairs on the sink's soapdish, ice maker broken on several floors, crusty scum on faucets, poorly patched hole in the wall, toilet overflowed for no reason but maintenance had already left for the day so had to change rooms, staff was rude. Asked to speak to a Manager but none on the property, nor did they know when she might return, nor would she answer her cell phone when they tried. In the new room, heat would not go on High setting, only Low, so I was cold...again no maintenance around. "Due to covid" they no longer offer shuttle service to the airport (although other hotels still do). They were unwilling to even call me a taxi until I caused a scene. Then was told the taxi service was too busy then, and no ETA. I scrambled to call Rochester shuttle for a $35 pick up next. Which they felt sorry for me & pulled the driver off his route to help me out...he went 80 mph to the airport for me, although I still missed my flight. The hotel is incredibly close to Mayo clinic which is so helpful due to my difficulty walking, & the cheaper price very helpful too, but I will never stay there again!
The hotel has the potential to be a great place to stay, but is really outdated. So close to all of our Mayo appointments.
Staff at check in was very rude. Not friendly at all very short answers no personality. Underground parking was expensive and only for small cars. Hard to find a spot because most cars took 1.5 spots
Furniture in room a bit run down. Also, I had to wipe down areas with suspect substance stuck to it. (nightstand) There were hairs in sink which also had a cracked sink bowl. Location of course was the primary plus. I was able to check in a little earlier which allowed me to work in my room and stay out of the public in between appointments at the Mayo. A plus in these covid infected days.
I liked how close in proximity this hotel is to all the Mayo Clinic facilities and how easy it was to get around. I didn't like that everything was shut down (it IS covid pandemic so its understandable) but even the water costs an arm and a leg ($3 a bottle at front desk..)
Location is convenient as it is across the street from the Mayo Clinic and connected by pedestrian subways
Located in Downtown Rochester, Kahler Inn and Suites - Mayo Clinic Area is adjacent to Mayo Clinic and within a 10-minute walk of other popular attractions like Mayo Civic Center. This 3.5-star hotel has 271 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.
You can sip a beverage at the coffee shop/café.
All 271 air-conditioned rooms feature coffee makers, phones, and ironing boards. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include desks and free toiletries. Housekeeping is available on request.
Guests staying at Kahler Inn and Suites - Mayo Clinic Area enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 16 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, free newspapers, and laundry facilities.
Great location for Mayo Clinic!!
Very close to the Mayo Clinic!!!
Staff was unusually unfriendly this stay. I've stayed here 2 other times. Requested late check out, which they ok'd, but then they didn't follow through and locked me out. I also asked if I could switch rooms, even if there was a cost, and they said they had no similar suites...but staff didn't even take the time to look in the system, just said "No".
Good place to stay
Rugs disgusting. Pool empty
Convenient to Mayo Clinic
Thank you Mary.
Easy parking, very accommodating staff.
John, thank you for your rating and comments. We hope to welcome you back the next time you travel to Rochester, MN
Great staff and easy access to the Mayo
Thank you for your 5 star review of our hotel. I am thrilled you enjoyed your stay with us and we hope to welcome you back the next time your travels bring you to Rochester, MN.
The rooms were disgusting. Bed bugs, mold in the AC especially, the beds had just a top sheet (exposed with no mattress cover), front desk young girl with gross nails and glasses was just downright unprofessional and misleading ON PURPOSE or just doesn’t like middle aged girls in general, the manager pretended to make up for her mistake but she put me in a room that would be terrible for anyone - let alone like me whose being treated at the Mayo for serious physical issues. I would never recommend this hotel to my loved ones or family. Parking is not guaranteed - the fridge and microwave was just as disgusting and no receipts would be given. I am soaked with disgust.
Thank you for taking the time to share your feedback. We sincerely apologize for the service shortfalls you experienced during your stay. We appreciate the feedback and are always looking at how we can improve our services based off feedback such as yours. We have shared your review with our management team to address your concerns.
Close to Mayo.
Thank you for your review of the Kahler Inn & Suites! Your feedback is greatly appreciated. We are pleased you allowed us the opportunity to serve you with all our hearts. We take all feedback very seriously and I will share your review with our management team to assess where we can strive to do better.
Thank you for taking the time to share your feedback. We sincerely apologize for the shortfalls you experienced during your stay. We appreciate the feedback and are always looking at how we can improve our services based off feedback such as yours. We have shared your review with our management team to address your concerns.