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Holiday Inn Express Rochester - University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Exterior
Free daily continental breakfast
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
717 E Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪5 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Place, Strong Memorial Hospital
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Rochester

Located in Brighton within a short walk of Monroe Community College, Holiday Inn Express Rochester - University Area by IHG is within a mile (2 km) of Cinemark Movies 10. This 105-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Monroe Community College - 5 min walk - 0.3 miles
  • Tim Hortons Iceplex - 2 min drive - 1.8 miles
  • University of Rochester - 4 min drive - 1.6 miles
  • Strong Memorial Hospital - 4 min drive - 1.6 miles
  • Highland Park - 6 min drive - 1.8 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Bill Gray's Regional Iceplex - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪DiBella's Subs - ‬14 min walk

About this property

Holiday Inn Express Rochester - University Area by IHG

At Holiday Inn Express Rochester - University Area by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and TVs with cable channels and video-game consoles. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Apr 5 - Apr 6
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Rochester - University Area by IHG?

Holiday Inn Express Rochester - University Area by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Rochester - University Area by IHG?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Rochester - University Area by IHG on Apr 13, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn Express Rochester - University Area by IHG?

This hotel is situated in Brighton, close to Strong, Highland Park, and Blue Cross Arena. You'll also find Park Avenue and Rochester Riverside Convention Center within a short drive.

Will I be able to park at Holiday Inn Express Rochester - University Area by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Rochester - University Area by IHG have a casino at the property?

No, Holiday Inn Express Rochester - University Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Rochester - University Area by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express Rochester - University Area by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express Rochester - University Area by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Rochester - University Area by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Rochester - University Area by IHG offers free continental breakfast on weekday mornings though there is no restaurant.

Does Holiday Inn Express Rochester - University Area by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Rochester - University Area by IHG though service animals are welcome.

Does Holiday Inn Express Rochester - University Area by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Rochester - University Area by IHG?

The closest major airport to Holiday Inn Express Rochester - University Area by IHG is Greater Rochester Intl. Airport (ROC), which is 4.7 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Rochester - University Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Rochester - University Area by IHG.

Holiday Inn Express Rochester - University Area by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Ronald

Stayed 1 night in Nov 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The girl that checked us in was very nice, the breakfast was well stocked and warm things were warm and there was lots of options, the pool was fun disappointed they don’t keep towels at the pool though and there were only two body towels in my room but 4 of us staying in there. The room was nice but the bathroom was grimy and the faucet was dirty and there were visible stains on the comforter. Less than ideal.
Stayed 1 night in Dec 2025

10/10 Excellent

Jody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not an elegant place but the rooms were nice, clean, and the bed firm and very comfortable...the staff was outstanding, very friendly and helpful...more than enough breakfast offerings, with freshly ground and brewed coffee..easy parking...all at a great price...to be recommended...
Stayed 1 night in Dec 2025

4/10 Poor

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Brynn

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Stayed 1 night in Dec 2025

4/10 Poor

Barry

Liked: Cleanliness
Stayed 1 night in Nov 2025

4/10 Poor

Lorna

Traveled with group
Disliked: Cleanliness, amenities
Room not ready and no one to clean the room
Stayed 2 nights in Nov 2025

8/10 Good

THOMAS, BELTON

Stayed 2 nights in Nov 2025

10/10 Excellent

Terry and Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our king size room was very spacious, comfortable and clean. I would add that the rug edges at baseboards needed vacuuming. It was quiet, even tho next to highway. The staff was very friendly and pleasant. We didn’t eat breakfast but I did grab 2 muffins for the road. It looked like a good variety of food available tho. Definitely would stay there again, if needed somewhere in that area.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Nov 2025

10/10 Excellent

LeQuetta, Rochester

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & smelled amazing. Staff very polite. Overall had a great experience
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Traveled with group
Very nice hotel had a very nice time customer service was excellent
Stayed 1 night in Nov 2025

8/10 Good

Krystal

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Shadae

Business traveler
Disliked: Cleanliness
Rooms filthy , hair and dirt everywhere . Took a paper towel to wipe the hair off the shower floor and it was brown indicating that it had not been thoroughly clean . Hair was on the toilet and floor and it was like it like I was in a house of hair . The poor staff tried. To fix it and she was working the front desk , and also had to come and clean the room . I won’t be coming back !
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and helpful - we got suggestions re where to have dinner nearby and they were overall lovely. The room was very clean, the heat worked perfectly (which was a real bonus bc it was frigid outside), ample towels, there was nothing we wanted that was not already provided. Staff even texted to make sure everything was up to snuff. I highly recommend this hotel.
Stayed 2 nights in Nov 2025

6/10 Okay

Pamela, Webster

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I’ve stayed here a few times when visiting Rochester. It seems like the cleanliness is going downhill. The bathroom was very dirty. Hair in the tub. Hair and dirt on the floor.
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had trash on the floor and a pair of socks in the corner next to the window. They made the beds how did they miss that? The alarm clock time was not updated. Neither was the microwave. When I called the front desk he said I don't know about that. He told me to leave a comment here! Didn't even offer to remove the socks.
Stayed 1 night in Nov 2025

2/10 Terrible

Steve

Traveled with family
Disliked: Cleanliness
Holiday Inn Express used to be our go to hotel, but we’re done after this trip. Neither of the beds had been changed after the last guest, they were just made back up. One of them still had lint from their pajamas on the sheets when we turned back the covers to go to bed. I called the front desk and was brought sheets to change myself. I understand that we got in at 1:30 am after a delayed flight, and no housekeeping staff was available, but I never should have had to make the call. In addition, there was hair on various parts of the toilet and pubic hair on the shower curtain as well as something smeared on the shower wall. We canceled our next night and went somewhere else. And guess what? When I got my emailed receipt, I was charged for both nights. Ridiculous!
Stayed 2 nights in Nov 2025

6/10 Okay

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room I was in, there was mould on the shower curtain and the towels were dirty. I was right beside the kitchen and my room filled up with grease smoke in the morning as they had the door to the kitchen open, so it was wafting down the hall. I was able to move rooms, which was great, but the second room still had issues. Parking felt safe, breakfast was good-- good options, but the rooms weren't all that great. There was chocolate milk or coffee on the window shade too? For the money I think there could have been better options in the area.
Stayed 2 nights in Nov 2025

4/10 Poor

Jon

Disliked: Cleanliness, staff & service
My room was dirty. Food crumbs under the desk, clump of what I hope was human hair under the chair, every horizontal surface had a very visible layer of dust, hair on shower floor because the drain was clogged and the phone didn’t work
Stayed 2 nights in Nov 2025

8/10 Good

sean

Liked: Cleanliness, staff & service, amenities
This is my second time staying at this hotel, and I feel like my room was definitely an upgrade from the last time and very friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Nov 2025

6/10 Okay

Anastasia

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
dated
Stayed 1 night in Oct 2025