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Hampton Inn & Suites Rochester/Henrietta

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Lobby
Indoor pool
Exterior
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
280 Clay Rd, Rochester, NY, 14623
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Monroe Community College
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(70 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(42 reviews)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

9.6 out of 10
Exceptional
(15 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Rochester
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,002 reviews
$114 nightly
The price is $130
Apr 30 - May 1
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

About the neighborhood

Rochester

Hampton Inn & Suites Rochester/Henrietta places you within a mile (2 km) of Marketplace Mall and Monroe Community College. This 126-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Marketplace Mall - 13 min walk - 0.7 miles
  • Monroe Community College - 18 min walk - 1.0 mile
  • Tim Hortons Iceplex - 4 min drive - 1.8 miles
  • Rochester Institute of Technology - 10 min drive - 4.5 miles
  • University of Rochester - 12 min drive - 4.0 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

At Hampton Inn & Suites Rochester/Henrietta, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, coffee/tea in a common area, and a computer station.
37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Bar (on property)
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
Rochester
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,002 reviews
$114 nightly
The price is $130
Apr 30 - May 1
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Rochester/Henrietta?

Hampton Inn & Suites Rochester/Henrietta provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Rochester/Henrietta?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Rochester/Henrietta on May 12, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hampton Inn & Suites Rochester/Henrietta?

This hotel is located in Rochester within a short 16-minute walk of Marketplace Mall. You'll also find Tim Hortons Iceplex and Highland Park within a short drive.

Is there parking available at Hampton Inn & Suites Rochester/Henrietta?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hampton Inn & Suites Rochester/Henrietta feature a casino?

No, Hampton Inn & Suites Rochester/Henrietta doesn't have a casino.

Will I find an indoor pool at Hampton Inn & Suites Rochester/Henrietta?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

What amenities will couples enjoy at Hampton Inn & Suites Rochester/Henrietta?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a free daily breakfast.

Are there hot tubs at Hampton Inn & Suites Rochester/Henrietta?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Rochester/Henrietta have a restaurant with a breakfast menu?

Yes, Hampton Inn & Suites Rochester/Henrietta serves free buffet breakfast each morning from its snack bar.

Will Hampton Inn & Suites Rochester/Henrietta allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Rochester/Henrietta for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Rochester/Henrietta?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hampton Inn & Suites Rochester/Henrietta?

The closest major airport to Hampton Inn & Suites Rochester/Henrietta is Greater Rochester Intl. Airport (ROC), which is 7.7 mi away (13 minutes by car).

Are there rooms with balconies at Hampton Inn & Suites Rochester/Henrietta?

No, you won't find guestrooms with balconies at Hampton Inn & Suites Rochester/Henrietta.

Hampton Inn & Suites Rochester/Henrietta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated rooms. Comfortable beds. Easy parking. Near stores and restaurants.
Stayed 1 night in Apr 2026

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & the staff was IMMENSELY gracious & helpful!! I had to leave my bags there for several hours after checking out & they locked up all my things for me without any question or hesitation whatsoever!
Stayed 1 night in Jan 2026

8/10 Good

Cinna

Stayed 1 night in Jan 2026

10/10 Excellent

thomas

Stayed 5 nights in Jan 2026

8/10 Good

JON

Stayed 2 nights in Jan 2026

10/10 Excellent

Shadoe

Stayed 2 nights in Jan 2026

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

KIMBERLY

Stayed 3 nights in Jan 2026

10/10 Excellent

Mamie

Stayed 1 night in Jan 2026

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Room is spotless. Pool was awesome. Very good stay so far
Stayed 1 night in Jan 2026

2/10 Terrible

Jian, Flushing

Stayed 1 night in Jan 2026

10/10 Excellent

Marlin, Dillsburg

Stayed 1 night in Jan 2026

10/10 Excellent

Meghan

Stayed 1 night in Jan 2026

10/10 Excellent

Alvan

Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Kathren, REDMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, spacious room. Conveniently located near shopping, restaurants, and more. Staff was helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Huiming

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Spacious room and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2025

2/10 Terrible

Blake

Stayed 1 night in Dec 2025

10/10 Excellent

Rui

Liked: Cleanliness, amenities, property conditions & facilities
Clean and big room is great!
Stayed 1 night in Dec 2025

8/10 Good

Adrian

Stayed 3 nights in Dec 2025

8/10 Good

Malinda

Liked: Cleanliness, staff & service, amenities
Property seemed to be an older hotel recently remodeled. Interior very clean. Rooms nice but I have two complaints. Shower caulking was very dirty with mold and areas around the building had debris and trash that could be easily cleaned up by maintenance but it doesn’t appear to be regularity done. Lost gloves bags mini liquor bottles etc..
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
G
Stayed 3 nights in Dec 2025

10/10 Excellent

Gale

Liked: Cleanliness, amenities, property conditions & facilities
Great deal! Clean, comfortable, and convenient for low price.
Stayed 1 night in Dec 2025