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Courtyard by Marriott Rochester Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Rochester Downtown

Property amenity
Exterior
Property amenity
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
390 East Avenue, Rochester, NY, 14607
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, Rochester Museum and Science Center
    ‪7 min walk‬
  • Place, Strong
    ‪10 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Individually furnished, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Individually furnished, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

Individually furnished, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Individually furnished, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Individually furnished, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Dining Area, Living Room)

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Dining Area, Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Hearing Accessible (Dining Area, Living Room)

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Hearing Accessible (Dining Area, Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Lobby

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8.2 out of 10, Very Good, 913 reviews
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The price is $178
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Total with taxes and fees
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About the neighborhood

Rochester

Located in Downtown Rochester within a short walk of Strong, Courtyard by Marriott Rochester Downtown is within a mile (2 km) of other popular sights such as Blue Cross Arena. This 3-star hotel welcomes guests with 126 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Park Avenue - 5 min walk - 0.3 miles
  • Rochester Museum and Science Center - 7 min walk - 0.4 miles
  • Eastman School of Music - 8 min walk - 0.5 miles
  • Strong - 10 min walk - 0.6 miles
  • Rochester Auditorium Theater - 13 min walk - 0.7 miles

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Spotted Octopus - ‬7 min walk
  • ‪Ugly Duck Coffee - ‬6 min walk
  • ‪Albunn Coffee House - ‬2 min walk
  • ‪Te3 Downtown - ‬4 min walk
  • ‪Pourin Joy - ‬7 min walk

About this property

Courtyard by Marriott Rochester Downtown

At Courtyard by Marriott Rochester Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Bathrooms offer rainfall showers and hair dryers. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hampton Inn & Suites Rochester Downtown
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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.6 out of 10, Exceptional, 662 reviews
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The price is $186
Jul 4 - Jul 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 8.00 to 14.00 per person
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Courtyard by Marriott Rochester Downtown Hotel
Courtyard by Marriott Rochester Downtown Rochester
Courtyard by Marriott Rochester Downtown Hotel Rochester

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Rochester Downtown?

Courtyard by Marriott Rochester Downtown provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Rochester Downtown?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Rochester Downtown on Jul 2, 2026 start from $194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Courtyard by Marriott Rochester Downtown?

This hotel is situated in Downtown Rochester within a 10-minute walk of Park Avenue, Rochester Museum and Science Center, and Memorial Art Gallery. You'll also find Strong and Blue Cross Arena within a short drive.

Will I be able to park at Courtyard by Marriott Rochester Downtown?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Courtyard by Marriott Rochester Downtown have a casino?

No, Courtyard by Marriott Rochester Downtown doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Rochester Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Courtyard by Marriott Rochester Downtown?

Couples staying at this hotel will appreciate amenities like Netflix and a rainfall showerhead as well as a restaurant.

Are there hot tubs at Courtyard by Marriott Rochester Downtown?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Rochester Downtown have a restaurant that serves breakfast?

Yes, Courtyard by Marriott Rochester Downtown serves to-go breakfast for a surcharge on weekday mornings at Bistro.

Does Courtyard by Marriott Rochester Downtown allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott Rochester Downtown though service animals are welcome.

Are there connecting rooms at Courtyard by Marriott Rochester Downtown?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Courtyard by Marriott Rochester Downtown?

The closest major airport to Courtyard by Marriott Rochester Downtown is Greater Rochester Intl. Airport (ROC), which is 5.4 mi away (9 minutes by car).

Can I book a room with a balcony at Courtyard by Marriott Rochester Downtown?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Rochester Downtown.

Courtyard by Marriott Rochester Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 241 out of 312 reviews
Rating 8 - Good. 48 out of 312 reviews
Rating 6 - Okay. 7 out of 312 reviews
Rating 4 - Poor. 4 out of 312 reviews
Rating 2 - Terrible. 12 out of 312 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hunaidah

Liked: Cleanliness, staff & service, amenities
Comfortable and clean room Staff was friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nancy Che Lui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the parking area was very secure especially the underground parking. The fitness center was open 24 hours which is fantastic! The facilities were new and clean and the staff were very helpful and kind.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff super friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous, and the room was clean and well-appointed. We had a great visit! Kudos to the bistro staff for making sure all of our coffee needs were met ;-)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Room was fresh, clean, comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tyrone

Liked: Staff & service, amenities
Great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Xiaohui

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jessica Anne

Liked: Cleanliness, property conditions & facilities
Beautiful room and courteous staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately there was no free breakfast as advertised. The hotel was very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
So much to do near by, we had a great time.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern & clean hotel, and friendly helpful staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

xiang

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to the strong museum if you are planing to visit there.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cynthia Noel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, room had nice bathroom shower and bed was comfy, staff was very friendly ... both early evening at the check in and then when i came down to check out t in the morning the woman in the bistro making coffee, among other things, was wonderful & cheerful ...wishing me a great day.. very nice to see these days! Great location, felt safe, even had an inside parking garage spot for me and i was grateful since the snow was coming down real hard all night!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hiep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and friendly staffs
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable, clean, and nicely decorated in a great location!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Miwako

Liked: Amenities, property conditions & facilities
The room was clean, staffs were nice, but bathroom was not great because one of bath towels and bath mat had some hair, body soap bottle was not refilled.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Mary Jane

Liked: Cleanliness, amenities, property conditions & facilities
Check-in took about 20 minutes due to new system. When we finally got to our room, it was a King sized bed instead of two Queens. We were too tired to complain. We booked three rooms two month ago and we were each on different floors, so that was disappointing. That said, the rooms were very nice and the staff were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, location, friendly staff, clean, access to great restaurants.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mark y Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay especially for business trips
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very nice hotel. Great front desk staff.
Stayed 1 night in Apr 2025