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Mainstay Suites Airport

2.5 out of 5.0

Recent guest reviews

Traveling with 3 kids, 2 queen beds and fold out sofa were perfect for this family!

Good place to stay. Hotel looks old, but rooms were clean and the staff was very friendly.

Wonderful place to stay. it is located in a great place for shopping and you can get anywhere in the city quickly.

Enjoyed our stay. Room was clean, bed comfortable, and kitchen plenty big.

This was a great stay. My wife and I enjoyed everything.

We stayed two nights at this hotel and the room/suite was so spacey - wonderful! It had a real kitchen with a big fridge, small oven etc. The staff was very friendly, especially the lady at the late shift. The hotel is located at the airport but there's not much noise because of that. A very good China restaurant is in walking distance, a big mall is just around the corner and it's a short drive to the center of Roanoke. Great place to stay!

I was very sastified. I felt safe and the hotel was very clean. The location is great. I could not have spent better money.

I was very pleased with the comfort and location of this hotel. The staff was very helpful and friendly. Breakfast was good although I would have liked to have had more variety. However, this is not a complaint but an observation. I was very pleased with my stay and I will recommend this hotel to my friends.

In Roanoke for a weekend event. This hotel was on the pricier side, but not worth it. I have to confess that I was not familiar with the chain name, and went blindly with the 4 star rating in the web site.

The rooms are very large suites and quite comfortable. Not fancy but clean. Walking distance to large shopping Mall and many restaurants. Morning Bfast includes hot eggs and other items. My only complaint is that the listing said Pet Friendly (we took a small dog) but nothing about the $40 (for up to seven days stay) pet fee. It wasn't unreasonable but I'd just like to know when booking. Fine place to stay, especially for longer stayovers.

This was supposed to be a vacation for me away from doing the usual of what I have to do at home in my life as a working mom. The cabinets were full of dishes that weren't just dirty but were actually caked with old food and I almost put my own food on them and ruined what was supposed to be a very pleasant meal for me (I ordered takeout). In order for me to eat my food and use the dishes that were provided to me, I had to clean all of the dishes. When I brought the issue to the staff they kind of winced at how dirty the dishes were, apologized and then they told me where to find the soap so I could wash the dishes myself. I was astounded by the fact that they didn't simply give me fresh dishes like I really feel like I should have had from the get-go.

This was my first time at the Mainstay Suites. I was traveling alone on business. My family and travel frequently to the Roanoke area and we normally stay at the Best Western Plus because it is pet friendly. We did not know that Mainstay was pet friendly. We will definitely be staying here from this point on. The room was beautifully decorated, clean, spacious and it appears that they thought of everything to make this your home away from home. I love the idea of laundry facilities on the premises. Staff was great. I was quite comfortable an enjoyed my stay immensely.

Great hotel, but there isn't enough parking. There is only enough parking for the guests on two of the four floors. This doesn't make sense to me. If you're fortunate enough to have a night life, you won't have a parking space when you come rolling in at night.

I stayed for one night on a school related trip. The hotel staff (especially [...], she was great!) were very friendly and helpful! This location does not have a pool, however it shares pool use with a neighboring hotel. I did plenty of local shopping and ate at two local restaurants. This hotel has a great location at the end of a street so there is minimal traffic yet is it within walking distance of the mall and two dozen restaurants including olive garden, texas steak house, red robin, panera bread and way more! I was minutes from the Roanoke airport and lots of local entertainment. My room was very nice and clean. I loved the pillows! The small kitchenette was furnished with pots, pans and dishes! My morning wake up call was an actual person and not some computer. The breakfast was good, loved the waffles! This would be an excellent hotel for extended stays! Overall I enjoyed my stay and will stay there again.

Everything was incredibly nice. The kitchette was stocked with coffee and popcorn! Something that I wasn't expecting. The decor was a little outdated but all of the amenities were great! The breakfast had so many options - not like most hotels.

Overall a great hotel in a great location, a great room for the price. The insulation in the walls between rooms could have been a little better. You could hear guests on either side. Not a huge problem because the guests that night were quiet. Other than that, a great room. I will definetly stay there again.

Great, large room; a good value for the price. Had a full size 'fridge, stove, dishwasher, microwave, etc. We also enjoyed the nice, free breakfast that included eggs, sasage, bagels, toast, waffles, cereal, etc. The cappachino/latte machine was out of "powder" to make the drinks, but there was juice. Big problem - the room smelled like an ash tray. It was pretty bad. We were only there for one night, so we didn't complain about it to the front desk - maybe they would have taken care of it. They were soooo nice at the front desk.

5080 Valley View Blvd Nw Roanoke VA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a leisurely stroll of Valley View Mall, Mainstay Suites Airport is within a 10-minute drive of Center in the Square. This 77-room aparthotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Near the airport, the aparthotel is also close to Splash Valley at Green Ridge Recreation Center and Old Monterey Golf Club.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

The 77 apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sofa beds, coffee makers, and free weekday newspapers. Weekly housekeeping is available.


Property features

Guests of Mainstay Suites Airport enjoy a fitness center, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle (available on request). Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a computer station, free newspapers, and a terrace.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Suite, Multiple Beds, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

King 1 | Sleeps 3

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Queen 1 | Sleeps 3

Guest reviews for Mainstay Suites Airport

Business (2) Couples (4) Family (6) Friends (3) Other (2)
4

travel stop over

Families

Traveling with 3 kids, 2 queen beds and fold out sofa were perfect for this family!

By , from Preston, CT on Aug 19, 2016

5

good place

Families

Good place to stay. Hotel looks old, but rooms were clean and the staff was very friendly.

By on May 7, 2015

4

great stay

GetawayWithFriends

Wonderful place to stay. it is located in a great place for shopping and you can get anywhere in the city quickly.

By on Dec 29, 2014

4

great overnight stay

Families

Enjoyed our stay. Room was clean, bed comfortable, and kitchen plenty big.

By on Nov 30, 2014

4

great stay

Families

This was a great stay. My wife and I enjoyed everything.

By on Sep 3, 2014

4

spacy rooms

Families

We stayed two nights at this hotel and the room/suite was so spacey - wonderful! It had a real kitchen with a big fridge, small oven etc. The staff was very friendly, especially the lady at the late shift. The hotel is located at the airport but there's not much noise because of that. A very good China restaurant is in walking distance, a big mall is just around the corner and it's a short drive to the center of Roanoke. Great place to stay!

By on Aug 10, 2014

4

a must stay

GetawayWithFriends

I was very sastified. I felt safe and the hotel was very clean. The location is great. I could not have spent better money.

By on Jul 1, 2014

4

main stay suites airport review

BusinessTravelers

I was very pleased with the comfort and location of this hotel. The staff was very helpful and friendly. Breakfast was good although I would have liked to have had more variety. However, this is not a complaint but an observation. I was very pleased with my stay and I will recommend this hotel to my friends.

By on May 7, 2014

2

not a bad hotel, but not a 4 start experience

Couples

In Roanoke for a weekend event. This hotel was on the pricier side, but not worth it. I have to confess that I was not familiar with the chain name, and went blindly with the 4 star rating in the web site.

By on Mar 12, 2013

4

great location/pet friendly

Couples

The rooms are very large suites and quite comfortable. Not fancy but clean. Walking distance to large shopping Mall and many restaurants. Morning Bfast includes hot eggs and other items. My only complaint is that the listing said Pet Friendly (we took a small dog) but nothing about the $40 (for up to seven days stay) pet fee. It wasn't unreasonable but I'd just like to know when booking. Fine place to stay, especially for longer stayovers.

By on Nov 29, 2012