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MainStay Suites Roanoke Airport

2.5 star property
Hotel with free parking, near Valley View Mall

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Photo gallery for MainStay Suites Roanoke Airport

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Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed) | Premium bedding, in-room safe, desk, laptop workspace
2 Queen Beds, Efficiency, Suite, Nonsmoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
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Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
5080 Valley View Blvd Nw, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪9 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (1st Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (1st Floor)

7.6 out of 10
Good
(20 reviews)
  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 650 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Efficiency, Suite, Nonsmoking

2 Queen Beds, Efficiency, Suite, Nonsmoking | Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds, Efficiency, Suite, Nonsmoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Roanoke

Located in Roundhill within a short stroll of Valley View Mall, MainStay Suites Roanoke Airport is within a 10-minute drive Berglund Center. This 77-room hotel has free in-room WiFi, free self parking, and a free airport shuttle.

What's nearby

  • Valley View Mall - 9 min walk - 0.5 miles
  • Regal Valley View Grande - 2 min drive - 1.7 miles
  • Berglund Center - 4 min drive - 3.8 miles
  • Center in the Square - 5 min drive - 4.5 miles
  • Carilion Roanoke Memorial Hospital - 7 min drive - 6.1 miles

Getting around

  • Roanoke Station - 12 min drive
  • Roanoke Regional Airport (ROA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Cook Out - ‬16 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬5 min drive

About this property

MainStay Suites Roanoke Airport

Hotel with free parking, near Valley View Mall
At MainStay Suites Roanoke Airport, guests have access to free WiFi in public areas, a business center, and a computer station. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include express check-out, free newspapers, and a terrace.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, dryers, and sofa beds. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 9:00 AM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Dryer
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per week
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • The property is professionally cleaned.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mainstay Suites Airport
Mainstay Suites Airport Hotel
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Aparthotel Roanoke
Mainstay Suites Airport Aparthotel
Mainstay Roanoke
Mainstay Suites Roanoke
Mainstay Suites Roanoke
Mainstay Roanoke
Mainstay Suites Airport Hotel
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Hotel Roanoke

Frequently asked questions

Is a free cancellation option available at MainStay Suites Roanoke Airport?

MainStay Suites Roanoke Airport provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to see within easy reach of MainStay Suites Roanoke Airport?

This hotel is situated in Roundhill within a short 12-minute walk of Valley View Mall. You'll also find Berglund Center and Taubman Museum of Art within a short drive.

Will I be able to park at MainStay Suites Roanoke Airport?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does MainStay Suites Roanoke Airport have a casino at the property?

No, MainStay Suites Roanoke Airport doesn't have a casino.

Is there an indoor pool at MainStay Suites Roanoke Airport?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at MainStay Suites Roanoke Airport?

Amenities that appeal to couples at this hotel include a kitchen, premium bedding, and free Internet access.

Does MainStay Suites Roanoke Airport have a hot tub?

No, this hotel doesn't have a spa tub.

Does MainStay Suites Roanoke Airport feature a restaurant that includes a breakfast menu?

No, MainStay Suites Roanoke Airport doesn't have a restaurant that serves breakfast.

Does MainStay Suites Roanoke Airport allow pets to stay for free?

Although they can't stay for free, dogs are welcome at MainStay Suites Roanoke Airport for a fee of USD 25 per accommodation, per week.

Are there connecting rooms at MainStay Suites Roanoke Airport?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to MainStay Suites Roanoke Airport?

The closest major airport to MainStay Suites Roanoke Airport is Roanoke Regional Airport (ROA), which is 2.7 mi away (12 minutes by car).

Are there rooms with balconies at MainStay Suites Roanoke Airport?

No, there aren't any guestrooms with balconies at MainStay Suites Roanoke Airport.

MainStay Suites Roanoke Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 312 out of 562 reviews
Rating 8 - Good. 134 out of 562 reviews
Rating 6 - Okay. 47 out of 562 reviews
Rating 4 - Poor. 41 out of 562 reviews
Rating 2 - Terrible. 28 out of 562 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
Super outdated, no effort in making things any better or updated. And charge a $50/pet fee without telling you until you’re checking in. Avoid!
Stayed 1 night in Dec 2025

4/10 Poor

Christopher

Stayed 1 night in Oct 2025

2/10 Terrible

Annette

Traveled with partner, Traveled with pets
Liked: Amenities
The property was ok and a decent value. My issue is with communication between the hotel and Expedia. I am not sure who is to blame but Expedia listed the pet fee as $25. When I checked in for 1 night, I was charged a pet fee of $52. When I questioned it, I was told there was nothing they could do about the discrepancy and that no management was available to speak to but that I could see them in the morning. In the morning, I was once again told that no management was available but that they would pass my concern on. We chose the property partly due to the advertised pet fee so am not happy and no one seems to care. I will not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

stuart

Liked: Cleanliness, property conditions & facilities
clean, friendly, rooms were nice
Stayed 3 nights in Oct 2025

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, staff & service

Weekend Getaway

Full fridge and dishwasher. Stove top, mini coffee pot and 2 slice toaster. Only 1 fork.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the amenities in this facility. I will be coming back to stay again. Thanks for the kindness and the professionalism of the staff at the hotel. They were very warm and willing to assist/ answer all questions I had. What a blessing.
Stayed 1 night in Oct 2025

8/10 Good

eugen

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shop was very close and it has everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Randy

Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and property was clean. Comfortable and located well
Stayed 1 night in Oct 2025

10/10 Excellent

Gloria

Stayed 1 night in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great, but WiFi didn’t work.
Stayed 1 night in Oct 2025

6/10 Okay

Melynda

There was a moldy coffee pouch in the coffee maker.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

eduardo

Traveled with family
Just ok for the price. It is clean an comfortable for a night stay
Stayed 1 night in Aug 2025

4/10 Poor

Kerryann

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Skip this property. There’s way too many other hotels in the area to even attempt this one. First of all the pet fee on Expedia is stating a $25. When I went to check in they told me it was 50 and there was nothing I could do about it. The room was shabby, the rug was torn and stained, the bathroom door was cracked and broken. And the whole room had an odd stale smell. There’s definitely better options.
Stayed 2 nights in Aug 2025

4/10 Poor

Nicole

Traveled with partner
Disliked: Amenities, property conditions & facilities
Bed was hard and room was very outdated and dingy.
Stayed 1 night in Aug 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not a bad place to stay!! Very convenient to lots of things offered around the Roanoke Valley
Stayed 4 nights in Jul 2025

4/10 Poor

Karen, Nanticoke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I understand they allow pets but it had a terrible pet odor
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

K

Stayed 4 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

shanyel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainstay Suites has been a perfect option for my daughter as she competes for Miss Virginia. It is quiet, but only 8 minutes away from the competition at Hotel Roanoke or the Berglund Center. Also…there is plenty of room for all the clothes she needs to bring for pageant week! The staff was excellent, responsive, and accommodating!
Stayed 7 nights in Jun 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Room comfort

Not good stay.

Air conditioning didn’t work. One outlet smelled like electrical fire when plugged into. Didn’t have breakfast even though that was advertised. Didn’t have enough space for 5 people, very tiny. Shower knob fell off. Internet was spotty. Unable to give me printed receipt.
Stayed 1 night in Jun 2025

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