Comfort Inn Airport2.5 out of 5.0
Recent guest reviews
We stayed in Roanoke on our way back to FL from NYC--thought a drive on the highway going through the Blue Ridge Mountains would be a nice change. Selected this Comfort Inn due to the excellent reviews. They are well-earned and they have one more from me! First, I want to say that everyone who provided us service in Roanoke was so personable and friendly. It really helps a traveler who has been away from home a while to talk to people who are down to earth, and want to provide you with great service. My husband especially was impressed by the front desk clerk who not only checked us in that afternoon, but was back at work the next morning keeping the breakfast area running smoothly. I do not recall her name, but we really appreciated all she did for us travelers. The hotel is conveniently located on the outskirts of Roanoke, next to a beautiful mall with lots of shopping and (mostly) chain dining options. Despite the "airport" in its name, we never really noticed the airport and although it is near the highway, the hotel was very, very quiet. We had a wonderful sleep. We also were in a one bedroom king, which was very spacious for two people. Breakfast had something for each of us--I like oatmeal and my husband is a cereal eater but if you want muffins, fresh fruit, waffles, etc. you have plenty of choices. Thank you Comfort Inn for providing such a nice overnight visit in Roanoke.
Comfort Inn was great! We were in Roanoke because my youngest had to get her tonsils out. So I was stressed and didn't want to have to worry about how clean the room would be. I also had our dog with us. Which Comfort Inn is dog approved which was a relief cause my daughter really wanted her to be there. We are a close family and my girls love their dog like a sister. 😊 When we arrived 2 hrs early room was ready and clean and I was so happy. We got settled in and found a rubber ducky in the bathroom. Perfect! Throughout our stay the staff was awesome and was asking how my daughter was feeling. They were also very accommodating lending us scissors for popcicles, toothpaste, checking for better flavors of candy for my daughter. All of those things go along way. I had a reservation at a nearby hotel that was double that I was not gonna get a fridge, microwave or breakfast . That's when I found Comfort Inn. They also work with the hospital for a great rate. Now I see why the hospital works with them and not the other hotel. Thanks Comfort Inn for making me relax and letting me take care of my daughter and not have to worry about my stay. Any other time I need to be in Roanoke or travel I will look for Comfort Inn
We had only planned on staying here one night while touring the area on vacation. We decided to extend our stay in Roanoke for more sightseeing, and also extended our reservation another day because is was a great hotel and room. Remi and Betty provided over-the-top service in making sure we were able to stay in the same room and not have to move our luggage and belongings. The breakfast was always a great experience with fresh and fully stocked items, along with a clean breakfast room and helpful staff. Thanks for having such high standards and providing a wonderful experience for your customers.
While planning a trip on the Blue Ridge Parkway, we researched Roanoke-area Choice brand hotels and selected this one based on TripAdvisor reviews. After a long day on the Parkway, we were checked in very efficiently by Remy, who covered all the information we needed about the hotel. The hotel is very nice and in great shape; clearly there is attention paid to the details. The decor colors are very 80s-90s (pink and mint green), but nothing is worn or tired...all looks fresh and clean. (And we don't choose a hotel based on decor.) The room was clean and quiet, the top two things we look for in a hotel. Even on the second floor (of 4) we heard no noise from the room above. The beds were comfortable, the bathroom was spotless (and huge) and the shower was wonderful...lots of water pressure. No long waits at the elevator, either. The dedicated breakfast space is of a good size, and fully staffed during the breakfast period. The offerings were standard Choice hotels fare, but maybe just a little less than expected here. Plenty of options, though, and all was tasty. We'll definitely make this hotel our home base when we come back to Roanoke!
While my mother was in the local hospital, this hotel offered a very reasonable "hospital rate", which was lower than any of the decent hotels I searched in Roanoke. Gayle, at the front desk, was super. She asked about mom each day. Room was comfortable, clean and quiet. I will definitely return.
This was one of the choices for the HOG rally in Roanoke....& it was an excellent choice. The staff was so friendly. The hotel was clean, extremely quiet even though near the airport. They had a group of high school soccer kids there...never heard anything at night! The shuttle service they provided to take us to various places to eat at night was the icing on the cake..after riding all day, it was nice to get cleaned up & not get in the bike for dinner! Mike was our driver...excellent, friendly, told us a lot about the area...kuddos for hiring him! The maid service was great...the gals were very friendly & helpful. We will definitely stay here again the next time we come to Roanoke & the Blue Ridge area to ride.
I have stayed at this hotel twice travelling between Connecticut and Tennessee. The staff is wonderful and the rooms are comfortable and clean. They are pet friendly which is important. I would highly recommend this hotel.
I've stayed here twice. The first time was great! The last time (Monday - Wednesday, starting on Memorial Day 2017) was below average. Room didn't have electrical outlets for computer at desk (Lamps were plugged into both). Desk didn't have power strip, gave me money to buy one at Walmart on other side of mall. I spent 30 minutes on that trip. No pool towels and general manager griped when I used room towels and asked for extras in the morning. (She is CLUELESS). Told me to only use "blue striped towels" for pool. Next day, NO BLUE STRIPED TOWELS, had to use others. Spider was in shower... GM still has not returned my call.
This place has the most polite, wonderful staff I have ever had the pleasure to visit. I was running late due to weather and called ahead so they would not think i wasn't coming. They were super. No problem even told me to be careful. I had a defective coffee maker in my room they brought me another one and left me a note apologizing for the inconvenience. I highly approve of this place. I would definitely recommend it to anyone. It was also very quiet here.
This hotel is in the perfect location, easy to reach, and near the Mall. The staff was great, friendly and approachable. We were able shop at the Mall, Target and Walmart. There are plenty of restaurants close and a movie Theatre. Oh, did I mention Free WiFi?
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Located within a leisurely stroll of Valley View Mall, Comfort Inn Airport is within a 10-minute drive of Center in the Square. This 96-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Roanoke, it's also near Splash Valley at Green Ridge Recreation Center and Old Monterey Golf Club.
Free continental breakfast is served each morning from 6 AM to 9:30 AM.
All of Comfort Inn Airport's 96 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.
Guests staying at Comfort Inn Airport enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, a conference center, and a business center.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 275 reviews