Poor management, not checks and balances. My room stank the entire time I was at the resort, poor lighting in the rooms, beverages in room not stocked. Stay 7 nights only received face clothes twice, they never replaced them. The deadbolt in our room did not work for the 5 nights.
Barefoot Grill: it took over 45 minutes to get 4 hot dogs, very unorganized staff, order tickets flew around and got out of order, Food and Beverage Manager should spend more time at this restaurant training and be more diligent with the staff.
The bathrooms by the pool on the Dreams side: bathroom stall door handles missing, deadbolts not working, no toilet paper. The secret side, to get to the lower bathroom, the hallway stank like sewer, terrible smell. However, the bathroom was clean and had a wonderful smell.
Reviewed on Apr 4, 2022