Riviera Nayarit Vacation Packages

We enjoyed our stay, but we were not satisfied with our room. Our balcony view overlooked the employees' parking lot, which was noisy at all times. I've noticed that every time we book a room through Orbitz, we end up with the worst accommodations. We're considering contacting the hotel directly for our next reservation to inquire about pricing. Additionally, the $500 voucher was misleading. We were only allowed to use $15 or $20 for amenities, which is disappointing and does not align with what was initially promised regarding the voucher.

Incredibly good experience, we would return. The only challenge at all is the crowds at dinner time. If you go during a busy time you can wait over an hour to eat dinner. However on the plus side the staff are incredibly gracious, the facility is very nice, there's a lot of fun Hard Rock themed stuff, there are cool activities for the kids and for adults, and the entertainment team is top notch. It's just a great place to visit.

While the resort offers a pleasant atmosphere, I found that the rooms can occasionally experience humidity. We enjoyed the majority of the restaurants we visited; however, there was one that didn't quite meet our expectations. It would be great if the drinks could be served with a bit more quality, as we often felt they were watered down. We ended up mixing our drinks ourselves to get a better taste of the alcohol. On a positive note, the staff were consistently polite and attentive throughout our stay. One area for improvement would be the Wi-Fi, as it was not very reliable during our visit.

Best all inclusive I’ve ever stayed at! Truly a 5 star experience from everything to the food to the service. 24 hour concierge is assigned to you upon arrival for any of your needs during your stay. The food was AMAZING, every dish we had was even better than the last. The room was beautiful with an amazing view and you can tell they paid attention to every detail. I will never stay at any other resort during my stays in puerto Vallarta!