View all photos for Junior Suite, Oceanfront (Beach Access)
Junior Suite, Oceanfront (Beach Access)
7.67.6 out of 10
Good
5 reviews
(5 reviews)
409 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Near Pool)
Premium Room (Near Pool)
377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Oceanfront (Beach Access)
Junior Suite, Oceanfront (Beach Access)
409 sq ft
Partial ocean view
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Pure Wellness)
Premium Room (Pure Wellness)
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Promo)
Premium Room (Promo)
377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room, Beachside
Premium Room, Beachside
377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Pure Wellness)
Premium Room (Pure Wellness)
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Tropical View)
Premium Room (Tropical View)
377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed
View all photos for Premium Room (Tropical View)
Premium Room (Tropical View)
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Last room available
Last room available
377 sq ft
Sleeps 4
1 Double Bed OR 1 King Bed
View all photos for Suite Junior with Sea View
Suite Junior with Sea View
Sea view
Sleeps 4
1 King Bed and 1 Double Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
1 King Bed and 1 Double Bed
Room Premium with Garden View
Sleeps 4
2 Double Beds
Room Premium
Sleeps 1
1 Double Bed
View all photos for Suite Junior with Sea View
Suite Junior with Sea View
Sea view
Sleeps 1
1 King Bed
View all photos for Suite Junior with Sea View
Suite Junior with Sea View
Sea view
Sleeps 4
2 Double Beds
View all photos for Single Room Premium
Single Room Premium
Sleeps 1
1 Double Bed
View all photos for Double Room Premium
Double Room Premium
Sleeps 4
2 Double Beds
View all photos for Quadruple Room Premium with Pool View
Quadruple Room Premium with Pool View
Sleeps 4
1 King Bed and 1 Double Bed
Double Room Premium
Sleeps 4
1 Double Bed and 1 King Bed
Room Premium
Sleeps 4
2 Double Beds
Room Premium
Sleeps 4
2 Double Beds
View all photos for Room Premium
Room Premium
Sleeps 4
1 Double Bed and 1 King Bed
Room Premium with Garden View
Sleeps 4
2 Double Beds
View all photos for Suite Junior with Sea View
Suite Junior with Sea View
Sea view
Sleeps 4
2 Double Beds
Quadruple Room Premium
Sleeps 4
1 King Bed and 1 Double Bed
View all photos for Suite Junior
Suite Junior
Sleeps 1
1 King Bed
View all photos for Double Room Premium
Double Room Premium
Sleeps 4
1 Double Bed and 1 King Bed
View all photos for Single Room Premium with Beach View
Single Room Premium with Beach View
Beach view
Sleeps 1
1 Double Bed
View all photos for Suite Junior with Sea View
Suite Junior with Sea View
Sea view
Sleeps 1
1 King Bed
View all photos for Single Room Premium with Pool View
Single Room Premium with Pool View
Sleeps 1
1 Double Bed
View all photos for Suite Junior
Suite Junior
Sleeps 4
2 Double Beds
Double Room Premium
Sleeps 1
1 Double Bed
View all photos for Quadruple Room Premium with Beach View
Quadruple Room Premium with Beach View
Beach view
Sleeps 4
2 Double Beds
View all photos for Double Room Premium with Pool View
Double Room Premium with Pool View
Sleeps 4
1 King Bed and 1 Double Bed
View all photos for Suite Junior with Sea View
Suite Junior with Sea View
Sea view
Sleeps 4
1 Double Bed and 1 King Bed
Single Room Premium with Garden View
Sleeps 1
1 Double Bed
About the neighborhood
Playa del Carmen
Located in Playacar, Iberostar Waves Tucán - All Inclusive is within 2 miles (3 km) of popular attractions such as Quinta Avenida and Playa del Carmen Maritime Terminal. This 350-room, 4.5-star property has 4 outdoor pools along with a full-service spa and 8 restaurants.
What's nearby
Xplor Theme Park - 6 min drive - 3.1 miles
Quinta Avenida - 7 min drive - 2.0 miles
Playa del Carmen Maritime Terminal - 7 min drive - 2.0 miles
Playa del Carmen Main Beach - 8 min drive - 2.5 miles
Xcaret Eco Theme Park - 11 min drive - 4.2 miles
Getting around
Cancun Intl. Airport (CUN) - 53 min drive
Restaurants
Festival Grand Buffet - 8 min walk
Rosa Roja - 5 min walk
El Gaucho Steakhouse - 5 min walk
Cupcake Cafe - 6 min walk
RIU Yucatan - 7 min walk
About this property
Iberostar Waves Tucán - All Inclusive
Luxury property on the beach, with 4 outdoor pools
Guests of Iberostar Waves Tucán - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a gym, a sauna, and outdoor tennis courts.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are also standard.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
3 floors
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Dining table
Free stocked minibar
More
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
Up to 2 kids 2 years old and younger stay free when using existing bedding
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: MXN 56.57 per accommodation, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Late check-out is available for a fee (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses eco-friendly cleaning products.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
Pool access available from 7:00 AM to 7:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive
Iberostar Tucán All inclusive
Iberostar Waves Tucán All Inclusive
Iberostar Waves Tucán - All Inclusive Playa del Carmen
Iberostar Waves Tucán - All Inclusive All-inclusive property
Frequently asked questions
Can I book all-inclusive rates at Iberostar Waves Tucán - All Inclusive?
Iberostar Waves Tucán - All Inclusive is an all-inclusive resort and rates come with à la carte meals plus many onsite activities. Activities include snorkeling, windsurfing, and kayaking.
Is free cancellation available at Iberostar Waves Tucán - All Inclusive?
Iberostar Waves Tucán - All Inclusive offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.
What can I see close to Iberostar Waves Tucán - All Inclusive?
This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.
Is parking available on site at Iberostar Waves Tucán - All Inclusive?
Yes, uncovered self parking is offered for free at the all-inclusive property. Bicycle parking is also available for guests.
Is a spa located at Iberostar Waves Tucán - All Inclusive?
There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, couples treatments, and aromatherapy.
Does Iberostar Waves Tucán - All Inclusive feature a casino?
No, Iberostar Waves Tucán - All Inclusive doesn't have a casino.
Will I find an indoor pool at Iberostar Waves Tucán - All Inclusive?
No, this property doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.
What amenities will couples enjoy at Iberostar Waves Tucán - All Inclusive?
This beachfront all-inclusive property offers plenty of amenities for couples including 2 beach bars, 4 outdoor pools, and 8 restaurants.
Are there hot tubs at Iberostar Waves Tucán - All Inclusive?
No, but this all-inclusive property does have a steam room.
Does Iberostar Waves Tucán - All Inclusive feature a restaurant that includes a breakfast menu?
Yes, Iberostar Waves Tucán - All Inclusive has 8 restaurants, and serves breakfast for a surcharge.
Will Iberostar Waves Tucán - All Inclusive allow pets to stay for free?
No, pets aren't allowed at Iberostar Waves Tucán - All Inclusive.
Does Iberostar Waves Tucán - All Inclusive have connecting rooms?
No, this all-inclusive property doesn't feature connecting guestrooms.
What is the closest airport to Iberostar Waves Tucán - All Inclusive?
The closest major airport to Iberostar Waves Tucán - All Inclusive is Cozumel Intl. Airport (CZM), which is 20.9 mi away (269 minutes by car).
Can I book a room with a balcony at Iberostar Waves Tucán - All Inclusive?
No, there aren't any guestrooms with balconies at Iberostar Waves Tucán - All Inclusive.
Does Iberostar Waves Tucán - All Inclusive offer wedding services?
If you plan to exchange vows during your trip, consider the wedding services available at Iberostar Waves Tucán - All Inclusive.
Iberostar Waves Tucán - All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I was at the Tucan, room 1727: this room faces a nearby property, their air condition unit or pool filter engine is directly across, behind the property wall, so there is a constant loud noise coming from there. As a consequence, it was unpleasant being on the balcony or even keeping the sliding door open for fresh air. I did point out this issue to the concierge, but the answer was a cold and careless :it does not depend on us".
Everything was great. When we first arrived it was still early before check in, but we were able eat at the buffet and then continue check in afterwards. This was definitely helpful after a long trip. The whole staff was friendly. It is a smaller hotel which I loved because I could easily get from one place to another without a huge walk. Be ready to encounter many animals and hear them at night.
The food was extraordinary. The staff very helpful. At a lunch buffet a chef walked by and I asked if they had their ceviche that day, he said no but asked where I was seated and said he would see what he could do. 10 minutes later he brought me a plate of ceviche well presented ringed with fresh lime and cucumber and tortilla chips!
We had a wonderful relaxing experience at this resort. The gardens were exceptional and our children thoroughly enjoyed rhe seeing the local wild monkeys.
First time in Riviera Maya. LOVED our stay at the Iberostar Waves Tucan (essentially the same place as Waves Quetzal). Resort was absolutely beautiful. The jungle was filled with wildlife. Our jungle facing room was visited by spider monkeys every afternoon. So cool! The room itself was fine but on the small side. Not a biggie for us. The beds were comfortable and the a/c worked well. Water pressure was occasionally an issue. The beach and pool area was fantastic. Plenty of places to lounge. Appreciated that they “policed” people who put their stuff out early to “save” lounge chairs. My whole family thought the food was fantastic. So much to choose from. Particularly enjoyed the hibachi restaurant and the breakfast buffets. Service across the board was great. Can’t single out anybody because they were all wonderful. Was not an issue for us, but if you have mobility issues, some of the walking paths are slippery and uneven. Gym/ fitness area was small and if you are a serious tennis player, the courts are soft and spongy. Evening entertainment was ok. Fire show on beach cut short due to rain- bummer. Cab into Playa del Carmen $20 round trip. Super fun! Shopped, enjoyed street entertainers and had a great dinner. Felt completely safe. Generally a wonderful trip. If you are expecting Four Seasons- this isn’t it. If you want a nice, affordable, Mexican vacation in the jungle with an awesome stretch of beach, you could do a lot worse!
Zachary
Stayed 5 nights in Mar 2025
10/10 Excellent
Anthony
Traveled with family and small children, Traveled with partner, Traveled with family
We were not happy with our room when we first arrived. It was old and dark and so humid even with the air on that the sheets were wet. We upgraded, for a price of course, and the new room was 100 times better and made our stay enjoyable. We are mom, daughter and 2 year old twins. We always felt safe and the girls enjoyed the kids pool and slides. The staff was awesome and is what really made the trip for us. Food was ok, the beach is beautiful but there was a lot of seaweed which we expected. Pool is very big and clean with a lot of loungers available. It’s cool to see the peacocks, monkeys and other animals at the resort.
I loved the jungle environment maintained on the property! Gives you that tropical feel! Property could use music at swim up bar area as it is somewhat removed from main pool entertainment area.