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Located in Playacar within a 15-minute walk of Playacar Golf Club, Iberostar Tucan All inclusive is within a few miles (5 km) of Playa del Carmen Maritime Terminal. This 350-room, 3.5-star resort has 4 outdoor pools along with a full-service spa and 3 restaurants. It's on the beach and also near Xcaret Eco Theme Park and Yucatek Divers.


There are multiple options for onsite dining with 3 restaurants, including Bonsai Restaurant, which specializes in Japanese cuisine. Savor a meal from the comfort of your room with room service.


All 350 air-conditioned rooms feature free minibar items, balconies, and private yards. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, video-game consoles, and ceiling fans.

Property features

Guests of Iberostar Tucan All inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is available if you drive. A multilingual staff is on hand to help with luggage storage, and offer sightseeing advice. Other amenities at this all-inclusive resort include a fitness center, a sauna, and free WiFi in public areas.


  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball


  • Aerobics

Hotel Amenities

Iberostar Tucan All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Iberostar Tucan All inclusive features a full-service spa, 4 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 4 bars/lounges. High-speed wireless Internet access is complimentary.

This all-inclusive resort also offers a children's pool, spa services, and a complimentary children's club. Onsite self parking is complimentary.

  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Number of bars/lounges - 4 
  • Number of poolside bars - 2 
  • Conference space 
  • Fitness facilities 
  • Full-service spa 
  • Arcade/game room 
  • Free WiFi 
  • Total number of rooms - 350 
  • Number of floors - 3 
  • Meeting rooms 5 
  • Luggage storage 
  • Tennis on site 
  • Number of restaurants - 3 
  • Free self parking 
  • Wedding services 
  • Gift shops or newsstand 
  • Number of outdoor pools - 4 
  • Pool umbrellas 
  • Multilingual staff 
  • Sauna 
  • Shopping on site 
  • Garden 
  • Spa services on site 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

Iberostar Tucan All inclusive offers 350 air-conditioned accommodations with free minibar items and video-game consoles. Rooms open to balconies. Televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours) 
  • Phone 
  • Minibar (stocked, free items) 
  • Video-game console 
  • Pay movies 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Balcony 
  • Ceiling fan 
  • Air conditioning 
  • Coffee/tea maker 
  • Satellite TV service 
  • Free WiFi 
  • Daily housekeeping 
  • Desk 
  • Yard 

Where to Eat

Bonsai Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum Restaurant - This restaurant specializes in seafood and serves dinner only. Reservations are required.

Uxmal Restaurante - This steakhouse serves dinner only. Reservations are required.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

La Gondola - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Golfing nearby 
  • Yoga classes/instruction on site 
  • Kayaking on site 

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include body treatments.

  • Body treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Name

  • Iberostar Tucan
  • Iberostar Tucan All inclusive
  • Iberostar Tucan All inclusive Playa del Carmen
  • Iberostar Tucan Playa del Carmen
  • Tucan Iberostar
  • Iberostar Playa Del Carmen
  • Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Iberostar Tucan Mexico
  • Iberostar Tucan Quetzal
  • Playa Del Carmen Iberostar

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