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Located in Xetna, Grand Palladium Riviera Resort & Spa All Inclusive is within a 10-minute drive of Xpu-ha Beach and Puerto Aventuras Golf Club. This 324-room, 4-star resort has 9 outdoor pools along with a private beach and a full-service spa. It's also near Yal-ku Lagoon and Taj Mahal Cenote.

Dining

Free hot/cold buffet breakfast is included with your stay. Enjoy dining at Rodizio, one of 14 onsite restaurants. Order from room service to satisfy your hunger without leaving your room.

Rooms

Grand Palladium Riviera Resort & Spa All Inclusive's 324 rooms are air-conditioned and provide free minibar items, furnished balconies, and iPod docks. Guests can expect free WiFi and 25-inch plasma TVs with cable channels. Beds sport pillow menus and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other amenities include coffee makers, free newspapers, and free bottled water.

Property features

Grand Palladium Riviera Resort & Spa All Inclusive features a private beach, a full-service spa, and 9 outdoor pools. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a fitness center.

Highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Grand Palladium Riviera Resort & Spa All Inclusive

Caretera Chetumal-Puerto Juarez km. 256-100 Kantenah QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 2 and 16 years old

Entertainment

  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Bottled wine
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities

Hotel Amenities

Grand Palladium Riviera Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium Riviera Resort & Spa All Inclusive you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 14 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 20 bars/lounges and a swim-up bar. Public areas are equipped with complimentary high-speed wireless Internet access. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Grand Palladium Riviera Resort & Spa All Inclusive has designated areas for smoking.

  • Children's club (free) 
  • Beach umbrellas 
  • Beach sun loungers 
  • Free RV, bus, truck parking 
  • Beach towels 
  • Conference space 
  • Meeting rooms 9 
  • Steam room 
  • Express check-in 
  • Porter/bellhop 
  • Express check-out 
  • Coffee/tea in common areas 
  • Outdoor tennis courts - 6 
  • 24-hour front desk 
  • Babysitting or childcare (free) 
  • Supervised childcare/activities (free) 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of floors - 2 
  • Tennis on site 
  • Number of bars/lounges - 20 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Number of outdoor pools - 9 
  • Children's club 
  • Barbecue grill(s) 
  • Designated smoking areas 
  • Arcade/game room 
  • Garden 
  • Turkish bath/Hammam 
  • Rooftop terrace 
  • Total number of rooms - 324 
  • Luggage storage 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Nightclub 
  • Poolside bar 
  • On private beach 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Area shuttle (surcharge) 
  • Number of restaurants - 14 
  • Conference space size (feet) - 16415 
  • Conference space size (meters) - 1525 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Supervised childcare/activities 
  • Children's pool 
  • Swim-up bar 
  • Television in common areas 
  • Free use of nearby fitness center 
  • Wedding services 
  • Free breakfast 
  • Free WiFi 
  • Year Built 2005 
  • Number of meeting rooms - 7 
  • Number of buildings/towers - 9 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (free)  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Down comforter 
  • Pillow menu 
  • iPod docking station 
  • Furnished balcony 
  • Sofa bed size 
  • Cable TV service 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • Phone 
  • Private bathroom 
  • Free toiletries 
  • Iron/ironing board 
  • Turndown service 
  • Premium TV channels 
  • Air conditioning 
  • Free newspaper 
  • Ceiling fan 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Jetted bathtub 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Daily housekeeping 
  • Desk 
  • In-room safe (laptop compatible) 
  • Free WiFi 
  • In-room massage available 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Plasma TV 

Where to Eat

Guests are offered a complimentary hot/cold buffet breakfast.

Rodizio - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Ribs and More - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Portofino - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Bamboo - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Punta Emilia - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

A private beach and outdoor tennis courts are featured at the resort. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby 
  • Beach volleyball on site 
  • Segway rental/tour on site 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Miniature golf on site 
  • Kayaking on site 
  • Playground on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Boat tours nearby 

Spa Services

Zentropia has 16 treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16 
  • Manicures and pedicures 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body wraps 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

No rollaway/extra beds available

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Facilities fee: USD 10 per person, per night and includes use of:
- Sauna
- Spa tub
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Palladium Riviera Resort
  • Grand Palladium Riviera Resort Kantenah
  • Grand Palladium Riviera Resort All Inclusive Kantenah
  • Grand Palladium Riviera Resort All Inclusive

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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