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Dreams Riviera Cancun Resort & Spa - All Inclusive

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Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property video
Free minibar, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Deluxe Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

8.8 out of 10
Excellent
(27 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 443 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds | Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Deluxe Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View Double Beds

8.4 out of 10
Very good
(29 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Preferred Club Ocean Front Honeymoon Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View & Pool Front Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View & Pool Front King Bed

  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Family Suite Premium

  • Garden view
  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Free minibar, in-room safe, desk, laptop workspace

Family Suite, Connecting Rooms (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Governor Suite

  • Ocean view
  • 1572 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Presidential Suite

  • Ocean view
  • 2885 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Premium Deluxe King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Deluxe Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Double

9.0 out of 10
Wonderful
(21 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Deluxe Tropical King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Deluxe with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed | Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Puerto Morelos
  • Pool
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8.0 out of 10, Very Good, 1,008 reviews
$286 nightly
The price is $351
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Total with taxes and fees
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About the neighborhood

Puerto Morelos

Dreams Riviera Cancun Resort & Spa - All Inclusive places you within a 5-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This 486-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 9 restaurants.

What's nearby

  • Puerto Morelos Beach - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 4 min drive - 1.8 miles
  • Puerto Morelos Town Square - 5 min drive - 2.0 miles
  • Moon Palace Golf Club - 16 min drive - 11.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Bistro El Beso - ‬19 min walk
  • ‪Swim Up Bar - ‬3 min drive
  • ‪Bluewater Grill - ‬16 min walk
  • ‪Casa del Mar - ‬3 min drive
  • ‪Blue Moon - ‬3 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Guests of Dreams Riviera Cancun Resort & Spa - All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect 37-inch plasma TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, balconies or patios, and iPod docks are also standard. Housekeeping is available on request.
A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
Dreams Jade Resort & Spa - All Inclusive
Puerto Morelos
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.6 out of 10, Excellent, 1,382 reviews
$281 nightly
The price is $345
Jun 14 - Jun 15
Total with taxes and fees
Dreams Jade Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (8,342 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Pet weight must not exceed 22 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Frequently asked questions

Are there all-inclusive options at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, kayaking, and soccer.

How much does it cost to stay at Dreams Riviera Cancun Resort & Spa - All Inclusive?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Dreams Riviera Cancun Resort & Spa - All Inclusive on May 19, 2026 start from $311, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Dreams Riviera Cancun Resort & Spa - All Inclusive offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What is there to do within easy reach of Dreams Riviera Cancun Resort & Spa - All Inclusive?

Guests enjoy the property's location in Puerto Morelos based on their ratings, and it's within a 10-minute walk of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. You'll also find Puerto Morelos Town Square and Ojo de Agua Beach within a short drive.

Is there parking available at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Yes, valet and self parking are offered for free at the property.

Is a spa located at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Dreams Spa by Pevonia is the property's spa and services include beach massages, couples treatments, and body wraps.

Are there luxury amenities available at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Yes, guests can indulge in luxuries such as 3 outdoor pools, beachside massages, and 9 restaurants at this property.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive include a casino?

No, Dreams Riviera Cancun Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Riviera Cancun Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What do couples enjoy most about Dreams Riviera Cancun Resort & Spa - All Inclusive?

This beachfront property offers many amenities for couples, including in-room massages as well as 2 beach bars and 9 restaurants.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have a hot tub?

No, but all guestrooms at this property have jetted bathtubs.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Dreams Riviera Cancun Resort & Spa - All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Dreams Riviera Cancun Resort & Spa - All Inclusive for a fee of USD 65 per pet, per night.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How close is the airport from Dreams Riviera Cancun Resort & Spa - All Inclusive?

The closest major airport to Dreams Riviera Cancun Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN), which is 14.5 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 25.3 mi away.

Are there rooms with balconies at Dreams Riviera Cancun Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Riviera Cancun Resort & Spa - All Inclusive comes with a balcony/patio and some offer ocean and mountain views.

Does Dreams Riviera Cancun Resort & Spa - All Inclusive have a wedding venue on site?

There are wedding services available at Dreams Riviera Cancun Resort & Spa - All Inclusive if that's in your vacation plans.

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 856 out of 1491 reviews
Rating 8 - Good. 326 out of 1491 reviews
Rating 6 - Okay. 178 out of 1491 reviews
Rating 4 - Poor. 65 out of 1491 reviews
Rating 2 - Terrible. 66 out of 1491 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Mary L

Stayed 5 nights in Feb 2026

10/10 Excellent

Shantay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Dec 2025

10/10 Excellent

Faizal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A mature, beautiful resort. What stood out was the service. From the time that we arrived, we were ushered through the check in steps effortlessly by Sergio and the check in team. Great restaurants, although the specialty restaurants were a bit chaotic (to be expected). Francisco in particular was exceptional. The Seaside Grill was our morning haven, sunrises with breakfast. Great fitness facilities. Even though the resort is a bit older than others, it is better because of the maturity and professionalism of the team. Thank you for a wonderful vacation.
Stayed 7 nights in Feb 2026

8/10 Good

Rachelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff services, spa was lovely, overall food was good
Stayed 7 nights in Feb 2026

10/10 Excellent

Chris

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so welcoming, kind, and made our stay beyond our expectations
Stayed 4 nights in Feb 2026

10/10 Excellent

Preetkamal Singh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities overall layout of the resort.
Stayed 5 nights in Feb 2026

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Just right for a 3-generations vacation. Different levels of pools for all ages. Fairly consistent, good food. Sometimes hit and miss at the buffet. Overall nice and clean. Not too many activities. Which is what we like.
Stayed 7 nights in Feb 2026

10/10 Excellent

Melissa Kathleen, Paynesville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, housekeeping twice a day, attentive staff, fun activities
Stayed 7 nights in Feb 2026

8/10 Good

Aaron

Stayed 9 nights in Feb 2026

10/10 Excellent

Kaitlyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great food! The staff put on the most incredible Super Bowl party!
Stayed 4 nights in Feb 2026

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are great and the resort is beautiful, but the walls are thin and if you’re looking for something a little more quiet, this is probably not your place. If you’re looking for great beaches, good food lots of drinks then this is your place.
Stayed 4 nights in Feb 2026

8/10 Good

Khachik

Stayed 8 nights in Jan 2026

8/10 Good

Alexandria Marie Monzon

Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Room was clean. Entertainment team was great
Stayed 5 nights in Feb 2026

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service
Very clean, beautiful landscape.
Stayed 3 nights in Jan 2026

2/10 Terrible

Katarina

Stayed 5 nights in Jan 2026

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing!
Stayed 5 nights in Jan 2026

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing!
Stayed 4 nights in Jan 2026

10/10 Excellent

Bethany Rae

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food never disappoints at Dreams. This is our 6th Dreams we’ve been to and they have really shifted to cater to families with small children. I wouldn’t select this resort if you aren’t traveling with children, as there are no areas that are adults only. We had the preferred club and stayed in a king room with a plunge pool. The preferred benefits here only get you access to the preferred club and a small section of beach chairs. You do need to get up early to reserve chairs, as they get completely taken up by 9am across the whole resort. The service was wonderful and the rooms were very clean every day with fully stocked mini fridge. We did come to golf, which appeared to have included greens fees online, but that was not the case. We enjoyed our stay, but next time we’ll be booking at their adults only brand, Secrets.
Stayed 7 nights in Jan 2026

2/10 Terrible

Linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Some of the staff was horrible. We crashed out on the excursion was hurt really bad and we just had an aweful experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities and staff
Stayed 7 nights in Jan 2026

4/10 Poor

Brianna

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
I’ve stayed at multiple resorts in Cancun and this is by far my least favorite. I’d give this place a 2.5/5 stars. The resort itself was pretty and clean which i saw them cleaning everyday. Our room was nice and clean but like other resorts they would have your room cleaned early, but here they wouldn’t have it done sometimes until 9:00pm or I’d have to ask them. The biggest issues were food, service and beach. The food was most of the time very cold or inedible, the only place that was good was the Mexican restaurant but it would fill up extremely fast. Then their service lacked they seemed understaffed and sometimes very rude, the other resorts I’ve been to would go above and beyond and were extremely friendly. The beach was the biggest issue, I spend all my time at the beach swimming etc. Seaweed is understandable but the amount of trash this beach area it had was ridiculous, other resorts I’ve been too kept there beach areas extremely clean but this resort did not it had so much trash that you could collect a bag worth. An extra thing that I personally didn’t like was a huge tree by the restaurants that had a ton of bats, they would also fly around near the rooms sometimes. I personally don’t mind animals but they got pretty close too me and freaked me out. Overall it was pretty bad not horrible but for the money you pay you can personally find way better elsewhere. Only positive was it’s very family friendly.
Stayed 6 nights in Jan 2026

4/10 Poor

Edgar

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The amenities and the room service issues!
Stayed 5 nights in Jan 2026

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great resort!!!!
Stayed 4 nights in Sep 2025

2/10 Terrible

Badia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t meet average expectations! Just the basics weren’t even covered.
Stayed 7 nights in Dec 2025

8/10 Good

Dorian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice and the room was great
Stayed 3 nights in Jan 2026

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