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Located within 2 miles (3 km) of Crococun Zoo, Dreams Riviera Cancun Resort & Spa All Inclusive is within 3 miles (5 km) of Ojo de Agua Beach. This 486-room, 4.5-star resort has 3 outdoor pools along with a private beach and a full-service spa. It's on the waterfront and also close to Puerto Morelos Town Square and San Jose Catholic Parish.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. There are ample dining options with 9 onsite restaurants, including Bordeaux, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Dreams Riviera Cancun Resort & Spa All Inclusive's 486 rooms are air-conditioned and provide free minibar items, balconies or patios, and iPod docks. 37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Coffee makers, free bottled water, and ceiling fans are also standard.

Property features

Dreams Riviera Cancun Resort & Spa All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle for USD 139 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a fitness center.


  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Snorkeling

Land activities

  • Bicycling
  • Soccer
  • Volleyball


  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Not included

  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Hotel Amenities

Dreams Riviera Cancun Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the resort's beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Dreams Riviera Cancun Resort & Spa All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the resort's 9 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars and 6 bars/lounges. High-speed wired and wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Complimentary self parking and valet parking are available on site.

Dreams Riviera Cancun Resort & Spa All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 486 
  • Number of floors - 5 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of bars/lounges - 6 
  • Number of beach bars - 2 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Number of outdoor pools - 3 
  • Children's club 
  • Laundry facilities 
  • Library 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Nightclub 
  • Free valet parking 
  • Rooftop terrace 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • On private beach 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Conference center 
  • Outdoor tennis court 
  • Year Built 2009 
  • Number of restaurants - 9 
  • Conference space size (feet) - 8341 
  • Conference space size (meters) - 775 
  • Number of meeting rooms - 4 
  • Free reception 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Children's pool 
  • Swim-up bar 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Free valet parking

Room Amenities

Dreams Riviera Cancun Resort & Spa All Inclusive offers 486 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Premium TV channels 
  • DVD player 
  • Balcony or patio 
  • Access via exterior corridors 
  • In-room climate control (air conditioning) 
  • Ceiling fan 
  • Air conditioning 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Down comforter 
  • Pillow menu 
  • Plasma TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 11 AM. A complimentary manager's reception is offered each day.

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only.

24-hour room service is available.

Nearby Things to Do

A private beach and an outdoor tennis court are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 
  • Fitness classes on site 
  • Bicycle rentals on site 
  • Kayaking on site 
  • Pilates classes on site 
  • Playground on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Yoga classes/instruction on site 

Spa Services

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Minimum age to access spa is 16 
  • Number of treatment rooms 12 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 139 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Dreams Riviera Cancun Puerto Morelos
  • Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
  • Dreams Riviera Cancun Hotel Puerto Morelos

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

USD 200 in Resort Coupons Promotion

Book a stay in a qualifying room or rate category now - December 22, 2016, for travel within the same period, and receive USD 200 in resort coupons per room, per stay to be redeemed as follows:

  • USD 100 to use towards spa treatments (2 USD 40 and 1 USD 20 coupons; 1 coupon per spa treatment)
  • USD 60 to use for a romantic dinner (combined USD 40 and USD 20 coupons)
  • 4 coupons of USD 10 to use for bottles of wine
Full details at check-in. Valid on all room categories except Run of the House and Preferred Club Deal of the Day. Coupons are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners. Coupons are not accumulative and cannot be combined with any other promotion or special offer. Coupons are only valid during the original stay and cannot be deducted upon check-out. Coupons are received at check-in. Blackout dates may apply. This entire offer is based on availability and can be modified or closed out at any time. Other restrictions may apply.

Free WiFi

Guests can enroll in the hotel's complimentary unlimited connectivity program at the front desk and receive free WiFi to check emails during their stay.

Full details at check-in. Offer subject to availability. Restrictions may apply.

Special Offer!

Book a stay in a “Preferred Club OV w Jacuzzi” or “Preferred Club w Plunge Pool” room or rate category for travel anytime and receive complimentary wireless Internet access during stay.

Restrictions may apply.

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