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Dreams Riviera Cancun Resort & Spa All Inclusive

4.5 out of 5.0

Recent guest reviews

I stayed for 5 days with my family. Quick Ride, 20 minutes from Cancun Airport. Staff is extremely friendly and welcoming (make sure you bring plenty of dollars to tip them for their great service!!). I was impressed with the rooms- very clean and plenty of space, although sometimes I can hear next door neighbors. For an all inclusive resort, we definitely got our money's worth. It sits right next to the beach and plenty of pool area. World Cafe (buffet) for bfast and lunch were great. Room service during late hours was very convenient. I would recommend coming back for their great staff, convenience and cleanliness.

Great resort,on the smaller side and very easy to get anywhere without a long walk .staff were very friendly and helpful.grounds and rooms very clean and well maintained

Hotel was good, sea weed situation in Caribbean region made the trip not memorable/that particular resort location was affected the most/

This was our second trip to this resort and the service and staff were great. We like this resort because it's size not to large and all the amenities are in easy walking distance. This trip we had a garden plunge pool. In the winter the pool can be chilly and recommend asking for a pool in the sun or skipping the upgrade.

The facilities are beautiful. Food and beverage as expected for all inclusive. There was not enough entertainment, expected music at the pool areas, Vegas night consisted of one table with staff not knowing how to play, musician stunk, kids dance party they ran out of prize for 8 yr old winner. Also wifi and app was huge disappointment, never got cell service as stated is included. Also ATM did not work and had difficult time and run around trying to get cash.

hotel was clean nice. beach is not that what you expect.... but nice pool and food. great for family trip hotel.

Will not recommend this hotel over prices not worth it 5 star price 2 star experience

Dreams is fantastic. Super Bowl party on the beach, couldn't get any better. Service from Martin and Francisco, the best. Anything and everything we wanted. Pools are great, beds are comfortable, rooms are always clean and stocked. Hot tub on the deck overlooking the ocean was a perfect extra touch.

Awesome trip. We were there for five days. It was great.

The check in process took some time, but after that our bags were delivered in our rooms and we went out to eat. Food was great every night we tried different restaurants, our kids enjoyed a game of volleyball in the pool. It was a great family experience!

The room was very nice so where the accommodations in the room, the view from the room was nice, the room service was nice for a late night snack, the food in the specialty restaurants could've been a little bit more special.The grounds were kept up nicely. The spa I was nice to

Lives up to the Dreams Brand. Great location, restaurants, pool, beach and service. We actually switched to this Dreams from the newly opened one Dreams Sands because of negative reviews and glad we did. Only thing to watch is when it rains, the steps and flooring becoming extremely slippery and it is very easy to take a fall and get hurt. Other than that had a great time

We have stayed at Dreams 5 times now. The staff is wonderful, and this Dreams location has amazing food. The buffet is okay but the other restaurants are awesome. The french adult only restaurant is 5 stars. The pools are good but the water can be cold. The ocean is great. We always travel the week of Thanksgiving. The Riviera Maya has rain showers at this time of the year so if you are going in November-December expect a rain shower or go to the other side of Mexico. This is one of our favorite destinations.

Get the plunge pool and jacuzzi with ocean view. It was paradise.

Staff was unbelievably nice and helpful. Food was probably the best all inclusive food I've ever had. Even the buffet. Room was beautiful with beautiful view

Room was great. Staff was very friendly and accommodating. Location was amazing. Room had a great view not only of the pool but the ocean as well. The food and drink selection was excellent. We will look forward to planning many more vacations at this location.

This was by far the nicest hotel i've stayed in anywhere close to Cancun. I usually stay close to the strip but this trip was for a wedding and I must say I loved the hotel, food was A+ for a all-inclusive resort and drinks were great too. Only complaint was poor wireless reception in and around the hotel.

Excellent service overall by the staff. Phenomenal rooms

Extremely pleasing staff (very friendly, very supportive). Great beach. Great drinks. Lovely pool area. Fantastic room.

Hotel:Beautiful grounds, clean, nice rooms, comfortable beds Beach: ok, windy, not as nice as other beaches along the riviera maya Food: fair to good, service is spotty and slow in some restaurants The resort is very nice, but someone traveling without children would be happier at an adults-only resort. Plunge pools were great.

Carretera Federal Chetumal Puerto Juárez Puerto Morelos QROO

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located within 2 miles (3 km) of Crococun Zoo, Dreams Riviera Cancun Resort & Spa All Inclusive is within 3 miles (5 km) of Puerto Morelos Town Square. This 486-room, 4.5-star resort has 3 outdoor pools along with a full-service spa and 9 restaurants. Artisans Market is also 2.2 mi (3.5 km) from the resort, which is on the beach.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. There are ample dining options with 9 onsite restaurants, including Bordeaux, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

Dreams Riviera Cancun Resort & Spa All Inclusive's 486 rooms are air-conditioned and provide free minibar items, balconies or patios, and iPod docks. 37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Coffee makers, free bottled water, and ceiling fans are also standard.


Property features

Guests of Dreams Riviera Cancun Resort & Spa All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. If you drive, put free valet parking to good use. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a health club, and a spa tub.

Room options

Premium Deluxe Plunge Pool (King)

King 1 | Sleeps 3

Premium Deluxe Ocean View (King)

King 1 | Sleeps 3

Preferred Club Plunge Pool (King) W/ Jacuzzi

King 1 | Sleeps 3

Preferred Club Ocean View Jacuzzi (King)

King 1 | Sleeps 3

Guest reviews for Dreams Riviera Cancun Resort & Spa All Inclusive

Everyone (1) Couples (56) Family (28) Friends (13) Other (5)
4

great all inclusive, welcoming and convenient

Families

I stayed for 5 days with my family. Quick Ride, 20 minutes from Cancun Airport. Staff is extremely friendly and welcoming (make sure you bring plenty of dollars to tip them for their great service!!). I was impressed with the rooms- very clean and plenty of space, although sometimes I can hear next door neighbors. For an all inclusive resort, we definitely got our money's worth. It sits right next to the beach and plenty of pool area. World Cafe (buffet) for bfast and lunch were great. Room service during late hours was very convenient. I would recommend coming back for their great staff, convenience and cleanliness.

By , from New York, NY on Aug 10, 2016

4

nice resort with friendly and helpful staff

Everyone

Great resort,on the smaller side and very easy to get anywhere without a long walk .staff were very friendly and helpful.grounds and rooms very clean and well maintained

By on Apr 19, 2016

4

lovely family trip

Couples

Hotel was good, sea weed situation in Caribbean region made the trip not memorable/that particular resort location was affected the most/

By on Jan 19, 2016

5

dream's round two

Couples

This was our second trip to this resort and the service and staff were great. We like this resort because it's size not to large and all the amenities are in easy walking distance. This trip we had a garden plunge pool. In the winter the pool can be chilly and recommend asking for a pool in the sun or skipping the upgrade.

By on Dec 6, 2015

3

facilities gorgeous, entertainment and no music disappoinent

GetawayWithFriends

The facilities are beautiful. Food and beverage as expected for all inclusive. There was not enough entertainment, expected music at the pool areas, Vegas night consisted of one table with staff not knowing how to play, musician stunk, kids dance party they ran out of prize for 8 yr old winner. Also wifi and app was huge disappointment, never got cell service as stated is included. Also ATM did not work and had difficult time and run around trying to get cash.

By on Nov 3, 2015

4

good for family

Families

hotel was clean nice. beach is not that what you expect.... but nice pool and food. great for family trip hotel.

By on Aug 30, 2015

2

i will not stay in this hotel ever not worth it

Couples

Will not recommend this hotel over prices not worth it 5 star price 2 star experience

By on Jul 12, 2015

5

always an amzing time. great hotel, even better staff

Couples

Dreams is fantastic. Super Bowl party on the beach, couldn't get any better. Service from Martin and Francisco, the best. Anything and everything we wanted. Pools are great, beds are comfortable, rooms are always clean and stocked. Hot tub on the deck overlooking the ocean was a perfect extra touch.

By on May 13, 2015

4

awesome trip.

GetawayWithFriends

Awesome trip. We were there for five days. It was great.

By on May 2, 2015

5

wonderful family trip

Families

The check in process took some time, but after that our bags were delivered in our rooms and we went out to eat. Food was great every night we tried different restaurants, our kids enjoyed a game of volleyball in the pool. It was a great family experience!

By on Apr 12, 2015