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Belmond Maroma Resort & Spa

5.0 out of 5.0

Recent guest reviews

This was our second trip to Maroma and will not be our last. Interestingly, almost all of the people we spoke with were also frequent returners, which says a lot about the quality of the property and staff. In fact, the number of high end resorts in the Cancun area is exploding and it can be difficult to decide where to stay when reading reviews. The property is fabulous and the staff treats you with great kindness and courtesy. This trip we particularly enjoyed Rosa in welcoming us, Daisy always with a smile on the beach, and always Victor and Freddie for our afternoon tequila and cerviche. Here you will find true relaxation.

This was the loveliest resort we have ever stayed at. Nothing compares.Gorgeous location with amazing staff/service. The food is exceptional. We would highly recommend this place. We will definitely visit this place again.

Nothing compares. Small boutique property sans loud discotheque music, screaming children and masses of people. Food and accommodations are A++. Also visited almost 10 years ago and it is exactly the same. Unheard of. Staff is lovely. We never want to leave. Ever.

Gorgeous comfortable beach resort with best service we have had anywhere. We had special needs...husband recovering from hip surgery. I cannot imagine anyother resort being so helpful and pleasant. We will return.

This was the loveliest resort we have ever stayed at and we have traveled in Mexico and the Caribbean Islands. The property is beautifully designed and cared for. We were in a smaller room but the view more than made up for the lack of space. We could watch the ocean from our terrace and from our bed. The breakfasts are included and they are amazing. Fresh fruits- fresh smoothies and Mexican specialities each day that were served by a wait staff that caters to your every desire. The staff was amazing. Dahlia, Daisy, Victor, Manuel, Moses, Jorge and Freddy treated us as if we were a part of their family. They greeted us by our names and went out of their way to meet every one of our needs. Every staff member was like this. Kind and efficient. It was a no stress vacation because your needs are met the minute you enter this special place on earth. The beach is glorious white sand and the beds on the beach were simply divine. As soon as you got out of the water a fresh towel was waiting for you. I can't stress enough the professionalism of each and every staff member. It was a perfect get away from the stress of everyday life . Now I know what it feels like to be treated like royalty from the property , to the food, to the staff. Each night there was a mellow entertainer. The bar food is outrageous too. Thank you for giving us paradise. Pat and Sal

We just returned from a special Anniversary trip to Maroma. We had stayed at the resort several times over the years, but had not been back in probably 10 years. What a wonderful experience we had! The beach has been described as the "greatest beach in the world"! We would not disagree. The beach is endless, easy, water beautiful, easily accessible, and you can linger for hours in the surf. The entire staff performs the very difficult task of being there for your every anticipation, without intruding on your time. Not an easy feat. We were not there an entire day before all the wait staff...whether restaurant, or beach, or bar...knew us by name and acted like we were old friends.

Wow! The hotel is amazing !!! Simply amazing. We arrived at the reception and met us with cool shakes and even upgraded us to a huge and stunning suite !!! The meal in the restaurant was wonderful. Cleanliness is excellent. The atmosphere is great. It is highly recommended!

My recent visit at this romantic and intimate hotel was fabulous. The hotel is the tru epitome of barefoot luxury chic with such gracous hospitality . You feel like you are in a Mexcian villa on the beach The spa is other wordkly and stunning. The private beach and the whole vibe of the hotel is exclusive private and very special. I loved my visit and hope to return pronto to such a magical hotel

I can't say enough great things about this resort!! Let's start with one of the nicest, well manicured beaches I have ever seen. The resort also has amazing jungle views. The absolute best part of this resort is the staff. Victor, Armando, and Freddy at the bar did everything to make our stay special, but Deysi took service to another level. She made an already spectacular vacation that much better. Whatever Belmond is paying Desyi, it is not enough!!! She needs to be promoted to "happiness coordinator". We will definitely return to this resort.

Oh so hard to pry oneself away from The Belmond Maroma Hotel! It is an absolute gem! To echo the perspectives of those who have also written reviews here, the hotel sparkles with authentic, caring staff who provide truly exceptional personal service. Of particular note are Sergio and Daisy, magnificent beach assistants, Arturo the Restaurant Supervisor and Christie in the Concierge. I must also mention the beach, the beach, the beach! Exquisite turquoise water, powdery fine sand, altogether dreamy. The expansive hotel grounds are magical and immaculate and the Spa provides stellar treatments. Thank you all at the Belmond Maroma! We will be back.

Carretera Cancun Tulum Km 51 Playa del Carmen QROO

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Maroma, Belmond Maroma Resort & Spa is 2.3 mi (3.7 km) from Maroma Beach and within a 10-minute drive of El Manglar Golf Course. This 63-room, 5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a marina. It's on the waterfront and also within a 15-minute drive of El Camaleon Golf Club.


Dining

Start your day off right with a free cooked-to-order breakfast, served each morning from 7 AM to 11 AM. Enjoy dining at the hotel's 2 onsite restaurants: El Restaurante specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner; El Sol offers relaxing ocean views. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

All of Belmond Maroma Resort & Spa's 63 air-conditioned rooms provide patios, minibars, and free newspapers. Guests can expect to find free WiFi. Bathrooms offer hair dryers, designer toiletries, and slippers. Other amenities include free bottled water, ceiling fans, and laptop-compatible safes.


Property features

Awarded Conde Nast Gold List status in 2014, Belmond Maroma Resort & Spa features a private beach, a marina, and a full-service spa. There's free valet parking, and an airport shuttle (available on request) for MXN 2576 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include 3 outdoor pools, a 24-hour fitness center, and a sauna.

Room options

Deluxe Ocean View Room

King 1 | Sleeps 2

Ocean View Junior Suite

King 1 | Twin 2 | Sleeps 2

Ocean View Master Suite

King 1 | Sleeps 2

Oceanfront One Bedroom Suite

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 1221 reviews