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Moxy Richmond Downtown

2.5 star property

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Photo gallery for Moxy Richmond Downtown

Lobby lounge
Lobby lounge
Lobby lounge
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (1 Specialty Bed)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout drapes, free WiFi

Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, Hearing Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Hearing Accessible

Desk, laptop workspace, blackout drapes, free WiFi

Room, Multiple Beds, Hearing Accessible

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Desk, laptop workspace, blackout drapes, free WiFi

Room

  • Sleeps 3
  • 1 Twin Bunk Bed

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About the neighborhood

Richmond

Located in Downtown Richmond, Moxy Richmond Downtown is adjacent to Broad Street and within a 10-minute walk of other popular attractions like Greater Richmond Convention Center. This 100-room hotel welcomes guests with a bar/lounge and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Broad Street - 2 min walk - 0.1 miles
  • The National - 5 min walk - 0.3 miles
  • Greater Richmond Convention Center - 6 min walk - 0.4 miles
  • Virginia Commonwealth University - 8 min walk - 0.5 miles
  • Allianz Amphitheater at Riverfront - 9 min walk - 0.5 miles

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬2 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Nami - ‬4 min walk

About this property

Moxy Richmond Downtown

At Moxy Richmond Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Valet parking is offered for USD 40 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include express check-in, express check-out, and a communal living room.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, desks, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

Is free cancellation available at Moxy Richmond Downtown?

Moxy Richmond Downtown provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Moxy Richmond Downtown?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on Apr 2, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Moxy Richmond Downtown?

This hotel is situated in Downtown Richmond, just steps from Broad Street, and within a 10-minute walk of The National and Shockoe Slip. You'll also find Allianz Amphitheater at Riverfront and Altria Theater less than a mile away.

Is there parking available at Moxy Richmond Downtown?

Yes, valet parking is offered for USD 40 per day. Wheelchair-accessible van parking is also available for guests.

Does Moxy Richmond Downtown include a casino on the premises?

No, Moxy Richmond Downtown doesn't have a casino.

Will I find an indoor pool at Moxy Richmond Downtown?

No, there is no indoor pool at this hotel.

Is Moxy Richmond Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a bar/lounge and a 24-hour gym.

Are there hot tubs at Moxy Richmond Downtown?

No, there isn't a spa tub at this hotel.

Does Moxy Richmond Downtown feature a restaurant that includes a breakfast menu?

No, Moxy Richmond Downtown doesn't have a restaurant that serves breakfast.

Will Moxy Richmond Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Moxy Richmond Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Moxy Richmond Downtown?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Moxy Richmond Downtown?

The closest major airport to Moxy Richmond Downtown is Richmond Intl. Airport (RIC), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies at Moxy Richmond Downtown?

No, there aren't any guestrooms with balconies at Moxy Richmond Downtown.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 302 out of 453 reviews
Rating 8 - Good. 78 out of 453 reviews
Rating 6 - Okay. 29 out of 453 reviews
Rating 4 - Poor. 21 out of 453 reviews
Rating 2 - Terrible. 23 out of 453 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Stayed 1 night in Dec 2025

8/10 Good

Sharese

Liked: Cleanliness, staff & service, amenities
Pretty cool hotel!!!
Stayed 1 night in Dec 2025

8/10 Good

Rob

Overall very cool set up
Stayed 2 nights in Dec 2025

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great service and ask about checking early was able to check in 4 hour early
Stayed 2 nights in Dec 2025

8/10 Good

Serenity

Stayed 1 night in Nov 2025

10/10 Excellent

Kyle, lithia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel in a good location. Mellow the concierge is fantastic
Stayed 3 nights in Nov 2025

10/10 Excellent

Nadia, Lawrenceville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had such a great stay here! The hotel was spotless and very clean, and the decor was fun and funky in the best way. The staff was incredibly friendly and made us feel welcome from the moment we arrived. We even got a complimentary drink from the bar, which was a nice touch. There were also so many cute activities around the property that made the stay even more enjoyable. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mallory, Seattle

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Tiffani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff and entertainment
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful baby
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamie

Liked: Cleanliness, amenities
Everything has been perfect!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Rebecca, Luke and Mello were so amazing! Great place to stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kyle, lithia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge Mellow, was so accommodating and friendly and professional. Absolutely delightful stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Staff was friendly, the bar had nice selection, room was clean and the perfect size for two, and the bathroom was spacious. Only downside was no space to store luggage, but not a major issue at all. The lobby was fun with lots of games to play. Will definitely be staying again!
Stayed 1 night in Nov 2025

10/10 Excellent

ari

Liked: Cleanliness, staff & service, property conditions & facilities
this is a very interesting unique experience. much like a youth hostel. fun fun fun
Stayed 1 night in Nov 2025

2/10 Terrible

Derek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service. Rooms impracticable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Darnell

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful and a great location. Very walkable and very professional staff.
Stayed 1 night in Nov 2025

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, staff & service
Cool design hotel with very friendly staff, super-conveniently located (we were there for the Richmond Marathon and it is just a few blocks from start and finish lines).
Stayed 1 night in Nov 2025

10/10 Excellent

Heidi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Mello, Hannah, and Trinity were outstanding at check-in and while we sat at the bar. The room was more spacious than expected with incredibly comfortable beds. Definitely recommend this hotel!
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Nice room, cool concept, had high expectations for the lobby/lounge area and it was decent but not quite what I'd envisioned based on the website. Good location. 4 out if 5 stars feels right. Thanks.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

8/10 Good

Gerri

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean Room, Friendly Guest, Great Vibes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was great, area was convenient, couldn’t recommend this place more
Stayed 2 nights in Oct 2025