Moxy Richmond Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Lobby
Lobby
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪8 min walk‬
  • Place, Virginia Commonwealth University
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Room, 1 Queen Bed (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Room, 1 Queen Bed, Hearing Accessible

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Room, Multiple Beds, Hearing Accessible

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Room

  • Sleeps 3
  • 1 Twin Bunk Bed
  • Free WiFi

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About the neighborhood

Richmond

Located in Downtown Richmond, Moxy Richmond Downtown is adjacent to Broad Street and within a 10-minute walk of other popular attractions like Greater Richmond Convention Center. This 100-room hotel welcomes guests with a bar/lounge and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Broad Street - 2 min walk - 0.1 miles
  • The National - 5 min walk - 0.3 miles
  • Greater Richmond Convention Center - 8 min walk - 0.4 miles
  • Virginia Commonwealth University - 8 min walk - 0.5 miles
  • Allianz Amphitheater at Riverfront - 11 min walk - 0.6 miles

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬4 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Pop's Market on Grace - ‬2 min walk

About this property

Moxy Richmond Downtown

At Moxy Richmond Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Valet parking is offered for USD 40 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include express check-in, express check-out, and a TV in a common area.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, desks, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

Is free cancellation available at Moxy Richmond Downtown?

Moxy Richmond Downtown provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Moxy Richmond Downtown?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on Jun 30, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Moxy Richmond Downtown?

This hotel is situated in Downtown Richmond, just steps from Broad Street and Richmond CenterStage, and within a short walk of The National. You'll also find Shockoe Slip and Allianz Amphitheater at Riverfront less than a mile away.

Is there parking available at Moxy Richmond Downtown?

Yes, valet parking is offered for USD 40 per day. Wheelchair-accessible van parking is also available for guests.

Does Moxy Richmond Downtown include a casino on the premises?

No, Moxy Richmond Downtown doesn't have a casino.

Will I find an indoor pool at Moxy Richmond Downtown?

No, there is no indoor pool at this hotel.

Is Moxy Richmond Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a bar/lounge and a 24-hour gym.

Are there hot tubs at Moxy Richmond Downtown?

No, there isn't a spa tub at this hotel.

Does Moxy Richmond Downtown feature a restaurant that includes a breakfast menu?

No, Moxy Richmond Downtown doesn't have a restaurant that serves breakfast.

Will Moxy Richmond Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Moxy Richmond Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Moxy Richmond Downtown?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Moxy Richmond Downtown?

The closest major airport to Moxy Richmond Downtown is Richmond Intl. Airport (RIC), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies at Moxy Richmond Downtown?

No, there aren't any guestrooms with balconies at Moxy Richmond Downtown.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 489 reviews
Rating 8 - Good. 85 out of 489 reviews
Rating 6 - Okay. 34 out of 489 reviews
Rating 4 - Poor. 23 out of 489 reviews
Rating 2 - Terrible. 25 out of 489 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and drinks at the bar were great. The vibe in the lobby was great. Amazing stay will have future stays.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy is a fun place to stay while you visit Richmond.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff with a welcoming bar/lounge area that's perfect for a relaxing drink while finishing the last of your work on your laptop or getting ready for a night out. Great location close to the Convention Center if that's an aspect of your stay. Several good restaurants within walking distance.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Markcus

Liked: Cleanliness, staff & service, amenities
Staff was amazing as usual
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress kinda sucked but other than that, pretty grat and would stay there again for the value and location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eileen O'Reilly

Liked: Cleanliness, staff & service
Well located, great staff, somewhat small rooms
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Wonderful experience Clean room Nice staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Hotel Bar & all staff gave been great!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dubis

Liked: Cleanliness, amenities, property conditions & facilities
Room and bathroom were clean. Nice decorations. Front desk staff was very courteous.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cost effective pricing
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sharese

Liked: Cleanliness, staff & service, amenities
Pretty cool hotel!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for a girls weekend with plenty of photo ops & perfect location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay in Richmond. Well located and the rooms are very clean. Only had 1 problem during my stay, on check-in, the girl was very unfriendly and seems kinda bored of her job.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Darnell

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful and a great location. Very walkable and very professional staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel in a good location. Mellow the concierge is fantastic
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Rebecca, Luke and Mello were so amazing! Great place to stay!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were extremely small. Even for two people.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge Mellow, was so accommodating and friendly and professional. Absolutely delightful stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tiffani

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff and entertainment
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was great, area was convenient, couldn’t recommend this place more
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joyce

Liked: Amenities
Fun quirky and colorful.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gerri

Liked: Cleanliness, staff & service, amenities
Clean Room, Friendly Guest, Great Vibes.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities
Mello, Hannah, and Trinity were outstanding at check-in and while we sat at the bar. The room was more spacious than expected with incredibly comfortable beds. Definitely recommend this hotel!
Stayed 1 night in Nov 2025