Home2 Suites by Hilton Richmond Short Pump

3.0 star property
Mediterranean hotel with an indoor pool and free breakfast

Choose dates to view prices

Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Lobby
Reception
Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪8 min walk‬
  • Place, University of Richmond
    ‪12 min drive‬
  • Place, Greater Richmond Convention Center
    ‪17 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(42 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Accessible-Roll In Shower-Non Smoking

  • Sleeps 4

King Studio Suite With Accessible Tub-Non-Smoking

  • Sleeps 4

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Roll-in Shower-Accessible Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Accessible Bathtub-Non-Smoking

  • Sleeps 6

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible Tub, Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

You may also like

About the neighborhood

Richmond

Located in Short Pump within a 15-minute walk of Short Pump Town Center, Home2 Suites by Hilton Richmond Short Pump is within a few miles (5 km) of Sheltering Arms Institute. This 3-star hotel has 254 rooms and welcomes guests with free breakfast, an indoor pool, and a gym.

What's nearby

  • Short Pump Town Center - 8 min walk - 0.5 miles
  • University of Richmond - 12 min drive - 9.5 miles
  • Virginia Commonwealth University - 16 min drive - 15.1 miles
  • Greater Richmond Convention Center - 17 min drive - 16.4 miles
  • Kings Dominion - 24 min drive - 28.3 miles

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Capital One Café - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬8 min walk
  • ‪Maggiano's - ‬15 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

Mediterranean hotel with an indoor pool and free breakfast
At Home2 Suites by Hilton Richmond Short Pump, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
65-inch LCD TVs come with satellite channels and first-run movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Kitchenettes, sofa beds, and sitting areas are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable/satellite channels
  • First-run movies
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total (76 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Frequently asked questions

Is free cancellation available at Home2 Suites by Hilton Richmond Short Pump?

Home2 Suites by Hilton Richmond Short Pump offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do close to Home2 Suites by Hilton Richmond Short Pump?

This hotel is situated in Short Pump within a short 8-minute walk of Short Pump Town Center. Bowl America Short Pump is also within a driving distance of 4.3 mi.

Will I be able to park at Home2 Suites by Hilton Richmond Short Pump?

Yes, uncovered parking is offered for USD 10.00 per day with in/out privileges. Though parking is available on request, accessible parking is also available. You'll find a max of 1 space per unit.

Does Home2 Suites by Hilton Richmond Short Pump have a casino on the premises?

No, Home2 Suites by Hilton Richmond Short Pump doesn't have a casino.

Is there an indoor pool at Home2 Suites by Hilton Richmond Short Pump?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Home2 Suites by Hilton Richmond Short Pump?

Amenities that appeal to couples at this hotel include a kitchenette, a wet bar, and premium bedding.

Does Home2 Suites by Hilton Richmond Short Pump have a hot tub?

No, there isn't a spa tub at this hotel.

Does Home2 Suites by Hilton Richmond Short Pump have a restaurant with a breakfast menu?

Yes, Home2 Suites by Hilton Richmond Short Pump serves free buffet breakfast each morning from its snack bar.

Does Home2 Suites by Hilton Richmond Short Pump allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Home2 Suites by Hilton Richmond Short Pump for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at Home2 Suites by Hilton Richmond Short Pump?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Home2 Suites by Hilton Richmond Short Pump?

The closest major airport to Home2 Suites by Hilton Richmond Short Pump is Richmond Intl. Airport (RIC), which is 22.1 mi away (30 minutes by car).

Can I book a room with a balcony at Home2 Suites by Hilton Richmond Short Pump?

No, there aren't any guestrooms with balconies at Home2 Suites by Hilton Richmond Short Pump.

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 456 out of 617 reviews
Rating 8 - Good. 88 out of 617 reviews
Rating 6 - Okay. 39 out of 617 reviews
Rating 4 - Poor. 18 out of 617 reviews
Rating 2 - Terrible. 16 out of 617 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, and the proximity to shopping and restaurants was convenient.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Staff & service
This was
Stayed 1 night in Oct 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, kind front desk staff, very enjoyable stay.
Stayed 3 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The parking needed to be better organized. We payed for parking and their long term residents took up to many spots with equipment
Stayed 3 nights in Oct 2025

6/10 Okay

suresh

Traveled with group
Disliked: Staff & service, property conditions & facilities
The room was booked for a friend. The front desk on Friday evening were unfriendly, unhelpful and rude. I went back to talk to them on Sunday afternoon, and again the front desk team was very unhelpful.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Hj
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Clément

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was qlean and quiet. All encounters with staff were pleasant. Will stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a great time.
Stayed 2 nights in Aug 2025

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean and fresh room. But the surprise was being charged for each night for… parking?? In a corporate mall like area ? This isn’t a downtown location. No charge mentioned in listing at all. Sneaky which feels like a money grab.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at this location. Staff were friendly and rooms were clean. The area offered lots of great shopping and dining options. We felt very safe and comfortable. Will stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff for 716 were amazing. Great job ladies. 5 star's 🌟
Stayed 1 night in Sep 2025

10/10 Excellent

Meagan

Traveled with family
Liked: Cleanliness, amenities
Clean, staff were great.
Stayed 6 nights in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Sep 2025

10/10 Excellent

kirsten

Stayed 3 nights in Sep 2025

10/10 Excellent

Jamar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Luciana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

Good location. Decent stay. Ok breakfast. They charge for parking, I didn't know that.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dureal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location, literally right beside the mall & close to a lot of places & shops, Staff was great, room was super nice & kids loved the indoor pool!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and pristine property
Stayed 1 night in Sep 2025

10/10 Excellent

sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean large rooms
Stayed 1 night in Sep 2025