Home2 Suites by Hilton Richmond Short Pump

3.0 star property
Mediterranean hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Full-size fridge, microwave, stovetop, dishwasher
1 bedroom, premium bedding, desk, laptop workspace
Exterior
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪8 min walk‬
  • Place, Sheltering Arms Institute
    ‪4 min drive‬
  • Place, University of Richmond
    ‪14 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(41 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Richmond

Located in Short Pump within a 15-minute walk of Short Pump Town Center, Home2 Suites by Hilton Richmond Short Pump is within a few miles (5 km) of Sheltering Arms Institute. This 3-star hotel has 254 rooms and welcomes guests with free breakfast, an indoor pool, and a gym.

What's nearby

  • Short Pump Town Center - 8 min walk - 0.5 miles
  • Sheltering Arms Institute - 4 min drive - 2.2 miles
  • Henrico Doctors' Hospital - 10 min drive - 7.7 miles
  • University of Richmond - 14 min drive - 9.5 miles
  • Virginia Commonwealth University - 18 min drive - 15.1 miles

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Capital One Café - ‬9 min walk
  • ‪Maggiano's - ‬15 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬8 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

Mediterranean hotel with free breakfast and a fitness center
At Home2 Suites by Hilton Richmond Short Pump, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
65-inch LCD TVs come with satellite channels and first-run movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Kitchenettes, sofa beds, and sitting areas are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • First-run movies
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs and cats only
  • 2 total (76 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Frequently asked questions

Is free cancellation available at Home2 Suites by Hilton Richmond Short Pump?

Home2 Suites by Hilton Richmond Short Pump offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Home2 Suites by Hilton Richmond Short Pump?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Richmond Short Pump on Nov 2, 2025 start from $146.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Home2 Suites by Hilton Richmond Short Pump?

This hotel is situated in Short Pump within a short 8-minute walk of Short Pump Town Center. Bowl America Short Pump is also within a driving distance of 4.3 mi.

Is there parking available at Home2 Suites by Hilton Richmond Short Pump?

Yes, uncovered parking is offered for USD 10.00 per day with in/out privileges. Though parking is available on request, accessible parking is also available. You'll find a max of 1 space per unit.

Does Home2 Suites by Hilton Richmond Short Pump have a casino on the premises?

No, Home2 Suites by Hilton Richmond Short Pump doesn't have a casino.

Is there an indoor pool at Home2 Suites by Hilton Richmond Short Pump?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Home2 Suites by Hilton Richmond Short Pump?

Amenities that appeal to couples at this hotel include a kitchenette, a wet bar, and premium bedding.

Are there hot tubs at Home2 Suites by Hilton Richmond Short Pump?

No, there isn't a spa tub at this hotel.

Does Home2 Suites by Hilton Richmond Short Pump have a restaurant with a breakfast menu?

Yes, Home2 Suites by Hilton Richmond Short Pump serves free buffet breakfast each morning from its snack bar.

Does Home2 Suites by Hilton Richmond Short Pump allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Home2 Suites by Hilton Richmond Short Pump for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at Home2 Suites by Hilton Richmond Short Pump?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Home2 Suites by Hilton Richmond Short Pump?

The closest major airport to Home2 Suites by Hilton Richmond Short Pump is Richmond Intl. Airport (RIC), which is 22.1 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Home2 Suites by Hilton Richmond Short Pump?

No, you won't find guestrooms with balconies at Home2 Suites by Hilton Richmond Short Pump.

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 416 out of 561 reviews
Rating 8 - Good. 78 out of 561 reviews
Rating 6 - Okay. 36 out of 561 reviews
Rating 4 - Poor. 16 out of 561 reviews
Rating 2 - Terrible. 15 out of 561 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kisha

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the Short Pump area. This hotel is convenient to so many restaurants and shops. The room was clean and spacious and the breakfast features a different type of breakfast sandwich every day. My husband couldn’t wait to go down and have breakfast every morning.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am grateful for the staff at this location. They stood behind their promise to provide and delivery quality service. I was inconvenienced and the staff continued to find resolutions to the situation. Their service was greatly appreciated and alleviated some stress.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos, Sptingfield

Liked: Amenities
Na
Stayed 1 night in Jul 2025

6/10 Okay

Mallory

Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
We would highly recommend staying at the home two suites in short pump. The hotel is beautiful. The staff are very friendly and extremely helpful. The mall which is within walking distance is unbelievable and has almost any store you could think of and amazing restaurants. We love sitting out on the patio and people watched.We will definitely be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shereen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Clean Hotel

Nice hotel, clean. Beds are comfy, bathroom clean. Breakfast was fantastic. We would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

lucia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location.
Stayed 1 night in Jun 2025

4/10 Poor

LeRon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Very clean! Great mattress!
Stayed 1 night in Jun 2025

10/10 Excellent

Lida

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Shaunda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The staff was super friendly. The only complaints we have about our stay was the smell of some cleaning product (maybe fabulouso or something similar) was a bit overwhelming and the pool area was a bit dark. Other than that it was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very nice hotel located perfectly in Short Pump. From the greeting at check-in to handing over our room key at check-out, we had an amazing experience. Comfortable beds. Clean rooms. Friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

JANEKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, room was very spacious, clean and nice but bathroom was small, clean, but small. Definitely couldve used some of the unused space of the room to add to bathroom size. Me and others on the elevators were discussing the humid and hot hallways on the floors, it was very uncomfortable walking to the room. I didnt like having to pay for parking. It was just another way to get more money. Breakfast was good. I wish they had to go boxes and bags to make it easy to transport if you wanted to take food back to your room. Staff was also friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Devin

Traveled with family and small children
Liked: Cleanliness, amenities
It was nice the first time we stayed and then slowly started going downhill. Our room we were assigned was not cleaned when we walked in and the auto shade just fell right out of the track when we closed it. We were then assigned another room and the shade on the widow did the same thing but I was able to stop it before it fell out. No dog bags at the dog area. The breakfast was nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this hotel! Very clean and in a great location!!
Stayed 1 night in May 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

maryellen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Buyer beware

I booked a non refundable room in a hotel in a suburban shopping area as I was traveling .As I was checking in ,I saw a notice on the counter that I would be charged $10.00 for parking. This was not mentioned in the Home2suites website nor did the desk clerk mention it. When I questioned the absurdity of the charge he made a joke about it. I was stuck. Where else was I going to park?very poor business. I have stayed with Home2suites many times and never had this happen. Disappointed in Hilton!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alaa

Stayed 1 night in May 2025