Holiday Inn Express Richmond - Midtown by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

Exterior
Exterior
Game room
Free toiletries, hair dryer, towels, soap
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Place, Regal Short Pump
    ‪3 min walk‬
  • Place, Shops at Willow Lawn
    ‪9 min walk‬
  • Place, Libbie Mill Dog Park
    ‪11 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(86 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

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About the neighborhood

Richmond

Holiday Inn Express Richmond - Midtown by IHG is a short stroll from Shops at Willow Lawn and Libbie Mill Dog Park. This 3.5-star hotel has 142 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Regal Short Pump - 3 min walk - 0.2 miles
  • Markel Building - 8 min walk - 0.5 miles
  • Shops at Willow Lawn - 9 min walk - 0.5 miles
  • Libbie Mill Dog Park - 11 min walk - 0.6 miles
  • Strangeways Brewing - 14 min walk - 0.8 miles

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Wawa - ‬12 min walk
  • ‪Cook-Out - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Krispy Kreme - ‬3 min walk

About this property

Holiday Inn Express Richmond - Midtown by IHG

Guests of Holiday Inn Express Richmond - Midtown by IHG enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 7.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 7 per day)
  • Uncovered extended parking on site (USD 42 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 7.00 per day
  • Uncovered extended parking fee: USD 42.00 per week
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May 22 to September 05.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No alcohol is served at Holiday Inn Express Richmond - Midtown by IHG.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Frequently asked questions

Is free cancellation available at Holiday Inn Express Richmond - Midtown by IHG?

Holiday Inn Express Richmond - Midtown by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Richmond - Midtown by IHG?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond - Midtown by IHG on Jun 24, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express Richmond - Midtown by IHG?

Based on positive ratings, guests enjoy the hotel's location in Richmond, and it's within a short 11-minute walk of Shops at Willow Lawn. You'll also find Broad Street and Maymont Park within a short drive.

Will I be able to park at Holiday Inn Express Richmond - Midtown by IHG?

Yes, self parking is offered for USD 7 per day and extended parking is available for USD 42 per week. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Richmond - Midtown by IHG include a casino on the premises?

No, Holiday Inn Express Richmond - Midtown by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Richmond - Midtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from May 22 until September 05.

Is Holiday Inn Express Richmond - Midtown by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a seasonal outdoor pool and a free daily breakfast.

Are there hot tubs at Holiday Inn Express Richmond - Midtown by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Richmond - Midtown by IHG have a restaurant that serves breakfast?

Holiday Inn Express Richmond - Midtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Richmond - Midtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Richmond - Midtown by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Richmond - Midtown by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Richmond - Midtown by IHG?

The closest major airport to Holiday Inn Express Richmond - Midtown by IHG is Richmond Intl. Airport (RIC), which is 15.1 mi away (22 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Richmond - Midtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Richmond - Midtown by IHG.

Holiday Inn Express Richmond - Midtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1021 reviews
Rating 8 - Good. 245 out of 1021 reviews
Rating 6 - Okay. 119 out of 1021 reviews
Rating 4 - Poor. 46 out of 1021 reviews
Rating 2 - Terrible. 65 out of 1021 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice rooms, delicious food
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff, good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here because it is close to anywhere we want to go!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people clean room beautiful hotel we enjoyed our stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christen

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, attentive night staff, breakfast phenomenal
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Diana P

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and quiet - thank you for a restful night and delicious breakfast!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly and helpful staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby within walking distant.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very good bed. Good variety of food for breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities
Very clean hotel, fantastic breakfast, quiet and easy to find. Front desk staff was very accommodating and friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room, courteous staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, ease of checkin
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Everything was awesome! We stayed here for 1 night to enjoy the time in Richmond for my daughter’s 9th birthday. Staff was great especially Nichole, one of the front door employees. She was awesome and very helpful especially when she found out it was my daughters birthday!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colby

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice and friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, amenities
Clean room with amenities and pleasant staff. Lots of options in the area for shopping and other needs
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities
JR at the check in desk was exceptionally courteous, professional and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Olen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025