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Holiday Inn Express Richmond - Midtown by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

Free daily buffet breakfast
Game room
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Place, Crossroads Art Center
    ‪1 min walk‬
  • Place, Shops at Willow Lawn
    ‪9 min walk‬
  • Place, Libbie Mill Dog Park
    ‪11 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(74 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(81 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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Exterior

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  • Parking included
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The price is $114
Mar 25 - Mar 26
Total with taxes and fees
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About the neighborhood

Richmond

Holiday Inn Express Richmond - Midtown by IHG places you within a short walk of Shops at Willow Lawn and within a mile (2 km) of Topgolf. This 3.5-star hotel has 142 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Crossroads Art Center - 1 min walk - 0.0 miles
  • Regal Short Pump - 3 min walk - 0.2 miles
  • Shops at Willow Lawn - 9 min walk - 0.5 miles
  • Libbie Mill Dog Park - 11 min walk - 0.6 miles
  • Monument Avenue - 4 min drive - 2.2 miles

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Wawa - ‬12 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cook-Out - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Krispy Kreme - ‬3 min walk

About this property

Holiday Inn Express Richmond - Midtown by IHG

Guests of Holiday Inn Express Richmond - Midtown by IHG enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May 22 to September 05.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No alcohol is served at Holiday Inn Express Richmond - Midtown by IHG.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Frequently asked questions

Is free cancellation available at Holiday Inn Express Richmond - Midtown by IHG?

Holiday Inn Express Richmond - Midtown by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Richmond - Midtown by IHG?

As of Feb 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond - Midtown by IHG on Mar 9, 2026 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express Richmond - Midtown by IHG?

Based on positive ratings, guests enjoy the hotel's location in Richmond, and it's within a short 11-minute walk of Shops at Willow Lawn. You'll also find Broad Street and Science Museum of Virginia within a short drive.

Is parking available on site at Holiday Inn Express Richmond - Midtown by IHG?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Richmond - Midtown by IHG include a casino on the premises?

No, Holiday Inn Express Richmond - Midtown by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Richmond - Midtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from May 22 until September 05.

Is Holiday Inn Express Richmond - Midtown by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express Richmond - Midtown by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Richmond - Midtown by IHG have a restaurant that serves breakfast?

Holiday Inn Express Richmond - Midtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Richmond - Midtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Richmond - Midtown by IHG though service animals are welcome.

Does Holiday Inn Express Richmond - Midtown by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Richmond - Midtown by IHG?

The closest major airport to Holiday Inn Express Richmond - Midtown by IHG is Richmond Intl. Airport (RIC), which is 15.1 mi away (22 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Richmond - Midtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Richmond - Midtown by IHG.

Holiday Inn Express Richmond - Midtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Nathan

Stayed 1 night in Jan 2026

4/10 Poor

Brittany

Disliked: Cleanliness, amenities
Room was dirty, used socks and an empty can under bed. Tv didn’t work. Nasty.
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff, Breakfast, Comfort and Cleanliness were great. Noise level is my only complaint. Overall was a good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, quiet, had easy parking. Staff were friendly. No complaints.
Stayed 1 night in Nov 2025

6/10 Okay

Aravind

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I had a comfortable stay at Holinday Inn. However I could not help on an emrgency ask for ICE Pack for an injury part of the basic first aid kit you should have. When I requested fofr such a thing, the front desk said they dont carry such a thing
Stayed 2 nights in Nov 2025

8/10 Good

karen

Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Rosalind

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful. Room was clean. The morning breakfast was great. I enjoyed the gym as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Colby

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly service.
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and upgraded my room. Check in was quick and easy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Danielle

Mo was wonderful when we arrived at check in. She was very helpful! The room was clean and well maintained.
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 4 nights in Nov 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Bishnu, Chantilly

Stayed 1 night in Nov 2025

6/10 Okay

Briana

Liked: Room comfort
Disliked: Cleanliness
I won't go back. Although I didn’t have the worst time. I paid too much for what I got. I was waiting in line for a while for someone to appear at the front desk. A line started to form. I had to wait every time I came down for a front desk associate. The room was spacious and the bed was clean, but the floors and bathroom was dirty. The breakfast was surprisingly good. The location is not walkable to much, but I had short drives to willow lawn and breweries in midtown. The last night I saw a roach in the bathroom. I won't come back and the prices should come for a place that doesn't have enough staff.
Stayed 2 nights in Nov 2025

6/10 Okay

eva

Business traveler
Liked: Staff & service
staff was courteous, room looked clean (no carpet, which is a great plus!), but floor had spills, bathroom sink hair from shaving
Stayed 2 nights in Nov 2025

10/10 Excellent

Terrance

Stayed 1 night in Nov 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Room clean & comfortable. Sink area tiny when needing space for toiletries, skincare, makeup, hair - no additional mirror or nigh light in there. Parking lot had an area for charging electric vehicles and there was a rather large group of males hanging out there, smoking and chatting. Not sure if they were guests but didn’t feel comfortable parking there at night so I opted to take a points reserved parking spot because safety trumped points IMO. Breakfast was good, plenty of options which was nice. Overall 4 stars.
Stayed 1 night in Nov 2025

10/10 Excellent

Donnell

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room with amenities and pleasant staff. Lots of options in the area for shopping and other needs
Stayed 2 nights in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room, courteous staff.
Stayed 3 nights in Nov 2025

6/10 Okay

William

Stayed 2 nights in Nov 2025

10/10 Excellent

deena

Stayed 1 night in Nov 2025

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Brian

Liked: Cleanliness
The hotel had cancelled our reservation that day and no one told us. They had 1 room left so rebooked us but charged $250 instead of the $170 we paid with you.
Stayed 1 night in Nov 2025

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