Holiday Inn Express Richmond - Midtown by IHG

3.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
In-room safe, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Carytown
    ‪4 min drive‬
  • Virginia Commonwealth University
    ‪6 min drive‬
  • University of Richmond
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(77 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(70 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Richmond

Located within a leisurely stroll of Shops at Willow Lawn, Holiday Inn Express Richmond - Midtown by IHG is within a few miles (5 km) of Monument Avenue. This 3.5-star hotel has 142 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Carytown - 4 min drive - 2.6 miles
  • Virginia Museum of Fine Arts - 5 min drive - 2.5 miles
  • Virginia Commonwealth University - 6 min drive - 3.4 miles
  • University of Richmond - 6 min drive - 2.6 miles
  • Greater Richmond Convention Center - 8 min drive - 5.9 miles

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cook-Out - ‬7 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Taco Bamba - ‬5 min walk

About this property

Holiday Inn Express Richmond - Midtown by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Guests of Holiday Inn Express Richmond - Midtown by IHG enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May 22 to September 05.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No alcohol is served at Holiday Inn Express Richmond - Midtown by IHG.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Frequently asked questions

Is free cancellation available at Holiday Inn Express Richmond - Midtown by IHG?

Holiday Inn Express Richmond - Midtown by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Richmond - Midtown by IHG?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond - Midtown by IHG on Oct 2, 2025 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express Richmond - Midtown by IHG?

Based on positive ratings, guests enjoy the hotel's location in Richmond, and it's within a short 11-minute walk of Shops at Willow Lawn. You'll also find Broad Street and Science Museum of Virginia within a short drive.

Will I be able to park at Holiday Inn Express Richmond - Midtown by IHG?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Richmond - Midtown by IHG include a casino on the premises?

No, Holiday Inn Express Richmond - Midtown by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Richmond - Midtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from May 22 until September 05.

What will couples enjoy most about a stay at Holiday Inn Express Richmond - Midtown by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and a 24-hour fitness facility.

Does Holiday Inn Express Richmond - Midtown by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Richmond - Midtown by IHG have a restaurant that serves breakfast?

Holiday Inn Express Richmond - Midtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Richmond - Midtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Richmond - Midtown by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Richmond - Midtown by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Richmond - Midtown by IHG?

The closest major airport to Holiday Inn Express Richmond - Midtown by IHG is Richmond Intl. Airport (RIC), which is 15.1 mi away (22 minutes by car).

Are there rooms with balconies at Holiday Inn Express Richmond - Midtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Richmond - Midtown by IHG.

Holiday Inn Express Richmond - Midtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 105 out of 1006 reviews
Rating 4 - Poor. 52 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Kanuni, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Rajanikanth, WEDDINGTON

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Corinne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

William

Liked: Property conditions & facilities
We didn’t have hot water to shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Traveled with family
Great pool. Great breakfast
Stayed 2 nights in Jun 2025

2/10 Terrible

Brandi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
They checked me into an occupied room
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

TRACY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Arrived at 410 for 3pm check in and the room was not ready. We were told along with other guests that double queen rooms were not ready. Upon being assigned a room, when we exited the elevator, housekeeping was still in our room cleaning. We waited an additional 15 minutes to enter our room. We had an event to be at and needed the room to get ready by 4pm. The staff was rude the entire stay and acted as if they could care less about the guests and their satisfaction!
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Stayed 1 night in Jun 2025

8/10 Good

Anita

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were pleased with everything but during the building process they either didn't put insultation between rooms or something because the room next to us had a 5 am wake up and it sounded like the phone was in our room, and wasn't answered so continued calling back for about 40 min.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

8/10 Good

devon

Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient
Stayed 1 night in Jun 2025

2/10 Terrible

miguel

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It’s dirty. Halls and elevators are disgusting. Will never go to a HI again.
Stayed 2 nights in Jun 2025

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 4 nights in May 2025

8/10 Good

karen, Washington

Stayed 4 nights in May 2025

10/10 Excellent

Valerie

All was well . Good selection for breakfast. I liked the game room and the bean bag type chairs setup The variety of tv shows on multiple televisions is awesome. Very nice lobby area . I will use this hotel again when I come back to Richmond
Stayed 1 night in May 2025

10/10 Excellent

Venkateswarlu

Stayed 1 night in May 2025

10/10 Excellent

Tony, Hayward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. The breakfast was until 9 am only. I think it should be until at least 10 am to accommodate tourists. The nice lady that was in charge of the breakfast area brought us muffins and even told us we could take was still left over but we were fine with the coffee and muffins.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was very good. We really like the fresh coffee machines. We went to the lobby more than once to enjoy it. The room was clean and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
The nice lady at the front desk was so pleasant and helpful., very professional. The staff was also helpful and pleasant. It was very comfortable in the rooms nice and clean. I would recommend anyone to come and stay. I will definitely return. I really enjoyed being there 😊 Thank You for being Courteous.
Stayed 2 nights in May 2025

10/10 Excellent

TERENCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 3 nights in May 2025

10/10 Excellent

Ram

Stayed 1 night in May 2025