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Hampton Inn & Suites Richmond Short Pump

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Richmond Short Pump

Free daily buffet breakfast
Terrace/patio
Lobby
Indoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12341 West Broad Street, Richmond, VA, 23233
  • Place, Sheltering Arms Institute
    ‪19 min walk‬
  • Place, Short Pump Town Center
    ‪2 min drive‬
  • Place, Kings Dominion
    ‪25 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, laptop workspace, WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(6 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(28 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richmond

Located within a mile (2 km) of Sheltering Arms Institute, Hampton Inn & Suites Richmond Short Pump is within 2 miles (3 km) of Short Pump Town Center. This 128-room hotel has free breakfast along with conveniences like an indoor pool and a gym.

What's nearby

  • Sheltering Arms Institute - 19 min walk - 1.0 mile
  • Short Pump Town Center - 2 min drive - 1.6 miles
  • University of Richmond - 13 min drive - 10.8 miles
  • Virginia Commonwealth University - 17 min drive - 16.4 miles
  • Kings Dominion - 25 min drive - 29.5 miles

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 34 min drive

Restaurants

  • ‪Wawa - ‬11 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Capital One Café - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Hampton Inn & Suites Richmond Short Pump

At Hampton Inn & Suites Richmond Short Pump, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, a 24-hour business center, and a meeting room.
28-inch flat-screen TVs come with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and desks are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites Richmond Short Pump?

Hampton Inn & Suites Richmond Short Pump provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Richmond Short Pump?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Richmond Short Pump on Mar 30, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hampton Inn & Suites Richmond Short Pump?

This hotel is located in Richmond, close to Short Pump Town Center, Elk's Lodge, and Regency Square Mall. Bowl America Short Pump is also within a driving distance of 4.6 mi.

Is parking available on site at Hampton Inn & Suites Richmond Short Pump?

Yes, uncovered parking is offered for USD 10 per day. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Hampton Inn & Suites Richmond Short Pump feature a casino at the property?

No, Hampton Inn & Suites Richmond Short Pump doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Richmond Short Pump?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hampton Inn & Suites Richmond Short Pump?

Couples staying at this hotel will appreciate amenities like an indoor pool and a free daily breakfast plus some guestrooms include a city view.

Are there hot tubs at Hampton Inn & Suites Richmond Short Pump?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Richmond Short Pump have a restaurant with a breakfast menu?

Hampton Inn & Suites Richmond Short Pump offers free buffet breakfast each morning though there is no restaurant.

Does Hampton Inn & Suites Richmond Short Pump allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Richmond Short Pump for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Richmond Short Pump?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Richmond Short Pump?

The closest major airport to Hampton Inn & Suites Richmond Short Pump is Richmond Intl. Airport (RIC), which is 26.5 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites Richmond Short Pump?

No, there aren't any guestrooms at Hampton Inn & Suites Richmond Short Pump that offer a balcony.

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 437 reviews
Rating 8 - Good. 66 out of 437 reviews
Rating 6 - Okay. 15 out of 437 reviews
Rating 4 - Poor. 7 out of 437 reviews
Rating 2 - Terrible. 11 out of 437 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely nice!!! Front desk employees were extremely nice and very informative.
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness
Room was great- only complaint was the heat kept going from strong heat to blowing strong cold air every 10 minutes . We dealt with it because we were only staying one night
Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Traveled with family
All was great
Stayed 1 night in Dec 2025

8/10 Good

Briana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Front desk staff was great, comfy beds, and great water pressure in the shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

10/10 Excellent

Anouze

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant and courteous staff.the staff goes above and beyond to help guests with their needs for assistance.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kristina

Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Spotless! Staff was over the top helpful especially Susan at the front desk because I interacted with her so much and also Ceci who was the manager of the kitchen and she was lovely, pleasant lady and so helpful and made mini waffles for me one day and her cooking is divine
Stayed 4 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean spacious room. The thing that stood out to us was the parking lot and how lit up it was - it felt safe. Nice place - recommend staying if you are ever in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Byron

Stayed 1 night in Nov 2025

8/10 Good

Ann

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Valerie

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful. The room was very nice. I’d recommend the property to anyone
Stayed 1 night in Nov 2025

10/10 Excellent

Bert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Janie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and great rooms and service
Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and nice staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julianne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Susan at the front desk was great
Stayed 1 night in Oct 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Pleasant staff'
Stayed 1 night in Oct 2025

10/10 Excellent

Monique, Kodak

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and responsive. Facility clean and bed was comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Julianne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susan at the front desk was awesome and extremely helpful as well as other front desk staff. Great location with close shopping, eating, etc

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