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Fairfield by Marriott Inn & Suites Richmond Innsbrook

Property class: 3

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Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

A Fairfield Inn & Suites Marriott hotel entrance at dusk with a well-lit facade and a landscaped front yard.
A modern hotel lobby with a reception desk, seating area with sofas and chairs, a central round table, and a dining area with a table and chairs.
A modern hotel room with a long white table, yellow chairs, and pendant lighting.
A modern hotel lobby with a sectional sofa, green armchairs, a round table, and a stone accent wall.
A swimming pool with a clear blue water, surrounded by walls with a wooden panel design, and equipped with a ladder and a water filtration system.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9937 Mayland Drive, Richmond, VA, 23233
  • Place, Short Pump Village
    ‪5 min drive‬
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Elk's Lodge
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, and a wardrobe.

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Bathtub, Transfer Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Bathtub, Transfer Shower)

  • 286 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower, Transfer Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower, Transfer Shower)

  • 286 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Hearing Accessible

  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible (Bathtub, Transfer Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Hearing Accessible (Bathtub, Transfer Shower)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

A modern living room with a brown sofa, a mounted TV, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed

  • 395 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Hearing Accessible

A modern living room with a brown sofa, a mounted TV, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed, Hearing Accessible

  • 393 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Hearing Accessible (Bathtub, Transfer Shower)

A room with a brown leather sofa, a blue armchair, a small round table, a floor lamp, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed, Hearing Accessible (Bathtub, Transfer Shower)

  • 395 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Hearing Accessible

A hotel room with a bed, a desk, a chair, and a television.

Studio, Multiple Beds, Hearing Accessible

  • 460 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Richmond

Fairfield by Marriott Inn & Suites Richmond Innsbrook places you within a few miles (5 km) of Virginia Hospital & Health and Elk's Lodge. This 3-star hotel has 83 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Short Pump Village - 5 min drive - 3.9 miles
  • Short Pump Town Center - 6 min drive - 4.7 miles
  • Bowlero West End - 8 min drive - 4.3 miles
  • Elk's Lodge - 8 min drive - 5.8 miles
  • Regency Square Mall - 9 min drive - 4.9 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪Devil's Lettuce - ‬3 min drive
  • ‪Chicken Salad Chick - ‬16 min walk

About this property

Fairfield by Marriott Inn & Suites Richmond Innsbrook

At Fairfield by Marriott Inn & Suites Richmond Innsbrook, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Null
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - July 2021
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Northwest Hotel Richmond
Fairfield Inn Richmond Northwest
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Marriott Short Pump/I-64 Hotel
Fairfield by Marriott Inn Suites Richmond Innsbrook
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield by Marriott Inn & Suites Richmond Innsbrook Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Richmond

Frequently asked questions

Is free cancellation available at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Fairfield by Marriott Inn & Suites Richmond Innsbrook provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Inn & Suites Richmond Innsbrook on Nov 8, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Fairfield by Marriott Inn & Suites Richmond Innsbrook?

This hotel is located in Richmond, close to Short Pump Town Center, Regency Square Mall, and Lewis Ginter Botanical Garden. You'll also find Elk's Lodge and Bowlero West End within a short drive.

Is there parking available at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible van parking are also available.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have a casino at the property?

No, Fairfield by Marriott Inn & Suites Richmond Innsbrook doesn't have a casino.

Is there an indoor pool at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What do couples enjoy most about Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Couples staying at this hotel will appreciate amenities like a down comforter and Netflix as well as an indoor pool.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have a hot tub?

No, but guests can enjoy a heated pool at this hotel.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook feature a restaurant that includes a breakfast menu?

Fairfield by Marriott Inn & Suites Richmond Innsbrook offers free buffet breakfast each morning though there is no restaurant.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Fairfield by Marriott Inn & Suites Richmond Innsbrook for a fee of USD 75 per accommodation, per stay. The property also provides an off-leash area.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Fairfield by Marriott Inn & Suites Richmond Innsbrook?

The closest major airport to Fairfield by Marriott Inn & Suites Richmond Innsbrook is Richmond Intl. Airport (RIC), which is 19.7 mi away (26 minutes by car).

Are there rooms with balconies at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

No, there aren't any guestrooms with balconies at Fairfield by Marriott Inn & Suites Richmond Innsbrook.

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 700 reviews
Rating 8 - Good. 200 out of 700 reviews
Rating 6 - Okay. 56 out of 700 reviews
Rating 4 - Poor. 23 out of 700 reviews
Rating 2 - Terrible. 23 out of 700 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and welcoming.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly and helpful staff. Close to downtown.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, free breakfast was good, front desk staff friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when I'm in the area. I've never had any issues. Breakfast is always super nice too!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good, room was clean and the service very good.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Room was clean . Nice area & convenient to many things.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Breakfast and room was great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was fine, and room was very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overnight stay was wonderful. The staff were pleasant and very helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

The staff was wonderful!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, healthy free breakfast, and convenient to areas of Richmond I needed to go. Will stay here again when I return.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room and board
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great experience.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room with nice amenities.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and professional
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Inn for vacation!!!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Friendly staff. Great breakfast selection.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonia at the front desk was just a wonderful person. i would come back just because of her.
Stayed 1 night in Mar 2026