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Fairfield by Marriott Inn & Suites Richmond Innsbrook

2.5 star property
Hotel in Richmond with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

View from property
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
9937 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • Henrico Doctors' Hospital
    ‪6 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

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Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 395 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 289 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed (Hearing Accessible)

  • 395 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub) | Living room | 55-inch Smart TV with cable channels, Netflix, streaming services

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 395 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richmond

Fairfield by Marriott Inn & Suites Richmond Innsbrook is located 2.9 mi (4.7 km) from Elk's Lodge and within a 10-minute drive of Short Pump Town Center. This hotel has 83 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Short Pump Town Center - 5 min drive - 3.1 miles
  • Henrico Doctors' Hospital - 6 min drive - 4.5 miles
  • University of Richmond - 10 min drive - 6.3 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.0 miles
  • Virginia Commonwealth University - 14 min drive - 11.9 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪Silver Diner - ‬3 min drive
  • ‪Chicken Salad Chick - ‬16 min walk

About this property

Fairfield by Marriott Inn & Suites Richmond Innsbrook

Hotel in Richmond with free breakfast and a 24-hour fitness center
At Fairfield by Marriott Inn & Suites Richmond Innsbrook, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect 55-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Exterior

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,019 reviews
$105 nightly
The price is $122
Jul 29 - Jul 30
Total includes taxes and fees
Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 10 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (110 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Northwest Hotel Richmond
Fairfield Inn Richmond Northwest
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Marriott Short Pump/I-64 Hotel
Fairfield by Marriott Inn Suites Richmond Innsbrook
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield by Marriott Inn & Suites Richmond Innsbrook Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Richmond

Frequently asked questions

Is free cancellation available at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Fairfield by Marriott Inn & Suites Richmond Innsbrook provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to do around Fairfield by Marriott Inn & Suites Richmond Innsbrook?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Country Club of Virginia. You'll also find Elk's Lodge and Regency Square Mall within a short drive.

Is parking available on site at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have a casino at the property?

No, Fairfield by Marriott Inn & Suites Richmond Innsbrook doesn't have a casino.

Is there an indoor pool at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have a hot tub?

No, there isn't a spa tub at this hotel.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook feature a restaurant that includes a breakfast menu?

Fairfield by Marriott Inn & Suites Richmond Innsbrook offers free buffet breakfast each morning though there is no restaurant.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Fairfield by Marriott Inn & Suites Richmond Innsbrook for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Fairfield by Marriott Inn & Suites Richmond Innsbrook?

The closest major airport to Fairfield by Marriott Inn & Suites Richmond Innsbrook is Richmond Intl. Airport (RIC), which is 19.7 mi away (26 minutes by car).

Can I book a room with a balcony at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

No, at Fairfield by Marriott Inn & Suites Richmond Innsbrook, there aren't any guestrooms that list a balcony.

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 599 reviews
Rating 8 - Good. 182 out of 599 reviews
Rating 6 - Okay. 51 out of 599 reviews
Rating 4 - Poor. 20 out of 599 reviews
Rating 2 - Terrible. 16 out of 599 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

david

Stayed 3 nights in Mar 2025

10/10 Excellent

Peter J

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staf were very friendly and helpfull. Proprety was clean and well maintained.
Stayed 5 nights in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Maureen

Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 2 nights in Mar 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Jeffrey

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and location was good. Staff was nice and the room and property was very clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cheerful property with engaging friendly staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Nov 2024

8/10 Good

Juan, Bear

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking close to doors, great little breakfast setup
Stayed 2 nights in Jan 2025

8/10 Good

Karlea, Laurel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This would have been a five star review if the manager Jennie Gold would at least responded to my email. We came for the pool only. Just to check in and find out it was closed due to the heater being broken. Nothing on the website stated this. We stayed for two nights and wasn’t accommodated in anyway. It was my five year olds birthday and he was highly disappointed. Jennie could have at least responded at bare minimum.
Stayed 2 nights in Jan 2025

6/10 Okay

Briyana

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tammie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While there was a hiccup with my room on the first day, it was handled quickly and professionally. I travel to Richmond, VA 5-6 times a year and I think I've found my go-to hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay over Christmas

Once again, they made sure our room was right and our needs were met comfortably. The sofa bed provided a wonderfully good sleep, as reported by the one who slept in it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Business traveler
Liked: Property conditions & facilities
Nice location
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet ran all night. On site staff were not able to replace the valve to stop it. No other remedy was offered other than maybe receiving points to my account. Not sure why a facilities person was not called to make the repair. That should not be the responsibility of the front desk
Stayed 1 night in Dec 2024

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Easy check in process, no waiting. Greeting as entering building. Nice clean and updated rooms nice linens. Hot shower.
Stayed 1 night in Dec 2024

8/10 Good

LUZIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. We had an issue with our tv not working but front desk switched our room
Stayed 1 night in Nov 2024

10/10 Excellent

Becky

Stayed 2 nights in Nov 2024

10/10 Excellent

Dhamodaran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

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