Skip to main content
Beginning of main content

Recent guest reviews

Beautiful and great front desk staff my only feedback is the sheers in the room. The curtains didnt close and the sheers were...well...sheer. so i felt like my boyfriend and i were giving the parking lot a show lol

The hotel was clean and quiet. The only downfall was the room key would only work 50 of the time. It is extremely close to a Starbucks, gas station and Cracker Barrel.

My wife and I rolled in pretty late (3AM), on our way to SC. We called to let them know know that we would be late around midnight. Despite that, no one was at the counter or answered the phone upon our arrival. My passes with my name and room number were on the counter, so I took them after unsuccessful attempts to find a staff, anyone. It was a little creepy anyone could have taken them and that no one was there to assist us. The upside was this this hotel was a dog friendly hotel. This should be the trend for travelers.

easy to find, clean room, good tv and cable. Great value and a comfy room

Very convenient location and close to everything. Price was excellent as was the staff and service. The room was very quiet, the bed was comfortable, and it was very clean. Would recommend to anyone.

I would love to rate this trip all 5's but for a basic size room with no view it should not have cost more than $99 a night. I loved the location of my room. We were located on the first floor not far from the pool, breakfast and front desk. The room was not big enough for my family. The kids were very uncomfortable.

The hotel had everything I needed. Great for an overnight stay.

I loved this hotel! The staff was wonderful, room clean, breakfast was great and the beds were SO comfy!

hotel was good. nothing fancy. turkey bacon for breakfast which was different from the usual high fat sausage. Beds and pillows were not comfrortable but everything was clean. front desk staff helpful.

I was visiting Richmond to see my boyfriend who is currently working in the city. I stayed at this hotel because it was five minutes away from his apartment and I am so glad I did. The hotel was very comfortable and quiet. I didn't have much contact with staff except upon arrival, which was a delightful experience. The room was very nice and the bed was comfortable and large. The only complaint was that the room was a little bit humid and I couldn't figure out at what temperature the room would be most comfortable. Overall, though, it was a great experience with this hotel and I would definitely not mind staying here again in the future.

Very friendly staff, clean, nice atmosphere will come back again

It was a last minute decision to go here as we were on the road and room was available. Room was very comfortable, clean and well equipped with amenities. Breakfast was complimentary with basic menu.

The hotel is nice and clean, quiet too! The day I arrived, it was on Wednesday, they offered a delicious meal for diner with no charge in conjunction with a local restaurant. I was told it is happening every Wednesday.

Staff and accomodations were excellent! Room was clean and up to date with amenities.

nice stay!! wonderful staff !! I would do it again!!

Fairfield Inn is a great hotel to stay in for any trip. The rooms are very clean and comfortable

Hotel was very friendly & accomodating. Close to dining and located great for my business needs

Clean hotel in a good location for us. Well priced.

When we arrived our room was not ready, but the lady at the front desk said she would call when it was... and she did. The room was great, a little on the warm side at arrival, but that was quickly remedied. Later when we wanted dinner suggestions (and specific ones at that) The gentleman at the front desk was very helpful and gave us the name of a place that would suit us well. We slept well that night and didn't have any noise disturbances. Overall, a good place to stay

Hotel is neat Expressway easy access, Hotel in nice, staff was very helpful

Mayland Drive Richmond VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.1 mi (3.4 km) from Children's Museum of Richmond, Fairfield by Marriott Inn & Suites Richmond Innsbrook is within a 5-minute drive of Short Pump Town Center. This hotel has 83 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 83 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, phones, and ironing boards are other standard amenities.


Property features

At Fairfield by Marriott Inn & Suites Richmond Innsbrook, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Fairfield by Marriott Inn & Suites Richmond Innsbrook

Everyone (1) Couples (12) Business (8) Family (7) Friends (2) Other (3)
5
Everyone

Beautiful and great front desk staff my only feedback is the sheers in the room. The curtains didnt close and the sheers were...well...sheer. so i felt like my boyfriend and i were giving the parking lot a show lol

By on Mar 26, 2021

Review comment responded on Apr 6, 2021

Thank you for your recent stay and for your feedback. We are thrilled you enjoyed your stay and appreciate you bringing your concerns to our attention. We look forward to your future travels!

4

quick business trip

Business

The hotel was clean and quiet. The only downfall was the room key would only work 50 of the time. It is extremely close to a Starbucks, gas station and Cracker Barrel.

By on Oct 31, 2015

3

decent place to stay while travelling to south

Couples

My wife and I rolled in pretty late (3AM), on our way to SC. We called to let them know know that we would be late around midnight. Despite that, no one was at the counter or answered the phone upon our arrival. My passes with my name and room number were on the counter, so I took them after unsuccessful attempts to find a staff, anyone. It was a little creepy anyone could have taken them and that no one was there to assist us. The upside was this this hotel was a dog friendly hotel. This should be the trend for travelers.

By on Oct 16, 2015

4

great north richmond hotel

Business

easy to find, clean room, good tv and cable. Great value and a comfy room

By on Sep 26, 2015

5

good service, clean, affordable

Couples

Very convenient location and close to everything. Price was excellent as was the staff and service. The room was very quiet, the bed was comfortable, and it was very clean. Would recommend to anyone.

By on Sep 16, 2015

4

nice staff & location but

Family

I would love to rate this trip all 5's but for a basic size room with no view it should not have cost more than $99 a night. I loved the location of my room. We were located on the first floor not far from the pool, breakfast and front desk. The room was not big enough for my family. The kids were very uncomfortable.

By on Sep 12, 2015

4

nice getaway

Couples

The hotel had everything I needed. Great for an overnight stay.

By on Aug 9, 2015

5

great!

Other

I loved this hotel! The staff was wonderful, room clean, breakfast was great and the beds were SO comfy!

By on Jul 18, 2015

3

nice stay for 1 night

Other

hotel was good. nothing fancy. turkey bacon for breakfast which was different from the usual high fat sausage. Beds and pillows were not comfrortable but everything was clean. front desk staff helpful.

By on Jul 18, 2015

4

richmond weekend visit

Other

I was visiting Richmond to see my boyfriend who is currently working in the city. I stayed at this hotel because it was five minutes away from his apartment and I am so glad I did. The hotel was very comfortable and quiet. I didn't have much contact with staff except upon arrival, which was a delightful experience. The room was very nice and the bed was comfortable and large. The only complaint was that the room was a little bit humid and I couldn't figure out at what temperature the room would be most comfortable. Overall, though, it was a great experience with this hotel and I would definitely not mind staying here again in the future.

By on Jul 14, 2015

Fairfield by Marriott Inn & Suites Richmond Innsbrook

9937 Mayland Drive, Richmond, VA 23233
url importing http://www.orbitz.com/Richmond-Hotels-Fairfield-by-Marriott-Inn-&-Suites-Richmond-Innsbrook.h1357080-p2.Hotel-Reviews
There was an error importing /Richmond-Hotels-Fairfield-by-Marriott-Inn-&-Suites-Richmond-Innsbrook.h1357080-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Richmond-Hotels-Fairfield-by-Marriott-Inn-&-Suites-Richmond-Innsbrook.h1357080-p2.Hotel-Reviews