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Fairfield by Marriott Inn & Suites Richmond Innsbrook

3.0 star property

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Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

Lobby lounge
Indoor pool
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9937 Mayland Drive, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪7 min drive‬
  • Place, Bowlero West End
    ‪8 min drive‬
  • Place, Regency Square Mall
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 395 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub) | Living room | 55-inch Smart TV with cable channels, Netflix, streaming services

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 395 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed (Hearing Accessible)

  • 395 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 289 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Richmond

Fairfield by Marriott Inn & Suites Richmond Innsbrook is located 3.1 mi (5 km) from Bowlero West End and within a 10-minute drive of Short Pump Town Center. This 3-star hotel has 83 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Short Pump Town Center - 7 min drive - 3.9 miles
  • Bowlero West End - 8 min drive - 4.3 miles
  • Elk's Lodge - 8 min drive - 5.8 miles
  • Regency Square Mall - 9 min drive - 4.9 miles
  • University of Richmond - 14 min drive - 6.6 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪Chicken Salad Chick - ‬16 min walk
  • ‪Cracker Barrel - ‬10 min walk

About this property

Fairfield by Marriott Inn & Suites Richmond Innsbrook

At Fairfield by Marriott Inn & Suites Richmond Innsbrook, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Holiday Inn Express Richmond I-64 Short Pump Area by IHG
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,005 reviews
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Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - July 2021
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to May 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (110 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Northwest Hotel Richmond

Fairfield Inn Richmond Northwest

Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel

Fairfield Inn Marriott Richmond Short Pump/I-64

Fairfield Inn Marriott Short Pump/I-64

Fairfield Inn Marriott Richmond Short Pump/I-64

Fairfield Inn Marriott Short Pump/I-64

Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel

Fairfield Inn Suites by Marriott Richmond Short Pump/I 64

Fairfield Inn Suites by Marriott Richmond Northwest

Fairfield Inn Marriott Short Pump/I-64 Hotel

Fairfield by Marriott Inn Suites Richmond Innsbrook

Fairfield Inn Suites by Marriott Richmond Short Pump/I 64

Fairfield Inn Suites by Marriott Richmond Northwest

Fairfield Inn Suites by Marriott Richmond Short Pump/I 64

Fairfield by Marriott Inn & Suites Richmond Innsbrook Hotel

Fairfield by Marriott Inn & Suites Richmond Innsbrook Richmond

Frequently asked questions

Is free cancellation available at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Fairfield by Marriott Inn & Suites Richmond Innsbrook provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Inn & Suites Richmond Innsbrook on May 25, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Fairfield by Marriott Inn & Suites Richmond Innsbrook?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Cultural Arts Center Glen Allen. You'll also find Bowlero West End and Regency Square Mall within a short drive.

Is there parking available at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible van parking are also available.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have a casino at the property?

No, Fairfield by Marriott Inn & Suites Richmond Innsbrook doesn't have a casino.

Is there an indoor pool at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from April 20 2026 until May 11 2026 (subject to change).

What do couples enjoy most about Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as an indoor pool.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have a hot tub?

No, this hotel doesn't have a spa tub.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook feature a restaurant that includes a breakfast menu?

Fairfield by Marriott Inn & Suites Richmond Innsbrook offers free buffet breakfast each morning though there is no restaurant.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Fairfield by Marriott Inn & Suites Richmond Innsbrook for a fee of USD 75 per accommodation, per stay.

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Fairfield by Marriott Inn & Suites Richmond Innsbrook?

The closest major airport to Fairfield by Marriott Inn & Suites Richmond Innsbrook is Richmond Intl. Airport (RIC), which is 19.7 mi away (26 minutes by car).

Are there rooms with balconies at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

No, there aren't any guestrooms with balconies at Fairfield by Marriott Inn & Suites Richmond Innsbrook.

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 372 out of 657 reviews
Rating 8 - Good. 189 out of 657 reviews
Rating 6 - Okay. 54 out of 657 reviews
Rating 4 - Poor. 22 out of 657 reviews
Rating 2 - Terrible. 20 out of 657 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room and board
Stayed 2 nights in Feb 2026

2/10 Terrible

Richard, Norfolk

Disliked: Amenities
I already contacted Marriott directly. We arrived at 7:00 pm and checked in. We were issued our room and 2 keys. We walked to the room and found that our key cards did not open the locks. We returned to the front desk and apprised the front desk staff. She was very professional. We were apprised that all the locks were systematically re-keyed that day and numerous customers had the same issue. The front desk attempted to overide our door key with a master programmer. No success. An hour later, we were issued a new room. Numerous patrons filled the lobby with the same issue. The following morning, my key did not work at the cardio center. The front desk exclaimed same issue. Many patrons found not enter. Across all this confusion, we were offered waters. It now appears that we have been billed for the waters.
Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Stayed 1 night in Feb 2026

10/10 Excellent

Shawn

Stayed 1 night in Feb 2026

10/10 Excellent

Shawn

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Stayed 2 nights in Nov 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Friendly staff. Great breakfast selection.
Stayed 1 night in Feb 2026

10/10 Excellent

Pamela, Milton

Stayed 1 night in Jan 2026

10/10 Excellent

Tracy

The staff was wonderful!
Stayed 1 night in Jan 2026

10/10 Excellent

JENNIFER

Stayed 2 nights in Jan 2026

8/10 Good

Micah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, healthy free breakfast, and convenient to areas of Richmond I needed to go. Will stay here again when I return.
Stayed 1 night in Jan 2026

10/10 Excellent

Shawn

Stayed 1 night in Jan 2026

10/10 Excellent

Waleed

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Dec 2025

8/10 Good

edgar

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and professional
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room with nice amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven, Woodbridge

Liked: Cleanliness, amenities, property conditions & facilities
Awesomeness
Stayed 1 night in Dec 2025

6/10 Okay

ALEJANDRO

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bed were to small, we thought they were queen sizes
Stayed 1 night in Dec 2025

10/10 Excellent

Debajyoti

Stayed 1 night in Dec 2025

2/10 Terrible

Lura

Everything went
Stayed 1 night in Dec 2025

10/10 Excellent

Jaylen

Stayed 1 night in Dec 2025

10/10 Excellent

Tabitha

Traveled with partner
Liked: Cleanliness, amenities
Breakfast and room was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Amiel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Fairfield. Rooms clean and large, what I expect at a Marriott. Great breakfast, and a surprise swim in the heated pool on a cold December night.
Stayed 1 night in Dec 2025

2/10 Terrible

CARL

Stayed 1 night in Nov 2025

2/10 Terrible

Christopher S

Stayed 1 night in Nov 2025

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