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Embassy Suites by Hilton Richmond

3.5 star property

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Family Suite, Multiple Beds (3 Rooms) | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪15 min walk‬
  • Place, Henrico Doctors' Hospital
    ‪3 min drive‬
  • Place, Bowlero West End
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

8.2 out of 10
Very good
(67 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Capital Suite, 1 King Bed, Shower

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(39 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Capitol Suite

  • Sleeps 4

Two Queen Suite with Sofa Bed

  • Sleeps 6

Corner Suite

  • Sleeps 4

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible King Suite with Tub

  • Sleeps 4

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Mobility Accessible Corner Suite with Roll in Shower

  • Sleeps 4

3 Rm Family Ste-1 King/2 Queens-1 Bathrm/Shwr

  • Sleeps 7

2 Room Suite-1 King Bed-Sofabed

  • Sleeps 4

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  • Pet friendly
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8.0 out of 10, Very Good, 1,009 reviews
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The price is $128
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Total with taxes and fees
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About the neighborhood

Richmond

Embassy Suites by Hilton Richmond places you within a 10-minute drive of popular sights such as Lewis Ginter Botanical Garden and Children's Museum of Richmond. This 225-room, 3.5-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Bon Secours Heart Institute at Reynolds Crossing - 15 min walk - 0.8 miles
  • Bowlero Richmond - 18 min walk - 1.0 mile
  • Henrico Doctors' Hospital - 3 min drive - 1.3 miles
  • Colonial Shooting Academy - 3 min drive - 1.7 miles
  • Bowlero West End - 3 min drive - 2.4 miles

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Cicis - ‬19 min walk
  • ‪Joen Korean Restaurant - ‬3 min drive
  • ‪Taco Bell - ‬10 min walk

About this property

Embassy Suites by Hilton Richmond

Guests of Embassy Suites by Hilton Richmond have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, express check-in, and express check-out.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. IPod docks, dining areas, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

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Home2 Suites By Hilton Richmond Glenside
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 183 reviews
$139 nightly
The price is $162
Mar 29 - Mar 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Richmond?

Embassy Suites by Hilton Richmond offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on Mar 30, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Richmond?

This hotel is located in Richmond, close to Lewis Ginter Botanical Garden, Carytown, and Science Museum of Virginia. You'll also find Shops at Willow Lawn and Country Club of Virginia within a short drive.

Will I be able to park at Embassy Suites by Hilton Richmond?

Yes, uncovered parking is offered for USD 10.00 per night. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Richmond have a casino on the premises?

No, Embassy Suites by Hilton Richmond doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Richmond?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Embassy Suites by Hilton Richmond?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Embassy Suites by Hilton Richmond?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Embassy Suites by Hilton Richmond have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Richmond has 2 restaurants, and serves free buffet breakfast each morning.

Does Embassy Suites by Hilton Richmond allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Richmond for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Richmond?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Embassy Suites by Hilton Richmond?

The closest major airport to Embassy Suites by Hilton Richmond is Richmond Intl. Airport (RIC), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton Richmond?

Yes, some guestrooms at Embassy Suites by Hilton Richmond offer a balcony.

Embassy Suites by Hilton Richmond Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 435 out of 1000 reviews
Rating 8 - Good. 184 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 119 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Sarah

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Rooms were terrible. Thermostat broken in both rooms. Wanted us to move to a different room with our young kids at 9pm. Only stayed because we had to. Slow elevators. There were lots of teens/youth socializing in the parking lot after dark. Everything smelled bad
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

2/10 Terrible

Ciara

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Meri, Pittsburgh

Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, and our stay was excellent! We enjoyed going down for the manager cocktail hour for a free drink! It was nice & relaxing.
Stayed 3 nights in Nov 2025

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had an ok stay. It was one of the oldest Embassy Suites we ever stayed at and it showed in our room. Our bathroom was in desperate need of renovation. The heat did not work last night or the night before-we could not get it above 60 degrees on the last night. Breakfast was good-great staff there. Great location.
Stayed 2 nights in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness
Stayed 2 nights in Nov 2025

8/10 Good

Deseanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was actually very nice and quiet. Although it wasn’t as clean and tight as I would’ve liked it
Stayed 1 night in Aug 2025

4/10 Poor

Tamika

Stayed 2 nights in Nov 2025

4/10 Poor

Zakea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor was soaked by the bathroom could not tell from what. Mold on ceiling in bathroom. I’ve been staying here since I was 9 and I’m about to be 32. The condition has gone done but the price way up. Breakfast is underwhelming they keep it afloat with omelette bar. Staff is friendly
Stayed 1 night in Nov 2025

8/10 Good

Angela

Liked: Staff & service, amenities
This was an overall good deal for our family. The common spaces were nice and the staff was very friendly and helpful. However the rooms themselves were spacious but weren’t very nice. The room was run down with peeling walpaper and dingy accessories and the extra bedding wasn’t clean. They did replace it though.
Stayed 1 night in Nov 2025

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, amenities
The cleaning lady was knocking on our door at 9 am when our checkout time was 12 pm, the toilet didn’t work and the balcony window was locked.
Stayed 2 nights in Oct 2025

4/10 Poor

JaNina

Stayed 1 night in Nov 2025

10/10 Excellent

Salim

Traveled with family
Liked: Cleanliness, staff & service, amenities
This Richmond location gets a 5-star review. The staff’s hospitality and flexibility really made the difference. Made-to-order bruise a win in my book! Richmond stays just got a whole lot cozier!
Stayed 2 nights in Nov 2025

4/10 Poor

Yameira

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My ac was not working. Maintenance came out to fix it. After they left it did not work. It was so hot and uncomfortable to sleep in the room. A little disappointed
Stayed 1 night in Nov 2025

10/10 Excellent

Tobby

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2025

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities
The ac didn’t work and the room could use a lot of maintenance. The staff was incredible though .
Stayed 2 nights in Nov 2025

4/10 Poor

Jerry

Stayed 5 nights in Oct 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have traveled and prefer to stay at Embassey suites this stay was the worst experience ever My room was dirty bathroom dirty and dog hair throughout room very dissatisfied they came recleaned room they said And still dirty I cleaned the room after that just do we could have a clean room When I arrived stated hotel.com changed room to long and I had 4 people on the room I am contacting the corporate office about this horrible experience
Stayed 1 night in Oct 2025

2/10 Terrible

Kelly

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was not very clean and heat did not work in room. Told to cut off heat wait 10 minute to reset and cut back on the heat. Last 10 minutes and cold again. This hotel used to be top of the line and nowhas gone really down!
Stayed 1 night in Oct 2025

2/10 Terrible

Keisha

Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

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