Comfort Suites Richmond East

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Suites Richmond East

Exterior
Lobby
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
421 Commerce Road, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪6 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Wayne County Fairgrounds
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 486 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(67 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Richmond

Within a short walk of Old National Road Welcome Center, Comfort Suites Richmond East is within 2 miles (3 km) of Richmond Mall. This 80-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Old National Road Welcome Center - 6 min walk - 0.4 miles
  • Richmond Mall - 2 min drive - 1.6 miles
  • Wayne County Fairgrounds - 15 min drive - 11.0 miles
  • Earlham College - 15 min drive - 7.1 miles
  • Miami University - 40 min drive - 31.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 38 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Chick-Fil-A - ‬7 min walk
  • ‪Culver's - ‬1 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬3 min walk

About this property

Comfort Suites Richmond East

Built in 2023, the brand new Comfort Suites Richmond East offers an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include sitting areas, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • Service fee: USD 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number in484

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Frequently asked questions

Are free cancellation options available at Comfort Suites Richmond East?

Comfort Suites Richmond East provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Comfort Suites Richmond East?

This hotel is located in Richmond, close to Richmond Mall, Wayne County Fairgrounds, and Hayes Arboretum. You'll also find Glenn Miller Park and Depot District within a short drive.

Will I be able to park at Comfort Suites Richmond East?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Comfort Suites Richmond East include a casino on the premises?

No, Comfort Suites Richmond East doesn't have a casino.

Is there an indoor pool at Comfort Suites Richmond East?

Yes, this hotel has an indoor pool.

Is Comfort Suites Richmond East a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and streaming services as well as an indoor pool.

Does Comfort Suites Richmond East have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Richmond East have a restaurant with a breakfast menu?

Comfort Suites Richmond East offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites Richmond East allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Richmond East.

Does Comfort Suites Richmond East have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Comfort Suites Richmond East?

No, there aren't any guestrooms with balconies at Comfort Suites Richmond East.

Comfort Suites Richmond East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 540 out of 684 reviews
Rating 8 - Good. 87 out of 684 reviews
Rating 6 - Okay. 29 out of 684 reviews
Rating 4 - Poor. 15 out of 684 reviews
Rating 2 - Terrible. 13 out of 684 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Bo

Liked: Cleanliness, property conditions & facilities
Clean, comfortable room, cordial staff, and good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing…friendly, helpful, and eager to be of service.
Stayed 1 night in Nov 2025

4/10 Poor

MACHEA

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom was not clean-i showed pictures to person at desk. she gave me cleaning products bec i did not want to move rooms and she was the only person at the desk. the TV remote was not working - i had to bring it to front desk to change batteries with a second person! I did not have breakfast and I checked out a day earlier.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Stayed 1 night in Nov 2025

10/10 Excellent

Breanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and welcoming. The staff was friendly and a tentative. The rooms were clean and the beds were comfy. There was a very big selection for breakfast. The pool was not too cold. Overall a very excellent stay.
Stayed 1 night in Nov 2025

8/10 Good

herb

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

10/10 Excellent

Imelda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable beds and spacious rooms. Also, very quiet.
Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Room was clean, front desk was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia, Morris

Stayed 1 night in Nov 2025

8/10 Good

Gwenmarie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, very nice room, spacious, comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was great, clean and comfortable. What really stood out is that Shelby at the front desk took the time to call the room and make sure everything was up to what was comfortable. As well Martin, was so kind and generous at breakfast making sure the food was hot, always available, and even offers to make some off the menu items. I've stayed here many times and every time just seems to keep me coming back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
So clean, we thought it was brand new.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Stayed 1 night in Oct 2025

10/10 Excellent

Ashli

Liked: Cleanliness, amenities, property conditions & facilities
Everything from the lobby to the room waa clean, bright, ans inviting. The staff were friendly and helpful. Breakfast was fresh and one of the better continental breakfast offerings I have had. Would stay again if in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

yoshiaki

Stayed 1 night in Oct 2025

10/10 Excellent

Kathie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great staff, great breakfast. 2nd time stopping. Love the place.
Stayed 1 night in Oct 2025

10/10 Excellent

Lyndon

Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The rooms were immaculate
Stayed 1 night in Oct 2025

8/10 Good

TIM

Liked: Cleanliness, staff & service, property conditions & facilities
The one complaint have is that they have music cranked up at the elevators on every floor all day and night. You can clearly hear the music in your room when trying to sleep. This must be addressed. Only get a room if you can get one on the far ends of the hallway.
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction of the roads made access difficult
Stayed 1 night in Oct 2025