Comfort Suites

2.5 star property
Hotel in Richmond with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Suites

Exterior
Reception
Exterior
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
421 Commerce Road, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪6 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪40 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 486 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(61 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Richmond

Within a short walk of Old National Road Welcome Center, Comfort Suites is within 2 miles (3 km) of Richmond Mall. This 80-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Old National Road Welcome Center - 6 min walk - 0.4 miles
  • Richmond Mall - 2 min drive - 1.6 miles
  • Earlham College - 15 min drive - 7.1 miles
  • Wayne County Fairgrounds - 15 min drive - 11.0 miles
  • Miami University - 40 min drive - 31.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬2 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Comfort Suites

Hotel in Richmond with free breakfast and a fitness center
Built in 2023, the brand new Comfort Suites offers an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include sitting areas, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • Service fee: USD 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number in484

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Frequently asked questions

Are free cancellation options available at Comfort Suites?

Comfort Suites provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Suites?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites on Nov 26, 2025 start from $105.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Comfort Suites?

This hotel is located in Richmond, close to Richmond Mall, Wayne County Fairgrounds, and Hayes Arboretum. You'll also find Glenn Miller Park and Depot District within a short drive.

Is parking available on site at Comfort Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Comfort Suites include a casino on the premises?

No, Comfort Suites doesn't have a casino.

Is there an indoor pool at Comfort Suites?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Comfort Suites?

Couples staying at this hotel will appreciate amenities like premium bedding and streaming services as well as an indoor pool.

Are there hot tubs at Comfort Suites?

No, there isn't a spa tub at this hotel.

Does Comfort Suites have a restaurant with a breakfast menu?

Comfort Suites offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites.

Are there connecting rooms at Comfort Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Comfort Suites?

No, there aren't any guestrooms with balconies at Comfort Suites.

Comfort Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 506 out of 641 reviews
Rating 8 - Good. 83 out of 641 reviews
Rating 6 - Okay. 26 out of 641 reviews
Rating 4 - Poor. 14 out of 641 reviews
Rating 2 - Terrible. 12 out of 641 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Imelda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable beds and spacious rooms. Also, very quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Penelope, Jackson

Stayed 1 night in Sep 2025

10/10 Excellent

Reuben

Stayed 1 night in Sep 2025

10/10 Excellent

Reuben

Stayed 2 nights in Jul 2025

10/10 Excellent

Reuben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About to make reservations for the third time. My experiences at this hotel have been excellent so far, and I’m looking forward to the same for m next visit. Great value for the $!
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

6/10 Okay

Sherry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and accommodating. The room was big spacious. The furniture seemed newer but the carpet was dirty. Many small things needed to be fixed. The man and most concerning was my husband came home with bedbug bites. We’re hoping none hitched a ride.
Stayed 1 night in Aug 2025

10/10 Excellent

earl

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very clean and staff was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice and clean. Staff excellent on check-in and helpful when asked.
Stayed 1 night in Aug 2025

6/10 Okay

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad trip this time

I've stayed there 4 times in the last two years, but this time they had muzak very loud outside after 9 until the morning. The speaker was right by my window. I asked the front desk if they could turn it down outside, but I was told she couldn't. It was extremely annoying causing me to lose sleep. I will stay there again, but my room must be on the other side
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend a night! The fire pits where a nice surprise.
Stayed 1 night in Aug 2025

10/10 Excellent

Vijay K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Very accommodating. Lovely hotel. Would stay again. Enjoyed the fire tables.
Stayed 4 nights in Aug 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Property was in great shape. Everything was clean and working. Very impressive.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Stayed 1 night in Aug 2025

2/10 Terrible

Dee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I asked for a room on the first floor or any floor as long as it’s close to the elevators because means my guest has walkers.. instead, Thr put me on the 3rd floor in a room farthest from the elevator which was hard for us to walk and feeling unsafe! Also did not have access to the pool and told them I was spending my birthday there! Will not recommend this hotel or ever go there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

8/10 Good

Lavonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Its a great place, nice clean, we always stay here when in Richmond for Family Reunion. Kids where disappointed the pool was closed, but other than that, it was Great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Aug 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

8/10 Good

robert

Business traveler
Stayed 1 night in Aug 2025