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Comfort Suites Richmond East

2.5 star property

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Photo gallery for Comfort Suites Richmond East

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
421 Commerce Road, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪6 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Wayne County Fairgrounds
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 486 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(74 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(34 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Richmond

Within a short walk of Old National Road Welcome Center, Comfort Suites Richmond East is within 2 miles (3 km) of Richmond Mall. This 80-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Old National Road Welcome Center - 6 min walk - 0.4 miles
  • Richmond Mall - 2 min drive - 1.6 miles
  • Wayne County Fairgrounds - 18 min drive - 12.1 miles
  • Hueston Woods State Park - 31 min drive - 24.7 miles
  • Miami University - 40 min drive - 32.2 miles

Getting around

  • Dayton Intl. Airport (DAY) - 38 min drive

Restaurants

  • ‪Chick-Fil-A - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬1 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Red Front - ‬6 min drive

About this property

Comfort Suites Richmond East

Built in 2023, the brand new Comfort Suites Richmond East offers an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include sitting areas, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Built in 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • Service fee: USD 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number in484

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel

Comfort Suites Richmond

Comfort Suites Hotel Richmond

Frequently asked questions

Are free cancellation options available at Comfort Suites Richmond East?

Comfort Suites Richmond East provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Suites Richmond East?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Richmond East on Jun 21, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Comfort Suites Richmond East?

This hotel is located in Richmond, close to Hayes Arboretum, Depot District, and Richmond Art Museum. You'll also find Richmond Mall and Glenn Miller Park within a short drive.

Will I be able to park at Comfort Suites Richmond East?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Comfort Suites Richmond East include a casino on the premises?

No, Comfort Suites Richmond East doesn't have a casino.

Is there an indoor pool at Comfort Suites Richmond East?

Yes, this hotel has an indoor pool.

Is Comfort Suites Richmond East good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and streaming services as well as an indoor pool.

Are there hot tubs at Comfort Suites Richmond East?

No, there isn't a spa tub at this hotel.

Does Comfort Suites Richmond East have a restaurant with a breakfast menu?

Comfort Suites Richmond East offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites Richmond East allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Richmond East.

Are there connecting rooms at Comfort Suites Richmond East?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Comfort Suites Richmond East?

No, you won't find guestrooms with balconies at Comfort Suites Richmond East.

Comfort Suites Richmond East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 598 out of 754 reviews
Rating 8 - Good. 95 out of 754 reviews
Rating 6 - Okay. 29 out of 754 reviews
Rating 4 - Poor. 17 out of 754 reviews
Rating 2 - Terrible. 15 out of 754 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brooklyn

Stayed 1 night in May 2026

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very nice, rooms are very nice good place to stay.
Shower is very roomy, very nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 4 nights in Feb 2026

10/10 Excellent

Jerome, Baltimore

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Tianjiang, Edina

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in Dec 2025

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Room is always clean and neat. Entire hotel is clean. Staff is always super friendly!
Stayed 2 nights in Jan 2026

10/10 Excellent

thomas, greenville

Stayed 1 night in Jan 2026

10/10 Excellent

Jerry, Baltimore

Liked: Cleanliness, amenities, property conditions & facilities
Thank you Steve for a pleasant greeting and a couple day stay at a wonderfully clean and hospitable hotel. I will go out of my way to stay there again!
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Incredible clean and well kept property, awesome hot breakfast and wonderful staff!
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great spacious just the outside noise from the freeway but otherwise it was a great stay. Staff was great and the hotel was well maintained and clean!
Stayed 1 night in Jan 2026

10/10 Excellent

Paris

Stayed 1 night in Jan 2026

10/10 Excellent

Linda, Urbana

Stayed 1 night in Jan 2026

6/10 Okay

Steven

We were happy that there was an open room. The shower floor was dirty and had a big crack in it (although it didn’t keep us from using it). When I called the front desk to report it they were aware of it and they offered us another room but we were exhausted so we stayed in the room. They did have a free br
Stayed 1 night in Dec 2025

10/10 Excellent

Camby

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room with plenty of space for 3 people.
Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Stayed 1 night in Jan 2026

10/10 Excellent

Schaunelle

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, smells amazing, clean and comfortable beds
Stayed 4 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

4/10 Poor

Linda, PEORIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This rating would be higher except for some check in and billing disputes. Accommodations, amenities, convenience, food, etc are all in the 4-5 star range. However, we arrived and had to wait at least 15 minutes for someone to show up at the desk. That individual acknowledged that we had a pre-paid Expedia reservation and then proceeded to make multiple errors and do-overs in a check in process that took much longer than it should have (at one point, our name seemed to have been assigned to another person's account/reservation). After the fact, we discovered we had been charged for the room directly by the hotel (on top of Expedia). When we reached out to dispute the duplicate charge, they denied ever receiving the Expedia reservation, claimed we booked directly on the date of check in, and refused the refund.They also denied any possibility that a mistake could have been made by them. This is a reminder to keep all your documentation and receipts. We are disputing the duplicate charge through our credit card company.
Stayed 1 night in Dec 2025

6/10 Okay

Kara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were big & clean, but I had reserved 2 queen beds & they gave us a king room & had no 2 beds available. Ran out of some breakfast items, such as fresh fruit & biscuits.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

8/10 Good

Deborah, Cumberland

Liked: Cleanliness, amenities, property conditions & facilities
convenient for me - right off the highway, very clean, and comfortable bed!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is virtually a brand new hotel, so it is very clean and looks cheerful and modern. Rooms are spacious with all needed “facilities”, baths esthetically pleasing. We particularly liked the staff, including the front desk and especially two chefs at breakfast who made custom order eggs!
Stayed 1 night in Dec 2025