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Quality Inn and Conference Center

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Richmond

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Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Coffee service
BBQ/picnic area
Lobby
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5501 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪2 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Hayes Arboretum
    ‪4 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard King Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Richmond

Quality Inn and Conference Center places you next to Old National Road Welcome Center and within 2 miles (3 km) of Richmond Mall. This 135-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym. Located centrally in Richmond, it's connected to the convention center and also close to Hayes Arboretum and Glenn Miller Park.

What's nearby

  • Old National Road Welcome Center - 2 min walk - 0.1 miles
  • Richmond Mall - 2 min drive - 1.4 miles
  • Hayes Arboretum - 4 min drive - 1.8 miles
  • Earlham College - 15 min drive - 5.5 miles
  • Miami University - 40 min drive - 31.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬6 min walk
  • Starbucks
  • ‪Culver's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • McDonald's

About this property

Quality Inn and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Richmond
At Quality Inn and Conference Center, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids stay free when using existing bedding
  • Cribs/infant beds are available for USD 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Are free cancellation options available at Quality Inn and Conference Center?

Quality Inn and Conference Center offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see close to Quality Inn and Conference Center?

This hotel is located in Richmond, close to Richmond Mall, Depot District, and Richmond Art Museum. You'll also find Hayes Arboretum and Glenn Miller Park within a short drive.

Is parking available on site at Quality Inn and Conference Center?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn and Conference Center feature a casino at the property?

No, Quality Inn and Conference Center doesn't have a casino.

Will I find an indoor pool at Quality Inn and Conference Center?

Yes, this hotel has an indoor pool.

Is Quality Inn and Conference Center a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and free Internet access as well as an indoor pool.

Are there hot tubs at Quality Inn and Conference Center?

No, this hotel doesn't have a spa tub.

Does Quality Inn and Conference Center have a restaurant with a breakfast menu?

Quality Inn and Conference Center offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn and Conference Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn and Conference Center for a fee of USD 25.00 per pet, per night.

Does Quality Inn and Conference Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Quality Inn and Conference Center?

No, at Quality Inn and Conference Center, there aren't any guestrooms that list a balcony.

Does Quality Inn and Conference Center have a wedding venue?

There are wedding services available at Quality Inn and Conference Center if that's in your vacation plans.

Quality Inn and Conference Center Reviews

Reviews

6.6
Rating 10 - Excellent. 255 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 213 out of 1001 reviews
Rating 4 - Poor. 145 out of 1001 reviews
Rating 2 - Terrible. 151 out of 1001 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
I got to the room and the heat was not on with an outside temperature of 23°. There also was no refrigerator in the room even though there was a space in the entertainment center. Lastly, I could not find a remote anywhere in the room for the TV. The staff was nice but the overall state of the motel was quite run down.
Stayed 1 night in Jan 2026

8/10 Good

Thereese

Liked: Amenities
Clean room and quiet stay for one night.
Stayed 1 night in Oct 2025

6/10 Okay

Hector

Stayed 1 night in Sep 2025

10/10 Excellent

Deion

Stayed 1 night in Sep 2025

6/10 Okay

Jennifer, Gwinn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room door was stuck, had to get hotel staff to open. There was white powder on chair and floor that wasn’t cleaned up.
Stayed 1 night in Sep 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is roach infested. Manager refused to give refund when we left the property without staying. Do not stay here!
Stayed 3 nights in Sep 2025

6/10 Okay

Kristin

Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Disliked: Staff & service, property conditions & facilities
You walk in and you’re hit with a strong smell of
Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Stayed 3 nights in Sep 2025

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants. Wonderful shower and nice amenities.
Stayed 1 night in Sep 2025

2/10 Terrible

tameka

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Carey

Liked: Staff & service
Curtainwas falling down in the roomoutside was dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley

Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Umaru

Liked: Cleanliness
It’s was good
Stayed 1 night in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Sep 2025

2/10 Terrible

Todd

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be shut the amount of black mold
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet and convenient and also it had a pool in it.I didn't like that pool wasn't heated inside
Stayed 3 nights in Aug 2025

10/10 Excellent

Praveen

Stayed 1 night in Aug 2025

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and staff was very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel, Palmer

Stayed 4 nights in Aug 2025

4/10 Poor

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Traveled with family
Disliked: Property conditions & facilities
Nice bedding. Relatively clean. Facilities need some attention. Had breakfast, stick with packaged or fruit. Coffee machine is terrible. Used in room coffee.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

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