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Quality Inn and Conference Center

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Richmond

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Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity
Coffee service
BBQ/picnic area
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

View in a map
5501 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪2 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Hayes Arboretum
    ‪4 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard King Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richmond

Quality Inn and Conference Center places you next to Old National Road Welcome Center and within 2 miles (3 km) of Richmond Mall. This 135-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym. Located centrally in Richmond, it's connected to the convention center and also close to Hayes Arboretum and Glenn Miller Park.

What's nearby

  • Old National Road Welcome Center - 2 min walk - 0.1 miles
  • Richmond Mall - 2 min drive - 1.4 miles
  • Hayes Arboretum - 4 min drive - 1.8 miles
  • Earlham College - 15 min drive - 5.5 miles
  • Miami University - 40 min drive - 31.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬15 min walk

About this property

Quality Inn and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Richmond
At Quality Inn and Conference Center, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids stay free when using existing bedding
  • Cribs/infant beds are available for USD 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Are free cancellation options available at Quality Inn and Conference Center?

Quality Inn and Conference Center offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see close to Quality Inn and Conference Center?

This hotel is located in Richmond, close to Richmond Mall, Richmond Art Museum, and Wayne County Fairgrounds. You'll also find Hayes Arboretum and Glenn Miller Park within a short drive.

Is parking available on site at Quality Inn and Conference Center?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn and Conference Center feature a casino at the property?

No, Quality Inn and Conference Center doesn't have a casino.

Will I find an indoor pool at Quality Inn and Conference Center?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Quality Inn and Conference Center?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and free Internet access as well as an indoor pool.

Are there hot tubs at Quality Inn and Conference Center?

No, there isn't a spa tub at this hotel.

Does Quality Inn and Conference Center have a restaurant with a breakfast menu?

Quality Inn and Conference Center offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn and Conference Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn and Conference Center for a fee of USD 25.00 per pet, per night.

Does Quality Inn and Conference Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Quality Inn and Conference Center?

No, at Quality Inn and Conference Center, there aren't any guestrooms that list a balcony.

Does Quality Inn and Conference Center have a wedding venue?

There are wedding services available at Quality Inn and Conference Center if that's in your vacation plans.

Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 258 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 216 out of 1005 reviews
Rating 4 - Poor. 146 out of 1005 reviews
Rating 2 - Terrible. 149 out of 1005 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Mitul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stunk like cigarettes. TV hardly worked, remote had no batteries. shower curtain stuck liek mold
Stayed 1 night in Aug 2025

2/10 Terrible

Summer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend at all, had to switch to 6 rooms and all of the above were dirty or had dirty bedding. There was cockroaches in 3 of the rooms that I stayed in and it was infested
Stayed 3 nights in Jul 2025

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where should I start, a cockroach in the bathroom, the air conditioning unit pumped out air that smelled like old used socks, the shower curtain smelled horrible, the pool had dead bugs in it and was never cleaned, and the wi-fi was almost non existent and I had to keep logging in every time my phone or laptop went to sleep. This hotel was cheap to stay at for a reason.
Stayed 3 nights in Aug 2025

6/10 Okay

Ann

My room was very nice…disappointed as there was a strong strong smell of cigar smoke. Parking lot was full of trash.
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Karen

Stayed 1 night in Aug 2025

2/10 Terrible

Shun

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hanger. No internet working. Bathroom fan not working. Curtains are not set properly. Bed sheets were upside down and dirty. Bathroom lights cracked. Toilet seat did not fit the actual toilet.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mac

Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a safe, clean place to stay

The lobby and hallways smelled of marijuana. The pool was broken. Crumbs all over our room, half eaten food in the room wastebaskets (not our food) and I was refused a refund. We stayed in that facility all of ten minutes.
Someone else’s food in our toom
Crumbs of food over surfaces
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Stayed 1 night in Jul 2025

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff that check me in was very courteous and quick. Hotel was nice, but you can tell it was a little older and hallways were a little dirty. Room was nice and the beds were super comfortable. Was a good stay.
Stayed 1 night in Jul 2025

4/10 Poor

Harry

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sink didn't close to wash up. Bathtub didn't close to take a bath.
Stayed 1 night in Jul 2025

2/10 Terrible

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Booked there because of pool and other amenities, but got there and nothing was open. Breakfast was a little less than desired. Rooms were good. Vending machines, none of them were working or stocked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gregg

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Lilly

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not what expected

I booked here a few weeks prior, when I arrived I asked about the pool as it was the main reason I booked this hotel. They said it was closed and wouldn’t be running until the next week, they also charged a $150 deposit for any damages such as linens, walls, etc. when I got to my room, there was some black marks on the top “decor sheet as the receptionist claimed” and when I asked for a new one she proceeded to say she didn’t have any. I wanted them aware as I will refuse to pay the $150 for damages that weren’t even done by me. Day time and night time receptionist weren’t pleasant to deal with. Then I was looking at the side of the one bed and it had brown marks on it. It isn’t a clean hotel and not very nice staff. Won’t be booking agai!
Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern comfort

Family reunion brought us north and we needed a place to stay over on the way home. This hotel was the best I’ve stayed in since the trip began. Hallways were a bit warm but the room was very cool and the beds very comfortable. The bathroom was very clean and modern looking.
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
property was nasty. shower had debis and crud in it. toilet ran for 5 mins after flushing it. room had an awful smell
Stayed 2 nights in Jun 2025

10/10 Excellent

Kamyron

Stayed 1 night in Jul 2025

4/10 Poor

Lucretia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast area was not pleasing. Did not have a decent variety of offerings. The orange juice was horrible. The room was fine, hallways very hot.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On 06/2025, I spent 2 nights at Sleep Inn, Indianapolis, IN. I got a spacious 1 bedroom. It was clean. I did NOT see any bugs so I felt very comfortable. The location appeared to be safe. The parking can get crowded but more parking spots on the side and back of hotel (no parking fee). Breakfast on both days had scrambled eggs, breakfast sausages, waffle maker and cereal. 24 hour staff and check out was very convenient. I had a pleasant stay.
Stayed 1 night in Apr 2025

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