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Best Western Classic Inn

2.5 out of 5.0

Recent guest reviews

We were pleased and impressed with the value and services of this motel. From our first encounter with the desk attendant, to the housekeeping service providers, to the attendant who maintained the breakfast bar - they were all super-friendly and efficient. We left there on first-name basis with several of the service providers. Very satisfied with our experiences there.

Clean, large, comfortable room, hot breakfast in comfortable breakfast area. Recommended.

The hotel is just off the Interstate making it a very convenient stop while we're on our trip home from NC. The hair dryer in the room did not work but everything else is fine. The facility is nice and clean and very pets friendly. Breakfast was surprisingly good.

Very clean. Excellent beds.Easy parking. Very nice lobby area, wonderful breakfast. Indoor pool was great! Well equipped fitness room and everthing worked.Excellent staff...all of them friendly and efficient. From maintenance to housekeeping and all shifts at the front desk.

It may have been because they were sold out on a busy weekend, but my room was noisy. Could hear doors banging in the halls until early morning hours, and traffic noise could be heard from the parking lot. The bed was comfortable and the shower appeared clean. The room had a musty odor when I arrived, possibly because the air conditioner was turned off and the room was very warm. I didn't notice the odor after the room cooled

Well kept hotel that served it's purpose. The room was clean and spacious.

I give the hotel staff a 5 because they deserved it. But the hotel is a classic and the walls are thin. I had a hard time getting sleep because of the noise.

Hotel was ok for the area. Room looked like it was a little worn- needs some updating.

This was a nice comfortable stop for my kids and I. The staff was great and helpful.

We stayed one night enroute home and found this a very good hotel. We did have one problem in that some guests - at least 5 - or employees were smoking right below our room causing our room to smell strongly of smoke for hours. Also, the heat went on and off so often that we turned it off for the night. Clean room, good shower, comfortable bed and better-than-expected breakfast. Would stay again.

Clean and comfortable rooms. Hot showers. And only 50 bucks! The staff was friendly and the breakfast area was well stocked. Great location. Several restarants, shopping and movie theater all within a mile.

Visited family over Thanksgiving. Stayed at Best Western. We were very happy with our room. One of the most roomy single king we've been in. Very clean and nice breakfast. Close to many places to eat and shop.

We had a very nice stay at the hotel. Clean and comfortable. Also was quiet and relaxing.

The hotel was in a great location from the interstate. Had a terrific breakfast each morning and the staff was very friendly. If I had one gripe out would have been the tub. I nearly broke my neck slipping trying to get in. The curve was to steep for my big foot. Luckily they had an oh $%!t handle and I saw it before plunging into darkness. Just be careful getting in, and you should have no issues.

We quickly made a reservation when it started snowing and it was an excellent choice. My wife did notice some dog hair on the couch, but everything else was in excellent shape. The staff was especially helpful and friendly.

Room was clean and well furnished. Staff was very helpful and friendly. Good breakfast assortment.

Well maintained building. They have an excellent breakfast. Good overall except for the train.

Front desk staff was nice, but the beds were super uncomfortable - you sunk right into the springs.

We came to Richmond last minute for the night, and our experience was great! Room was clean, staff went over the top to make sure we had everything we needed. Quick check in and out as well. We will definitely stay there again when we come back!

Just an overall excellant value for the money. Stayed over a holiday and the service was great.

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Classic Inn

Everyone (7) Couples (15) Business (2) Family (9) Other (2) Friends (1)
5

pleased with all aspects of our stay

Everyone

We were pleased and impressed with the value and services of this motel. From our first encounter with the desk attendant, to the housekeeping service providers, to the attendant who maintained the breakfast bar - they were all super-friendly and efficient. We left there on first-name basis with several of the service providers. Very satisfied with our experiences there.

By , from Lexington KY on Oct 11, 2016

5

comfortable and roomy

Everyone

Clean, large, comfortable room, hot breakfast in comfortable breakfast area. Recommended.

By , from Alberta Canada on Sep 9, 2016

4

clean hotel, good brkfast, close to interstate hwy

Everyone

The hotel is just off the Interstate making it a very convenient stop while we're on our trip home from NC. The hair dryer in the room did not work but everything else is fine. The facility is nice and clean and very pets friendly. Breakfast was surprisingly good.

By , from Chicago on Aug 24, 2016

5

clean, comfortable beds, great breakfast, quiet.

Everyone

Very clean. Excellent beds.Easy parking. Very nice lobby area, wonderful breakfast. Indoor pool was great! Well equipped fitness room and everthing worked.Excellent staff...all of them friendly and efficient. From maintenance to housekeeping and all shifts at the front desk.

By , from Hawaii on Jul 20, 2016

4

nice hotel but a bit noisey

Everyone

It may have been because they were sold out on a busy weekend, but my room was noisy. Could hear doors banging in the halls until early morning hours, and traffic noise could be heard from the parking lot. The bed was comfortable and the shower appeared clean. The room had a musty odor when I arrived, possibly because the air conditioner was turned off and the room was very warm. I didn't notice the odor after the room cooled

By , from Huntingdon, PA on Jun 27, 2016

4

one night trip

Everyone

Well kept hotel that served it's purpose. The room was clean and spacious.

By on May 10, 2016

2

"classic" like in old car.

Everyone

I give the hotel staff a 5 because they deserved it. But the hotel is a classic and the walls are thin. I had a hard time getting sleep because of the noise.

By , from Oshkosh WI on Feb 14, 2016

2

ok

Singles

Hotel was ok for the area. Room looked like it was a little worn- needs some updating.

By on Mar 9, 2015

4

great stop over

Families

This was a nice comfortable stop for my kids and I. The staff was great and helpful.

By on Feb 4, 2015

4

good overnight stay

Couples

We stayed one night enroute home and found this a very good hotel. We did have one problem in that some guests - at least 5 - or employees were smoking right below our room causing our room to smell strongly of smoke for hours. Also, the heat went on and off so often that we turned it off for the night. Clean room, good shower, comfortable bed and better-than-expected breakfast. Would stay again.

By on Feb 3, 2015