Skip to main content
Beginning of main content

Recent guest reviews

Close to highway and where we were going and had a lot of eating options nearby. Breakfast was a little bit of a letdown with only steamed biscuits and gravy and waffles as the only hot options. They also had fruit, yogurt, cereal and some bagels but nothing really stood out. Room was clean and was well maintained. Looked like they were a little light on staff but probably due to the ongoing COVID pandemic.

nice bed

Good help good room. Would stay here again. Easy on and off the freeway

Everything was AWESOME from the staff to the room and breakfast. Highly recommended.

From the moment Nicole checked me in to the hotel through check-out 4 days later, I was made to feel like an honored guest. I was in Richmond on a research trip and each evening when I returned she asked me to share details of my day. Quite a lovely feeling when you're far away from home.

We had a nice stay. The only bad thing was that the tub plug was bent so you could not take a bath. My husband was suffering from severe sciatica and wanted to soak but he couldn’t. We were too tired to change rooms.

The only negative was the train that runs near the hotel...However we realized we didn't even notice it after the first time it went by.

A train does go by but we didn't even notice it. Otherwise everything was great.

The staff was very helpful and friendly, the facilities was very clean, rooms were very clean and comfortable I would recommend this motel to anyone. The breakfast was very good and plentiful

It was just average The hotel needs an update. I dont want to leave more but this annoying feature is not allowing me to continue so I am writing this nonsense

This hotel was recently branded Best Western, but it does not reflect the quality and cleanliness of the brand. The non-smoking room smelled of stale cigarette smoke, the sheets were stained with wine or lipstick. The bedspread had some liquid sprayed or poured on them. When I asked the manager for a new room, he said none were available and offered to spray the room with Fabreze. They also failed to supply tissues. In addition to being poorly cleaned, this hotel was among the noisiest we have ever stayed at. Situated next to a very active railroad track with traffic sometimes twice per hour, I expected more noise control to have been added to this building. You could also hear other guests’ doors slamming throughout the night. On the positive side, the clean bed (there were two queen beds) was comfortable and temperature control worked well. The breakfast buffet was comprehensive and even included made to order omelettes.

We had 3 pets with us and had come up to escape hurricane irma. Hotel was very nice and in a great location!

One night stay while passing through. A good place to sleep.

We were pleased and impressed with the value and services of this motel. From our first encounter with the desk attendant, to the housekeeping service providers, to the attendant who maintained the breakfast bar - they were all super-friendly and efficient. We left there on first-name basis with several of the service providers. Very satisfied with our experiences there.

Clean, large, comfortable room, hot breakfast in comfortable breakfast area. Recommended.

The hotel is just off the Interstate making it a very convenient stop while we're on our trip home from NC. The hair dryer in the room did not work but everything else is fine. The facility is nice and clean and very pets friendly. Breakfast was surprisingly good.

Very clean. Excellent beds.Easy parking. Very nice lobby area, wonderful breakfast. Indoor pool was great! Well equipped fitness room and everthing worked.Excellent staff...all of them friendly and efficient. From maintenance to housekeeping and all shifts at the front desk.

It may have been because they were sold out on a busy weekend, but my room was noisy. Could hear doors banging in the halls until early morning hours, and traffic noise could be heard from the parking lot. The bed was comfortable and the shower appeared clean. The room had a musty odor when I arrived, possibly because the air conditioner was turned off and the room was very warm. I didn't notice the odor after the room cooled

W Eaton Pike Richmond IN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.7 mi (4.4 km) from Glenn Miller Park, Best Western Classic Inn is within a 5-minute drive of Richmond Mall. This 69-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

All 69 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Free newspapers, hair dryers, and safes are other standard amenities.


Property features

Best Western Classic Inn features an indoor pool, a children's pool, and a fitness center. There's free parking, and an airport shuttle (available 24 hours) for USD 90.00 per vehicle one way. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Classic Inn

Everyone (18) Business (2) Couples (16) Family (13) Friends (1) Other (2)
4
Family

Close to highway and where we were going and had a lot of eating options nearby. Breakfast was a little bit of a letdown with only steamed biscuits and gravy and waffles as the only hot options. They also had fruit, yogurt, cereal and some bagels but nothing really stood out. Room was clean and was well maintained. Looked like they were a little light on staff but probably due to the ongoing COVID pandemic.

By on May 29, 2021

Review comment responded on Jun 6, 2021

I'm sorry to see that you did not enjoy our enhanced breakfast. Covid has really changed what is available and what is not at this time. . I do hope that we can welcome you back once things are normal and provide you a wonderful experience.

5
Partner Couples

nice bed

By on May 6, 2021

Review comment responded on May 22, 2021

Thanks for staying with us. We appreciate your feedback

5
Family

Good help good room. Would stay here again. Easy on and off the freeway

By on Aug 13, 2020

Review comment responded on Aug 29, 2020

Thanks for staying with us. We appreciate your feedback.

5
Family Family

Everything was AWESOME from the staff to the room and breakfast. Highly recommended.

By on May 20, 2019

Review comment responded on May 21, 2019

Thanks for staying with us. We appreciate your feedback. Hope to see you again.

5
Everyone

By on Mar 20, 2019

Review comment responded on Apr 1, 2019

Thank you for staying with us and we appreciate your feedback.

4
Everyone

By on Sep 17, 2018

Review comment responded on Sep 20, 2018

Thanks for staying with us. Glad to know you enjoyed your stay.

5

clean, quiet, and friendly hotel

Everyone

From the moment Nicole checked me in to the hotel through check-out 4 days later, I was made to feel like an honored guest. I was in Richmond on a research trip and each evening when I returned she asked me to share details of my day. Quite a lovely feeling when you're far away from home.

By , from Edmonds WA on Sep 4, 2018

Review comment responded on Sep 11, 2018

Thanks for staying with us. We appreciate your feedback!

4
Everyone

We had a nice stay. The only bad thing was that the tub plug was bent so you could not take a bath. My husband was suffering from severe sciatica and wanted to soak but he couldn’t. We were too tired to change rooms.

By , from independence mo on Aug 15, 2018

Review comment responded on Sep 11, 2018

Thanks for staying with us. We appreciate your feedback!

4

great hotel for the special price!

Everyone

The only negative was the train that runs near the hotel...However we realized we didn't even notice it after the first time it went by.

By , from St. Louis on Jan 8, 2018

4

great price. nice condition. convenient.

Everyone

A train does go by but we didn't even notice it. Otherwise everything was great.

By , from MO on Jan 3, 2018

url importing http://www.orbitz.com/Richmond-Hotels-Best-Western-Classic-Inn.h251530-p2.Hotel-Reviews
There was an error importing /Richmond-Hotels-Best-Western-Classic-Inn.h251530-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Richmond-Hotels-Best-Western-Classic-Inn.h251530-p2.Hotel-Reviews