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Best Western Classic Inn

2.5 out of 5.0

Recent guest reviews

The only negative was the train that runs near the hotel...However we realized we didn't even notice it after the first time it went by.

A train does go by but we didn't even notice it. Otherwise everything was great.

The staff was very helpful and friendly, the facilities was very clean, rooms were very clean and comfortable I would recommend this motel to anyone. The breakfast was very good and plentiful

It was just average The hotel needs an update. I dont want to leave more but this annoying feature is not allowing me to continue so I am writing this nonsense

This hotel was recently branded Best Western, but it does not reflect the quality and cleanliness of the brand. The non-smoking room smelled of stale cigarette smoke, the sheets were stained with wine or lipstick. The bedspread had some liquid sprayed or poured on them. When I asked the manager for a new room, he said none were available and offered to spray the room with Fabreze. They also failed to supply tissues. In addition to being poorly cleaned, this hotel was among the noisiest we have ever stayed at. Situated next to a very active railroad track with traffic sometimes twice per hour, I expected more noise control to have been added to this building. You could also hear other guests’ doors slamming throughout the night. On the positive side, the clean bed (there were two queen beds) was comfortable and temperature control worked well. The breakfast buffet was comprehensive and even included made to order omelettes.

We had 3 pets with us and had come up to escape hurricane irma. Hotel was very nice and in a great location!

One night stay while passing through. A good place to sleep.

We were pleased and impressed with the value and services of this motel. From our first encounter with the desk attendant, to the housekeeping service providers, to the attendant who maintained the breakfast bar - they were all super-friendly and efficient. We left there on first-name basis with several of the service providers. Very satisfied with our experiences there.

Clean, large, comfortable room, hot breakfast in comfortable breakfast area. Recommended.

The hotel is just off the Interstate making it a very convenient stop while we're on our trip home from NC. The hair dryer in the room did not work but everything else is fine. The facility is nice and clean and very pets friendly. Breakfast was surprisingly good.

Very clean. Excellent beds.Easy parking. Very nice lobby area, wonderful breakfast. Indoor pool was great! Well equipped fitness room and everthing worked.Excellent staff...all of them friendly and efficient. From maintenance to housekeeping and all shifts at the front desk.

It may have been because they were sold out on a busy weekend, but my room was noisy. Could hear doors banging in the halls until early morning hours, and traffic noise could be heard from the parking lot. The bed was comfortable and the shower appeared clean. The room had a musty odor when I arrived, possibly because the air conditioner was turned off and the room was very warm. I didn't notice the odor after the room cooled

Well kept hotel that served it's purpose. The room was clean and spacious.

I give the hotel staff a 5 because they deserved it. But the hotel is a classic and the walls are thin. I had a hard time getting sleep because of the noise.

Hotel was ok for the area. Room looked like it was a little worn- needs some updating.

This was a nice comfortable stop for my kids and I. The staff was great and helpful.

We stayed one night enroute home and found this a very good hotel. We did have one problem in that some guests - at least 5 - or employees were smoking right below our room causing our room to smell strongly of smoke for hours. Also, the heat went on and off so often that we turned it off for the night. Clean room, good shower, comfortable bed and better-than-expected breakfast. Would stay again.

Clean and comfortable rooms. Hot showers. And only 50 bucks! The staff was friendly and the breakfast area was well stocked. Great location. Several restarants, shopping and movie theater all within a mile.

Visited family over Thanksgiving. Stayed at Best Western. We were very happy with our room. One of the most roomy single king we've been in. Very clean and nice breakfast. Close to many places to eat and shop.

We had a very nice stay at the hotel. Clean and comfortable. Also was quiet and relaxing.

533 W Eaton Pike Richmond IN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.5 mi (4.1 km) from Glenn Miller Park, Best Western Classic Inn is within a 15-minute drive of Indiana Football Hall of Fame. This 69-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Veterans Memorial Park and Earlham College are also within a 15-minute drive.


Dining

Free buffet breakfast is included with your stay and awaits you each morning.


Rooms

All 69 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Free newspapers, hair dryers, and ironing boards are also standard.


Property features

Best Western Classic Inn features an indoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 90.00 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Guest reviews for Best Western Classic Inn

Everyone (14) Couples (15) Business (2) Family (9) Other (2) Friends (1)
4

great hotel for the special price!

Everyone

The only negative was the train that runs near the hotel...However we realized we didn't even notice it after the first time it went by.

By , from St. Louis on Jan 8, 2018

4

great price. nice condition. convenient.

Everyone

A train does go by but we didn't even notice it. Otherwise everything was great.

By , from MO on Jan 3, 2018

5

great stay

Everyone

The staff was very helpful and friendly, the facilities was very clean, rooms were very clean and comfortable I would recommend this motel to anyone. The breakfast was very good and plentiful

By , from cleveland tn on Nov 6, 2017

Review comment responded on Nov 20, 2017

We are glad that you liked our breakfast service. We strive to provide excellent service to every guest every time. We appreciate your feedback and hope to see you again.

3
Everyone

It was just average The hotel needs an update. I dont want to leave more but this annoying feature is not allowing me to continue so I am writing this nonsense

By on Oct 23, 2017

Review comment responded on Oct 25, 2017

We appreciate your feedback and we are starting renovations this month. We hope you will provide us with another opportunity to serve you better.

1

if your only priority is access to the freeway

Everyone

This hotel was recently branded Best Western, but it does not reflect the quality and cleanliness of the brand. The non-smoking room smelled of stale cigarette smoke, the sheets were stained with wine or lipstick. The bedspread had some liquid sprayed or poured on them. When I asked the manager for a new room, he said none were available and offered to spray the room with Fabreze. They also failed to supply tissues. In addition to being poorly cleaned, this hotel was among the noisiest we have ever stayed at. Situated next to a very active railroad track with traffic sometimes twice per hour, I expected more noise control to have been added to this building. You could also hear other guests’ doors slamming throughout the night. On the positive side, the clean bed (there were two queen beds) was comfortable and temperature control worked well. The breakfast buffet was comprehensive and even included made to order omelettes.

By , from Minneapolis, Mn on Oct 22, 2017

Review comment responded on Oct 25, 2017

I apologize for the odor in the room. Housekeeping department is informed of the your feedback and they will look into the problem. We are glad you enjoyed our breakfast service. Hope you will provide us with another opportunity to serve you better.

4
Everyone

We had 3 pets with us and had come up to escape hurricane irma. Hotel was very nice and in a great location!

By on Sep 15, 2017

Review comment responded on Oct 25, 2017

we are glad that you enjoyed your stay with us. we hope to see you again. We appreciate your feedback

4
Everyone

One night stay while passing through. A good place to sleep.

By , from chicago on Sep 9, 2017

Review comment responded on Sep 18, 2017

We appreciate your feedback and we are glad that you had comfortable stay at our hotel.

5

pleased with all aspects of our stay

Everyone

We were pleased and impressed with the value and services of this motel. From our first encounter with the desk attendant, to the housekeeping service providers, to the attendant who maintained the breakfast bar - they were all super-friendly and efficient. We left there on first-name basis with several of the service providers. Very satisfied with our experiences there.

By , from Lexington KY on Oct 11, 2016

5

comfortable and roomy

Everyone

Clean, large, comfortable room, hot breakfast in comfortable breakfast area. Recommended.

By , from Alberta Canada on Sep 9, 2016

4

clean hotel, good brkfast, close to interstate hwy

Everyone

The hotel is just off the Interstate making it a very convenient stop while we're on our trip home from NC. The hair dryer in the room did not work but everything else is fine. The facility is nice and clean and very pets friendly. Breakfast was surprisingly good.

By , from Chicago on Aug 24, 2016