The management was rude and did not care about their guests stay by any means. The building is probably going to collapse any time. On the second day of my stay i noticed the wall separating from the ceiling and they refused to switch rooms or refund my money. Then took $20 of my cash deposit (they also made me put a cash deposit down and refused to hold funds from my card) because i complained about the room disconnecting. Will never stay there again and hope noone else makes the mistake i did.
Richmond Inn & Suites is a short stroll from Glenn Miller Park and Richmond Mall. This 44-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
The 44 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards are also included.
Richmond Inn & Suites offers free WiFi in public areas and coffee in a common area. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests.
The management was rude and did not care about their guests stay by any means. The building is probably going to collapse any time. On the second day of my stay i noticed the wall separating from the ceiling and they refused to switch rooms or refund my money. Then took $20 of my cash deposit (they also made me put a cash deposit down and refused to hold funds from my card) because i complained about the room disconnecting. Will never stay there again and hope noone else makes the mistake i did.
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN