Called an Inn and Suites is a misnomer. No free breakfast. Ice machine not working
The management was rude and did not care about their guests stay by any means. The building is probably going to collapse any time. On the second day of my stay i noticed the wall separating from the ceiling and they refused to switch rooms or refund my money. Then took $20 of my cash deposit (they also made me put a cash deposit down and refused to hold funds from my card) because i complained about the room disconnecting. Will never stay there again and hope noone else makes the mistake i did.
Richmond Inn & Suites is a short stroll from Glenn Miller Park and Richmond Mall. This 44-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and flat-screen TVs.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and ironing boards are also standard.
Richmond Inn & Suites offers free WiFi in public areas and coffee in a common area. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests.
Called an Inn and Suites is a misnomer. No free breakfast. Ice machine not working
The management was rude and did not care about their guests stay by any means. The building is probably going to collapse any time. On the second day of my stay i noticed the wall separating from the ceiling and they refused to switch rooms or refund my money. Then took $20 of my cash deposit (they also made me put a cash deposit down and refused to hold funds from my card) because i complained about the room disconnecting. Will never stay there again and hope noone else makes the mistake i did.
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.