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Premier Hotel The Richards

4.0 star property

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Photo gallery for Premier Hotel The Richards

Reception
Garden view
Daily buffet breakfast for a fee
Terrace/patio
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
3 Hibberd Drive, Meerensee Richards Bay, Richards Bay, KwaZulu-Natal, 3901
  • Place, Richards Bay Park
    ‪4 min drive‬
  • Place, Alkandstrand Beach
    ‪6 min drive‬
  • Place, Enseleni Nature Reserve
    ‪19 min drive‬
  • Airport, Richards Bay (RCB)
    ‪15 min drive‬

Room options

View all photos for Executive Room, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a wardrobe, and a framed artwork on the wall.

Executive Room, Non Smoking

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, bedside lamps, a desk with a chair, a painting on the wall, and a chandelier.

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Interior

Suite, 1 King Bed

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Richards Bay

Located within a mile (2 km) of Richards Bay Park, Premier Hotel The Richards is within 2 miles (3 km) of Alkandstrand Beach. This 4-star hotel welcomes guests with 135 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Richards Bay Park - 4 min drive - 1.4 miles
  • Alkandstrand Beach - 6 min drive - 1.9 miles
  • Boardwalk Mall - 10 min drive - 5.7 miles
  • Aquadene Public Library - 15 min drive - 9.0 miles
  • Enseleni Nature Reserve - 19 min drive - 11.7 miles

Getting around

  • Richards Bay (RCB) - 18 min drive

Restaurants

  • ‪Wimpy - ‬3 min drive
  • ‪The Outpost Restaurant - ‬14 min drive
  • ‪KFC - ‬9 min drive
  • ‪KFC - ‬8 min drive
  • ‪Jacob - ‬3 min drive

About this property

Premier Hotel The Richards

Guests staying at Premier Hotel The Richards enjoy access to a full-service spa, a gym, and free WiFi in public areas. There's free parking, as well as an airport shuttle for a fee (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include conference space, a business center, and free newspapers.
TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.

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  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 114 reviews
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Jul 4 - Jul 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: ZAR 245 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3,918 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 8:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 7 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 245 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 8:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Richards
Protea Richards
Premier Hotel Richards
Premier Richards
Premier The Richards Richards
Premier Hotel The Richards Hotel
Premier Hotel The Richards Richards Bay
Premier Hotel The Richards Hotel Richards Bay

Frequently asked questions

Is free cancellation available at Premier Hotel The Richards?

Premier Hotel The Richards offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Premier Hotel The Richards?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Premier Hotel The Richards on Jun 30, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Premier Hotel The Richards?

This hotel is located in Richards Bay within a short 19-minute walk of Richards Bay Park. You'll also find Richards Bay Library and Boardwalk Mall within a short drive.

Is parking available on site at Premier Hotel The Richards?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Premier Hotel The Richards?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages and couples treatments.

Does Premier Hotel The Richards feature a casino?

No, Premier Hotel The Richards doesn't have a casino.

Will I find an indoor pool at Premier Hotel The Richards?

No, there is no indoor pool at this hotel.

Is Premier Hotel The Richards a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Does Premier Hotel The Richards have a hot tub?

No, there isn't a spa tub at this hotel.

Does Premier Hotel The Richards have a restaurant with a breakfast menu?

Yes, Premier Hotel The Richards serves buffet breakfast each morning for a surcharge from its restaurant.

Will Premier Hotel The Richards allow pets to stay free of charge?

No, pets aren't allowed at Premier Hotel The Richards though service animals are welcome.

Does Premier Hotel The Richards have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Premier Hotel The Richards?

The closest major airport to Premier Hotel The Richards is Richards Bay (RCB), which is 6.8 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Premier Hotel The Richards?

No, there aren't any guestrooms with balconies at Premier Hotel The Richards.

Does Premier Hotel The Richards have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Premier Hotel The Richards.

Premier Hotel The Richards Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 86 reviews
Rating 8 - Good. 28 out of 86 reviews
Rating 6 - Okay. 16 out of 86 reviews
Rating 4 - Poor. 9 out of 86 reviews
Rating 2 - Terrible. 7 out of 86 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Pragasen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Spa facilities

Excellent Spa facilities, especially the happy hour rates.
Verified

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Protea Tambo Airpott Hotel- Great!

Second stay in this property in two months and enjoyed it even more the second time because the weather was better and we could sit outside at the pool!
Verified

8/10 Good

Enett

Liked: Cleanliness, staff & service, room comfort

Happy Traveller

Stay here for business often. Economic hotel.
Verified

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay:Premier hotel

What an amazing experience! Great hotel, friendly staff and wonderful rooms.Definitely visiting again next year.
Stayed 8 nights in Dec 2017
Verified

8/10 Good

agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

night in Richards Bay

Spent the night here on our way to Tembe Elephant Park.
Verified

8/10 Good

Joerg

Liked: Cleanliness, staff & service
Disliked: Room comfort

Friendly and helpful staff

Excellent stay with friendly staff. Pool is small but next to the harbour and beach not really necessary.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definetly recommend to another person

It was my first time at this hotel really loved it...
Verified

6/10 Okay

Geoffrey

Liked: Cleanliness

Richards Hotel.

The food is consistently the best in town. Every day your electronic room key gets re-set, so must be reprogrammed.
Verified

10/10 Excellent

Excellent service

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

great
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Zandile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fabulous...we enjoyed our stay there your rooms are so wow...spotless clean...only one thing that was missing n that thing is the bar fridge... otherwise your place roooocks...!!! We want to visit again....your staff as well is so nice and friendly...keep it up...!!!!!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and help full other guests was very inconsiderate. A lot of noise early morning and at night
Verified

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save money enjoy comfort

It's one of the peacefully situated very neat and clean and comfortable. Though I live only 20km away from hotel still I book and enjoy. It's very presentable. Just needs some halaal food for Muslim people so it can be more famous to even dine there. One suggestion to the owner try to build a massive comfortable swimming pool with all luxury around the pool.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Andries

Liked: Cleanliness
Disliked: Staff & service
Restaurant service was very average and food was not worth eating.
Verified

4/10 Poor

Monique

Disliked: Cleanliness, staff & service, room comfort
Definately not a 4 start hotel !!!!!!!!!
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel if you are in Richards Bay with a reason

It seems that the only people who go to Richards Bay are on business, or are there to visit relatives. Not much of a tourist attraction! We were there to visit family-related locations. The hotel is far away from anything, which is OK if you have a car - which is the only way to get there! We were pleased with the hotel, which is easy to find, and were given a room overlooking the indoor courtyard. Very nice. Good food in the restaurant - which is very helpful, because there is nothing else around the hotel without going into the civic centre. The latter largely boasts fast food outlets.
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Sideshwar

Liked: Cleanliness, staff & service, property conditions & facilities

Twin beds

We booked a 2 twin-bedded rooms but were given 2 rooms with double beds instead. This was not good, but 1 room was bedding was subsequently changed, and the twin beds emerged. Rooms were clean overall, although the sink in one room was not very clear, and water emptied slowly.
Stayed 2 nights in Mar 2023
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Worse hotel I have been too

Managers very friendly and kind. Waiters are dreadful, they never come and take Your order, you have to stand up nd get it yourself. Even if the order is made. They would take 10minutes just to serve drinks. Not good at all.
Verified

2/10 Terrible

Mthembeni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No value for money

It was a great disappointment for the four star, it's so like the two star
Verified

6/10 Okay

PIERRE

Liked: Cleanliness
Disliked: Staff & service, room comfort

TERRIBLE PILLOWS.... RECEPTION USELESS...

OVERALL IT WAS OKAY... THE RECEPTION COULD NOT FIND OUR RESERVATION AND REPLIED TO US AND SAID " PHONE HOTELS.COM AND SORT IT OUT WITH THEM " AFTER I WENT OFF AT HER SHE MADE A PLAN TO PHONE (WITH OUR CELLPHONE) TO FIND THE DETAILS... I REALLY FELT THAT IT WAS NOT 4 STAR TREATMENT WE RECIEVED AT ALL...
Verified

4/10 Poor

dbcme

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Quite basic - not much more

It's just the hotel, with nothing else around the property. Standard Protea room amenities. Wi-Fi was down (for two weeks!) and check-in staff did not advise of this, making it a frustrating experience in-room trying to troubleshoot my hardware. Could hear occupants from next room wake up (alarm clock) and shower, though the bed and bedding in my room was comfortable. TV had a chronic hum-like noise on each of the channels which made it slightly difficult to hear. One of the few Protea's that offers a fitness center, so that was one of the few pluses on this trip. Overall, just an OK stay. Consider other hotels alongside this to ensure you get one that meets your needs.
Verified

2/10 Terrible

Maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disaster stay. VERY NOISY!

My young daughter and I travelled alone and shared a room. I will not recommend this hotel to anyone and definately not go back there. VERY noisy, guests party in their rooms from 11pm to 4am, non-stop. Bedroom doors are left open with loud music and guests shouting. Some guests even cooked food in their room, bringing their own slowcookers, causing power failures in other rooms!! The building is not very soundproof and any noise in the hall can be heard in your bedroom. We stayed for 4 nights and I had not much sleep during that whole time. No manager was on duty Saturday, could not take the matter up with anyone.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

DSP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Staff. Exceptional Comfort. Great Locati

I have only in the last year of so discovered the Premier Hotel chain and I have had each and every time an exceptional experience. I travel a great deal with my work and I have a found a few hotels around the world that I look forward to staying at and this hotel chain is one of them. I arrived on the 12 May in the evening and was provided with a room that was a pleasure to return to each day. It was tastefully decorated wth a bathtub, shower, basic, etc with plenty of towels and other bathroom comforts. My room had a large size bed with pillows and more pillows. I had a fridge and a well stocked coffee and cookie station. My room overlooked a beautiful lush garden and my internet was strong and fast.... That evening i enjoyed a buffet dinner that had a large selection of food dishes for me (I am a vegetarian) and the staff were highly attentive to my dining needs. In the morning I was pleasantly surprised with another large selection of breakfast options and during my meal the General Manager ( a real gentleman) came and introduced himself to me and was genuinely interested in my experience at the hotel.... Unfortunately for me, I had left my lights on and my car would not start.... I went to see the general manager about the situation and he said "no problem' we are here to help... Now I have never been in a hotel where a GM rolls up his sleeves and pushes a car for a guest but I can assure you that this is the kind of man that the GM is....Although we could not get the ca
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Will not be staying here again

We stayed here for 5 nights and definitely not worth the money paid. Had various issues from day 1 eg. fridge was not working when we arrived, someone came and had a look at it and said that it was okay, to cut a long story short, we eventually got a new fridge on day three after our stuff got spoiled. Secondly the safe was not working, we called two times and each time someone came to reset the safe, it was only on the third call did they realize that the batterries needed to be changed. Then our room card did not work two days in a row before we had to go to reception and tell them to encode it for our entire stay. We also ordered room service one of the evenings and some of the items orderd were not available even though it was listed so we ended up with our second choices. Fair enough, things happen but most of these could have be avoided and worst of all, not once did someone apologize for anything! Definitely not 4* service. I must say that the room was comfortable, although it would have been better if there was a double bed instead of two single beds pushed together. We booked the superior room which was okay but cannot be compared to other similar priced hotels. To top everything off, the gym and pool was out of order. Lets hope that no one else has the same experience.
Verified

2/10 Terrible

Le Roux

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Property was not clean. Stains/Marks on the floors in the foyer and in the room. Very noisy. No facilities/services available after 9pm, including no food/beverage. Very old and tired furniture. Staff seemed inconvenienced during check-in.
Stayed 2 nights in Mar 2022
Verified

6/10 Okay

Charl

Average hotel at best breakfast was disappointing for the money but great wifi though
Stayed 1 night in Sep 2021