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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

We got the king + sofa bed room top floor. There's sml kitchen, nice surprise. Room was great. Breakfast was plentiful. Will recommend this to friends!!

The bed, and the chair for that matter, felt as if there were made of plywood covered with a THIN layer of foam. Not good after a long day driving. Overall rather dark and dank. Breakfast was average. Good coffee though. Would not stay there again.

Everything about this place was actually fine except for it was very noisy people coming and going all night long all hours of the night and it must be the building construction type you can hear footsteps from people 5 rooms down you can hear every door in the building open and close you can hear the people talking laughing giggling fighting coming in coming out all night long

Clean room, Comfortable beds and great staff. My wife and I enjoyed our weekend stay. It was nice not being in a smoke filled casino.

2 week stay - looking for inexpensive stay. We were PLEASANTLY SURPRISED BY THE CLEANLINESS, SERVICE AND ROOM IN GENERAL.

Easy on off to freeway, close to all surrounding areas of interest

no parking, hotel is run down, no locking doors in hallway on first floor, in a shady neighborhood. Staff was nice. Breakfast not bad.

Had strong odor, maybe due to pets and age of hotel.

comfortable bed and hot breakfast...HOWEVER, problems experienced during our four day stay: 1. electrical outlet had to be replaced so we could have a light by the bed 2. batteries had to be replaced in TV remote 3. returned at 4:00 p.m. to find that our room was still not made up. 4. Fitness room - recumbent bike inoperable - no cord, no cups for water, no towels or sanitizing towels 5. hallways were very grungy....moldings not present in places and walls needed painting. 6. the telephone never worked. We were told they had been having problems

Pulled into the hotel in 106* heat and was informed that the water would be off the next day from 8am to 5pm. We were refered to the hotel next door only to find their elevator was out of order. My wife could not do the stairs due to recent knee surgery so we had to look for a last minute hotel which we found. I returned to the desk informing them we would not be staying and they wanted to charge a fee for cancelling 10 minutes later. Manager canceled transaction and we were on our way.

Marginal room compared to other Quality Inns. Mice infested, and per the staff a long time issue, complimentary breakfast is edible if you don't wear your glasses and slightly burn your tongue before hand. Pool was closed and the hot tub was open but run down. Located in an industrial neighborhood. Went to call down for towels as there are 2 per room for 4 people but the phones didn't work so we had to go down to the lobby to ask for them. Drapes didn't close. Will not stay again and will question the Quality Inn brand.

The rooms have an odd odor and since pets are aloud to stay you will hear them barking all night. I will say that they staff is great, the two women who helped me at the front desk were super helpful and very nice. I can't stress enough how gross this building is but again, the staff is top notch.

Needed a hotel close to the airport. Quality Inn delivered a comfortable clean room at a great price. Modern furnishings, in-room fridge, microwave and coffee maker, very comfortable bed and soft sheets, close to the airport with little jet noise and a great free breakfast!

Only booked here because other choices were sold out. Not really set up for business travel. The shuttle runs only 6am - 11pm, and so I was forced to use a taxi both ways. Room was OK if you can live with a stained carpet and smell of cleaning products. Good mattress. Good internet. Good shower, thin towels. Breakfast was marginal. No restaurants within walking distance. Nice people on the staff, and good value for the budget, but too many compromises to be a good choice for business travel.

Lexington has scaled back - they no longer offer a 0500 airport shuttle and are now charging for park and fly when it was previously free.

The Lexington looked like a nice hotel to stay at for the night. When we arrived, we were told we would have to stay at the "sister" hotel, the Baymont, next door. The Baymont reeked of cigarette smoke and was very dirty. We definitely won't book at this hotel again.

Great value, it was clean, staff was friendly, very spacious. Only complaint was in first entering the room it smelled stale.

In a kind of back neighborhood. Parking is sometimes a struggle. But great beds and pillows, and comes with fridge and microwave. Staff is nice. Breakfast is yummy.

Not where I'd stay again. Room better than average but location and environment big negative

Hallways poorly light. Insufficient signage to elevator. Cramped room. Shower head sprayed in all directions. On the positive. Breakfast was good. Close to airport. Shuttle van was prompt and driver very friendly and helpful.

2050 Market St Reno NV

Hotel highlights

  • Free continental breakfast
  • Free in-room WiFi
  • Free parking
  • Free airport shuttle

Quality Inn & Suites places you within 2 miles (3 km) of popular sights like National Automobile Museum and Nevada Museum of Art. This 89-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. National Bowling Stadium and Fleischmann Planetarium and Science Center are also near this Reno hotel.


Dining

Start your day off right with a free continental breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

All of Quality Inn & Suites's 89 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 42-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

Quality Inn & Suites offers a fitness center, a spa tub, and a sauna. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Efficiency, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Efficiency, Suite, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (12) Couples (5) Business (4) Family (5) Other (4) Friends (1)
5

great hotel great location

Everyone

We got the king + sofa bed room top floor. There's sml kitchen, nice surprise. Room was great. Breakfast was plentiful. Will recommend this to friends!!

By , from cA on Feb 19, 2018

Review comment responded on Feb 20, 2018

We're excited by your warm recommendation of Quality Inn & Suites Reno! It's wonderful to hear that your accommodations were terrific and that the kitchenette came as a pleasant surprise. We're also delighted that you enjoyed our abundant breakfast and convenient location. Thanks so much for your excellent rating and we'd be honored to host you again.

2

the bed is terrible!

Everyone

The bed, and the chair for that matter, felt as if there were made of plywood covered with a THIN layer of foam. Not good after a long day driving. Overall rather dark and dank. Breakfast was average. Good coffee though. Would not stay there again.

By , from Olympia,WA on Jan 23, 2018

Review comment responded on Jan 25, 2018

Dear Patti, Our team is very sorry that you did not thoroughly enjoy your recent stay with us in Reno. While many guests come with unique preferences on the bed-support front, we never like when someone leaves less than completely satisfied. We hope you managed some well-deserved rest after your long day of driving and would love the chance to improve your perception of our offerings down the road. Should you reconsider your position, we are confident we can offer you the type of experience you expect.

3

very noisy all night

Everyone

Everything about this place was actually fine except for it was very noisy people coming and going all night long all hours of the night and it must be the building construction type you can hear footsteps from people 5 rooms down you can hear every door in the building open and close you can hear the people talking laughing giggling fighting coming in coming out all night long

By , from CA on Jan 21, 2018

Review comment responded on Jan 23, 2018

Dear Kirk, Our team truly loved hosting you and strives to provide every guest with comfortable, peaceful accommodations. We are sorry you were disturbed by noise during your visit, a fact our team will discuss right away to see how we can better prevent situations like this in the future. We were honored to call you our guest and hope to do so again soon.

5

clean room, comfortable beds and great staff.

Everyone

Clean room, Comfortable beds and great staff. My wife and I enjoyed our weekend stay. It was nice not being in a smoke filled casino.

By , from sacramento on Dec 23, 2017

Review comment responded on Dec 26, 2017

Thank you for taking the time to review our property from your recent stay. I have shared your positive feedback and comments with my staff, and they join me in thank you for your kind words. We do take pride in our hotel and the services that we provide and we are so glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Quality Inn and Suites Reno

5

pleasantly surprised!

Everyone

2 week stay - looking for inexpensive stay. We were PLEASANTLY SURPRISED BY THE CLEANLINESS, SERVICE AND ROOM IN GENERAL.

By on Oct 12, 2017

5

vacation

Everyone

Easy on off to freeway, close to all surrounding areas of interest

By on Aug 23, 2017

Review comment responded on Aug 26, 2017

Dear Guest: Thank you very much for your feedback

3
Everyone

no parking, hotel is run down, no locking doors in hallway on first floor, in a shady neighborhood. Staff was nice. Breakfast not bad.

By on Aug 23, 2017

Review comment responded on Aug 26, 2017

Dear Guest: Thank you for your respond to our online survey we appreciate your business. Thank you for staying with us!

3
Everyone

Had strong odor, maybe due to pets and age of hotel.

By on Jul 26, 2017

Review comment responded on Jul 29, 2017

Dear guest I do apologize about the odor in the room, I will make sure to talk about the problem to my housekeeper dept. we hope that you consider to stay with us in the future and we thank you for your honest review.

3

good location but needs some work

Everyone

comfortable bed and hot breakfast...HOWEVER, problems experienced during our four day stay: 1. electrical outlet had to be replaced so we could have a light by the bed 2. batteries had to be replaced in TV remote 3. returned at 4:00 p.m. to find that our room was still not made up. 4. Fitness room - recumbent bike inoperable - no cord, no cups for water, no towels or sanitizing towels 5. hallways were very grungy....moldings not present in places and walls needed painting. 6. the telephone never worked. We were told they had been having problems

By , from Sierra Vista, AZ on Dec 28, 2016

Review comment responded on Jan 1, 2017

Dear Guest, Thank you for your recent stay at our hotel. I apologize for all the issues you mentioned. I will talk to my management team about these incidents. Please give us a second opportunity to give you a better service on your next visit to Reno. Thank you,

3

106 in reno

Everyone

Pulled into the hotel in 106* heat and was informed that the water would be off the next day from 8am to 5pm. We were refered to the hotel next door only to find their elevator was out of order. My wife could not do the stairs due to recent knee surgery so we had to look for a last minute hotel which we found. I returned to the desk informing them we would not be staying and they wanted to charge a fee for cancelling 10 minutes later. Manager canceled transaction and we were on our way.

By , from Californian on Aug 4, 2016

Review comment responded on Jan 1, 1970

Dear Guest: I do apologize about the inconvinienc e please give us another chance to provide you with superior service next time you visit reno...