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Harrah's Casino Hotel Reno

3.5 out of 5.0

Recent guest reviews

It was fine. Just a quick overnight. Didn't spend much time at the hotel.

The casino and location are the only 2 things that are decent. Our room wasn't ready until 5:00pm (an hour after actual check-in despite the fact that we had been there waiting since noon). We were supposed to have a king size bed, instead, we were put in a room with 2 tiny full size beds. We immediately called the front desk and were told this was the ONLY room they had and we could move the next night. The room was horrible, decorated in 1990 decor. The carpet next to the tv was soaking wet. The wooden entertainment center was falling apart. When I went to complain, I was told, "It's an 80 year old property, what did you expect?" We were moved the next day to the west tower, which was nicer than the east tower, however, none of our bathroom outlets worked, despite resetting the outlet. I have stayed at Harrah's in Tahoe and Vegas, and loved both properties, but Reno Harrah's is not even close to that level. We will NEVER stay there again and I wouldn't recommend this property to anyone!!

Loved the casino there, it was very clean and didn't smell like smoke. I was disappointed with the lack of friendlyness and help from the staff. Also the fact that you had to pay to check in 2 hours early, when you are going to be gambling and spending money at their casino. Room was comfortable, but the air didn't seem to work all that well, it was very hot to sleep there. No free coffee in the morning either :(

It was great, it met my needs for everything that I needed

a nice clean casino that needs some updating and they also let people know on their website that the pool is closed!

I have stayed at Harrah's many times, it's affordable and convenient. I'm not a gambler, I just go to Reno to visit my daughter while she is in college. It works. The buffet is great and the Hash House a Go Go has really good food too. I don't like the smoke, but the rooms are clean.

I request a refrigerator for medication, no refrigerator, we was put in the east wing where there was nothing, I had to walk so for to the other side to find restaurants and shops. I have a bad knee and ankle. It was really irritating to be constantly having to be going back and forth. My husband and I really wanted to see lake taho but the staff the only had one package tour and didn't even try to help us, I was very disappointed!!!!!!!!

The room was ok, nothing special, found one dead bed bug on the mattress. Most disappointing is that we went there because they had a pool, only to find that both the pool and the fitness center were closed when we were there. Nothing on the website to inform us. Disappointing.

Old hotel, rooms need an update...feather pillows which poke through, and poke you in the face. No good place for breakfast. I don't enjoy paying $18.00 for a "resort fee" when the pool is not even open! Downtown location is icky with beggars and icky people.

Room was very clean and the staff were very nice. Will book again!

I had a conference at the hotel. Staying here was convenient.

Hotel rooms where dated. Staff was excellent. We had a smoking room as that was the only room available when we booked. Room had really bad smoke odor, more than you'd usually expect from a smoking room.

Great price for the room. Real 1960 Reno experience, I'm sure the room has not been updated since then from the yellow smoke stained popcorn ceiling with hanging light fixtures to the saggy bed. Even the old people in the elevator wanted to know which floor to "buzz".

The hotel had a lot of potential, but maintenance of the facility has been neglected. Front desk staff were very pleasant and helpful. Housekeeping was very lax. Replenishing "amenities" was haphazard, things like toiletries, and the in room coffee service. They made the bed and took out the trash, not much more.

The stay was nice, but I was surprised that I had to pay for the coffee in the room

Good place to stay. I will go straight here without checking anywhere else, next time I'm in town.

Good people, facility needs update, would stay again at value rate.

Really nice staff although seemed like they needed counter help for guests that were checking in

The lobby and public areas are low class casino style but the rooms are very nice. Downtown Reno is a little sketchy and the parking is unsecured (so bring a friend), but there are plenty of restaurants in the hotel so no need to venture out. Be aware that the Orbitz quoted price is a little misleading as it does not include a mandatory $15 "resort fee" which is charged regardless of whether you use the facilities.

Was in town for a tournament and stayed here. Did not need to rent a car. Everything is pretty close walking distance. Close to the ball park, close to event center, food, and other casinos as well. Sports book is pretty nice. The free shuttle to the airport. Staff was helpful with questions and recommendations.

219 N Center St Reno NV

Hotel highlights

  • Walking distance to National Bowling Stadium and National Automobile Museum
  • Onsite dining
  • Spa
  • Casino

Located in Downtown Reno, Harrah's Casino Hotel Reno is adjacent to National Bowling Stadium and within a 10-minute walk of other popular attractions like National Automobile Museum. This 928-room, 3.5-star resort has a full-service spa, a casino, and 5 restaurants. Located centrally in Reno, it's also close to Nevada Museum of Art and Fleischmann Planetarium and Science Center.


Dining

Enjoy dining at Harrahs Steak House, one of 5 onsite restaurants. At the end of the day, the bar/lounge is a great place to grab a drink. For your convenience, a full breakfast is available for a fee.


Rooms

The 928 rooms are air-conditioned and have phones and ironing boards. Guests can expect WiFi and 32-inch TVs with pay movies. Rooms also include hair dryers.


Property features

Guests of Harrah's Casino Hotel Reno have access to a full-service spa, a casino, and a nightclub. If you drive, put free extended parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa resort include a fitness center, WiFi in public areas, and conference space.

Room options

Classic Room, 1 King Bed, Non Smoking (East Tower)

King 1 | Sleeps 2

Classic Room, 2 Double Beds, Non Smoking (East Tower)

Full 2 | Sleeps 4

Classic Room, 2 Double Beds, Smoking (East Tower)

Full 2 | Sleeps 4

East Tower Luxury King Spa Suite

King 1 | Sleeps 2

Guest reviews for Harrah's Casino Hotel Reno

Everyone (78) Business (51) Couples (226) Family (89) Friends (76) Other (70)
4
Everyone

It was fine. Just a quick overnight. Didn't spend much time at the hotel.

By on Aug 20, 2017

2

disappointed

Everyone
There wasn't even a Kleenex holder in the bathroom! Just a bag sitting on the counter! Not what I expected from Harrah's!

The casino and location are the only 2 things that are decent. Our room wasn't ready until 5:00pm (an hour after actual check-in despite the fact that we had been there waiting since noon). We were supposed to have a king size bed, instead, we were put in a room with 2 tiny full size beds. We immediately called the front desk and were told this was the ONLY room they had and we could move the next night. The room was horrible, decorated in 1990 decor. The carpet next to the tv was soaking wet. The wooden entertainment center was falling apart. When I went to complain, I was told, "It's an 80 year old property, what did you expect?" We were moved the next day to the west tower, which was nicer than the east tower, however, none of our bathroom outlets worked, despite resetting the outlet. I have stayed at Harrah's in Tahoe and Vegas, and loved both properties, but Reno Harrah's is not even close to that level. We will NEVER stay there again and I wouldn't recommend this property to anyone!!

By , from Rocklin, CA on Aug 18, 2017

3

nice hotel close to the beautiful riverwalk

Everyone

Loved the casino there, it was very clean and didn't smell like smoke. I was disappointed with the lack of friendlyness and help from the staff. Also the fact that you had to pay to check in 2 hours early, when you are going to be gambling and spending money at their casino. Room was comfortable, but the air didn't seem to work all that well, it was very hot to sleep there. No free coffee in the morning either :(

By , from Chicago on Aug 5, 2017

4

why is there a title you are asking for a review

Everyone

It was great, it met my needs for everything that I needed

By , from North Bay area on Jul 14, 2017

4

staff were great spa was run down and no pool?

Everyone

a nice clean casino that needs some updating and they also let people know on their website that the pool is closed!

By on Jun 30, 2017

4

great price

Everyone

I have stayed at Harrah's many times, it's affordable and convenient. I'm not a gambler, I just go to Reno to visit my daughter while she is in college. It works. The buffet is great and the Hash House a Go Go has really good food too. I don't like the smoke, but the rooms are clean.

By , from Northern California on Jun 28, 2017

3

nice hotel, unhelpful staff and very inconvenient

Everyone

I request a refrigerator for medication, no refrigerator, we was put in the east wing where there was nothing, I had to walk so for to the other side to find restaurants and shops. I have a bad knee and ankle. It was really irritating to be constantly having to be going back and forth. My husband and I really wanted to see lake taho but the staff the only had one package tour and didn't even try to help us, I was very disappointed!!!!!!!!

By on Jun 27, 2017

2

disappointing

Everyone

The room was ok, nothing special, found one dead bed bug on the mattress. Most disappointing is that we went there because they had a pool, only to find that both the pool and the fitness center were closed when we were there. Nothing on the website to inform us. Disappointing.

By on Jun 3, 2017

3

needs an update!

Everyone

Old hotel, rooms need an update...feather pillows which poke through, and poke you in the face. No good place for breakfast. I don't enjoy paying $18.00 for a "resort fee" when the pool is not even open! Downtown location is icky with beggars and icky people.

By on May 29, 2017

4

nice room

Everyone

Room was very clean and the staff were very nice. Will book again!

By on May 14, 2017