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Recent guest reviews

When you came in the building to where the room was located it was nasty it smell the carpet was dirty a grey/black color in thought It was floral red or wine. They fumigated I guess everyday to the point shock with the smell. There were roaches the room like like it was still bieng fix there was wood and paint patches everywhere. The toilet sit was broken. There was 2 bed in the room we had to use the sheets from the 2 bed. Because the others were stain with blood just nasty nasty nasty i would put my worse enemy if i had one in that place. We had to stay extra days. We book somewhere else.

DONT WAIST YOUR MONEY! THIS PLACE IS DISGUSTING! ROOMS LOOK LIKE THEYVE BEEN BROKEN INTO. IT SMELLS TERRIBLE. OVERALL THIS PLACE IS LITERALLY TRASH!

Condition of property doesn’t match app listing. Very run down and unsanitary. Didn’t even check in. Asked for refund. Only got 1/2 back. Stay away. Felt very unsafe.

This used to be a nice place to stay but now, forget it! We were given a room where men were working on their cars with loud music outside, the room had a leak in the ceiling that had been repaired before judging by the rust and mold on the ceiling as well as a big water bubble in the plaster down the wall. It took 3 days of Orbitz “trying to reach a manager” before I called on my own behalf only to find the manager was there, “ but busy fixing something” (maybe the leak). Don’t stay here unless you don’t mind dirty rooms and chaos outside your building. Oh and you may be approached by men asking if you are Julie????

The room had a whole next to the thermostat. We called the front desk and had to let them know

Staff was awesome,Housekeepers were great. Front Desk Were Kind And Very Profesional

Location in the heart of Reading is great. On a dead end road so, although close to the highway, there is no traffic. Property is a little old and shows its age in some places. Our first room had a problem with the heater, but we were moved to another room and it was fine. Breakfast is an additional $10 per person, which brings the cost close to the national chains. Nice pub with great service and ok food. Overall a pleasant stay and I would go back again.

Kindness Of The Staff,Front Desk Exceptional Service

No heat at night and overnight in end of dec Jan temperature. CLled staff. No response

Property is old and carpets need replaced throughout the entire complex and rooms. Checked in and was given a room that someone was already in.

Needs to shampoo there carpets or get new ones up grade there furniture and bedding inside rooms just Maintenanceall around

Room was not secure, issue with window being able to lock on first floor. Positive was the staff let me cancel due to the issue.

On Friday we were unable to use the pool. On Saturday we had to get out early. The ice machine by our room did not work. The phone did work so we had to walk to the office to ask them to fix the broken TV, which didn't get dine until Saturday at about 3. Housekeeping didn't come into our room until 330 and only made beds and took garbage. They did not refill towels, coffee or soaps.

Door locks did not work. Had to walk back and forth to office 500+ feet away. Multiple times. Manager took 1 hour to get in my room

North Park Rd. Wyomissing PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

The Inn at Reading Hotel and Conference Center places you within a mile (2 km) of Berkshire Mall and Vanity Fair Outlet Village. This 3-star hotel welcomes guests with 170 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee from 7:00 AM to 10:00 AM.


Rooms

All of The Inn at Reading Hotel and Conference Center's 170 rooms are air-conditioned and have an array of amenities, including free weekday newspapers, safes, and ironing boards. Guests can expect free WiFi and 38-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Rooms also include desks.


Property features

The Inn at Reading Hotel and Conference Center features an outdoor pool, a children's pool, and a fitness center. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Room

1 King Bed | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Double Room

2 Double Beds | Sleeps 4

Guest reviews for The Inn at Reading Hotel and Conference Center

Everyone (24) Couples (5) Family (14)
1
Partner Couples Family

When you came in the building to where the room was located it was nasty it smell the carpet was dirty a grey/black color in thought It was floral red or wine. They fumigated I guess everyday to the point shock with the smell. There were roaches the room like like it was still bieng fix there was wood and paint patches everywhere. The toilet sit was broken. There was 2 bed in the room we had to use the sheets from the 2 bed. Because the others were stain with blood just nasty nasty nasty i would put my worse enemy if i had one in that place. We had to stay extra days. We book somewhere else.

By on Oct 22, 2020

Review comment responded on Oct 24, 2020

Thank you for evaluatiing our property. We hope you will give us another opportunity to better serve you in the future.

4
Everyone

By on Sep 25, 2020

Review comment responded on Sep 29, 2020

Thank you for your 4 out of 5 evaluation. We look forward to seeing you again soon.

1
Partner Couples Business Business

DONT WAIST YOUR MONEY! THIS PLACE IS DISGUSTING! ROOMS LOOK LIKE THEYVE BEEN BROKEN INTO. IT SMELLS TERRIBLE. OVERALL THIS PLACE IS LITERALLY TRASH!

By , from Fl on Sep 22, 2020

Review comment responded on Sep 23, 2020

We are sorry your experience was anything less than completely satisfying. Most guests love our clean, fresh smelling, comfortable rooms and friendly customer service. We apologize we were unable to meet your expectations.

1
Everyone

Condition of property doesn’t match app listing. Very run down and unsanitary. Didn’t even check in. Asked for refund. Only got 1/2 back. Stay away. Felt very unsafe.

By on Aug 17, 2020

Review comment responded on Aug 22, 2020

We apologize your experience was anything less than completely satisfying. Most guests love our very clean comfortable rooms and friendly customer service. We are sorry we could not meet your expectations.

1
Family Partner Couples Family

By on Aug 2, 2020

Review comment responded on Aug 6, 2020

Thank you for evaluating our property. We hope to see you again in the future.

1
Family with small children Family

This used to be a nice place to stay but now, forget it! We were given a room where men were working on their cars with loud music outside, the room had a leak in the ceiling that had been repaired before judging by the rust and mold on the ceiling as well as a big water bubble in the plaster down the wall. It took 3 days of Orbitz “trying to reach a manager” before I called on my own behalf only to find the manager was there, “ but busy fixing something” (maybe the leak). Don’t stay here unless you don’t mind dirty rooms and chaos outside your building. Oh and you may be approached by men asking if you are Julie????

By , from Orlando FL on Jul 20, 2020

Review comment responded on Jul 28, 2020

Thank you for your feedback. We apologize your experience was anything less than completely satisfying.

1
Partner Couples Business Business

The room had a whole next to the thermostat. We called the front desk and had to let them know

By on Jun 7, 2020

Review comment responded on Jun 8, 2020

Thank you for your feedback. Your experience is important to us, and we appreciate that you took the time to bring your concerns to our attention.

5
Family

Staff was awesome,Housekeepers were great. Front Desk Were Kind And Very Profesional

By on Feb 6, 2020

Review comment responded on Feb 10, 2020

Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4
Friends Family

Location in the heart of Reading is great. On a dead end road so, although close to the highway, there is no traffic. Property is a little old and shows its age in some places. Our first room had a problem with the heater, but we were moved to another room and it was fine. Breakfast is an additional $10 per person, which brings the cost close to the national chains. Nice pub with great service and ok food. Overall a pleasant stay and I would go back again.

By , from Rochester NY on Feb 4, 2020

Review comment responded on Feb 6, 2020

Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

5
Family Family

Kindness Of The Staff,Front Desk Exceptional Service

By on Feb 4, 2020

Review comment responded on Feb 6, 2020

Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad to hear our front desk staff were kind and provided exceptional service. Customer Service is very important to us. We look forward to seeing you again soon.

The Inn at Reading Hotel and Conference Center

1040 North Park Rd., Wyomissing, PA 19610
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