Hilton always is the best option Attention to costumer
Pedí una cama Kim en mi reservación y me dieron una quin y cuando reclame me dijeron eso es lok hay después k subí a un 6 piso por ke tampoco me lo dijeron mi esposo necesita espacio para dolmir después todos los dramas estuvo bien
My husband, two children and myself stayed at the Doubletree this past weekend for my daughters cheer competition. My biggest issue was out of tons and tons of people (some of which I can guarantee where not all guest. Due to everyone being there for the competition next door) one of the door staff members constantly asked my husband for proof of him being a guest at the hotel. We walked by this staff member at least 6 times that day and each time he would pull my husband aside and question him. Each time we would give him our names, room number and show him our keys no issue. I'm very disappointed it was brought to another workers attention the first two times and still nothing was done about it.
I had stayed here 2 months ago and the hotel did not have the covid situation under control. Last week when I stayed again, it was a totally different story. Dinner is the restaurant was excellent as was breakfast. 2 months ago I had to end up with a to-go bag since they had not been able to get my order to me in 40 minutes! My room was spotless (as it was before). The staff moved around efficiently and with purpose. Good job, Doubletree, for correcting necessary things!
Very clean place friendly people who work there will be back again
Staff from check-in to restaurant to shuttle service was fantastic
The staff was very friendly. I didn't like the fact that in a hotel like this that the rooms didn't have a refrigerator.
My wife and I stayed overnight at this hotel. Overall it was a pleasant experience. The room was very clean and organized. The one complaint I had was that they somehow they allowed a dog to stay in the hotel and of course it had to be next door to us. It barked all night and day. I think they should have a general floor where pets are permitted to avoid ruining other people’s stay.
Excellent hotel. Super clean and very helpful/friendly staff.
We were greeted by the Manager, Randall and received the best customer service through check in. The room was very nice and clean. We were there for a show across the street and upon leaving the show at 11:30 p.m., we came back to the hotel but the restaurant was closed. We asked at the bar about ordering food and the restaurant manger, Zac not only accommodated us, but allowed us to sit in the closed restaurant and enjoy our meal. We ordered the Philly cheese steak sandwich, wings and Cesar salad. All of which were very good. We were so happy to get a great cheese steak sandwich, as we were at Sugar House casino last weekend and the steak sandwich was not good at all. This really made up for it and my companion was so happy because, he wanted one since last week. Our waitress, Rakira ( probably didn't spell her name correct), was so nice and helpful. As a restaurant owner I understand the importance of great customer service. It was so refreshing to visit another restaurant and see the entire staff running back and forth, including the bar tender to accommodate all the guests. I'm so glad we choose this hotel to send his birthday. The entire experience was great. Thank you Doubletree by Hilton, Reading PA
Stayed here the night of Kevin Hart concert was the fun time
The staff is friendly, the building is new and the location is perfect.
Within a short walk of GoggleWorks Center for the Arts, Doubletree By Hilton Reading is within 2 miles (3 km) of Reading Children's Health Center. This 3.5-star hotel has 209 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.
This hotel is home to a buffet restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.
All 209 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Laptop-compatible safes, ironing boards, and desks are other standard amenities.
Built in 2015, the brand new Doubletree By Hilton Reading offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include 14 meeting rooms, conference space, and a 24-hour business center.
Hilton always is the best option Attention to costumer
Pedí una cama Kim en mi reservación y me dieron una quin y cuando reclame me dijeron eso es lok hay después k subí a un 6 piso por ke tampoco me lo dijeron mi esposo necesita espacio para dolmir después todos los dramas estuvo bien
Thanks for staying with us. We appreciate your feedback!
My husband, two children and myself stayed at the Doubletree this past weekend for my daughters cheer competition. My biggest issue was out of tons and tons of people (some of which I can guarantee where not all guest. Due to everyone being there for the competition next door) one of the door staff members constantly asked my husband for proof of him being a guest at the hotel. We walked by this staff member at least 6 times that day and each time he would pull my husband aside and question him. Each time we would give him our names, room number and show him our keys no issue. I'm very disappointed it was brought to another workers attention the first two times and still nothing was done about it.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
I had stayed here 2 months ago and the hotel did not have the covid situation under control. Last week when I stayed again, it was a totally different story. Dinner is the restaurant was excellent as was breakfast. 2 months ago I had to end up with a to-go bag since they had not been able to get my order to me in 40 minutes! My room was spotless (as it was before). The staff moved around efficiently and with purpose. Good job, Doubletree, for correcting necessary things!
Thank you for the great review and for staying with us again. Glad to read you had a better stay. We hope to see you again while visiting Reading.
Very clean place friendly people who work there will be back again
Thank You for the great review. We hope to see you again when in Reading.
Staff from check-in to restaurant to shuttle service was fantastic
Thank you for the great review. We hope to see you again when in Reading!
The staff was very friendly. I didn't like the fact that in a hotel like this that the rooms didn't have a refrigerator.
Thank You for staying with us. Sorry you didn't see the fridges but they're located under the TV's in each room. We hope to see you again!
My wife and I stayed overnight at this hotel. Overall it was a pleasant experience. The room was very clean and organized. The one complaint I had was that they somehow they allowed a dog to stay in the hotel and of course it had to be next door to us. It barked all night and day. I think they should have a general floor where pets are permitted to avoid ruining other people’s stay.
We are a pet friendly hotel and do our best to keep all the animals contained to the 2nd floor. Unfortunately people sneak in pets or have service animals. When guest reports a barking dog the owners are in fact contacted. Thank you for staying with us!
Thanks for staying with us. We appreciate your feedback!