6/10 Okay
CJ
Feb 9, 2026
Liked: Staff & service, amenities
Disliked: Cleanliness
Slightly disappointed considering its fantastic reviews. Arrived for a 1 night stay on the weekend, checked in slightly early which was great but was given a room on the third floor and advised to take the lift. Called both lifts down to the ground floor, got in the left one and chose floor 3 and a message saying “call locked” on the panel showed up, got out tried to call the second lift down but it never showed. Took the stairs to the room and the building is like a labyrinth. I advise you learn all the safety exits when you arrive to prevent any issues in an emergency. Got to the room and it was…ok. Nothing special and as someone who is sensitive to dust and allergens it felt very musty in the room. I struggled to sleep because of this. The room on the window had been installed in front of an old window so there was loads of mould in between the sweaty windows. One of the pillows had a hole in and the other side had black scuff marks all over. I had a street side bedroom and the noise was extremely off putting. The bars don’t close until gone 3am and then after they’ve emptied all their rubbish (bottles and glasses etc) the local Sainsbury’s took stock delivery at 5am so don’t expect an great sleep. Speaking of, the air-con unit rattled the entire night (even when turned off) it was actually easier to try and sleep with it on and not ratting as much…tried hard to give this hotel the benefit of the doubt but can’t recommend it.
CJ
Stayed 1 night in Feb 2026