Kind, caring staff, very good cleaning measures and very comfortable rooms. They are a little light-staffed as business slowly returns to normal, so if you need something, there may be a wait. However, the staff are very attentive and are working hard to deliver good customer service/hospitality. Great access to gym and swimming pool. Rooms nice and cool and lovely spot on the river. Would definitely return and recommend.
Breakfast not up to standard. No decent coffee served, cooked breakfast precooked and not fresh. Good that it has a kettle in the room but very mean with the coffee. Card key stopped working several times (no I did not have it by my phone!) I stayed for 4 nights.
REally surprised at good quality of this hotel for the price, and wonderful employees. Near the station and on the River Thames to walk.. Area near station is not too hot so don't walk alone at night in the area to towards that direction. Very safe around hotel and car park good. Geoff -Somerset
Crowne Plaza Reading, an IHG Hotel places you next to Thames Path and within a 5-minute walk of Thames River. This 122-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include minibars, coffee makers, and free newspapers.
Guests of Crowne Plaza Reading, an IHG Hotel enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a spa tub.
Kind, caring staff, very good cleaning measures and very comfortable rooms. They are a little light-staffed as business slowly returns to normal, so if you need something, there may be a wait. However, the staff are very attentive and are working hard to deliver good customer service/hospitality. Great access to gym and swimming pool. Rooms nice and cool and lovely spot on the river. Would definitely return and recommend.
Breakfast not up to standard. No decent coffee served, cooked breakfast precooked and not fresh. Good that it has a kettle in the room but very mean with the coffee. Card key stopped working several times (no I did not have it by my phone!) I stayed for 4 nights.
Thank you for stay at Crowne Plaza. We appreciate your feedback and we apologise for any inconveniences faced. We hope to have the chance to see you back.
REally surprised at good quality of this hotel for the price, and wonderful employees. Near the station and on the River Thames to walk.. Area near station is not too hot so don't walk alone at night in the area to towards that direction. Very safe around hotel and car park good. Geoff -Somerset
Hi Amy, Thank you so much for your review, we are so delighted that you enjoyed your stay and hope to see you again very soon! Kind regards