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Crowne Plaza Hotel Reading

3.5 out of 5.0

Recent guest reviews

The hotel is OK, but I'd say in need of some TLC and an update. There was some mildew in the bathroom and the first washcloth I chose actually had two holes in it.

First time staying here - have stayed with many different hotels in the Reading area. I was surprised with how dated this hotel was - definitely could use some refreshing, particularly in the New York wing where I stayed. My phone did not work, room was generally clean but had the typical debris around the edges. More troubling was the lack of housekeeping supplies - only one bar of soap the night I arrived and only one wash cloth for a room for 4 and no bath mat. Next night still only one wash cloth given. Next night no housekeeping service at all despite having the Do Not Disturb sign off the door by 11am. And since the phone wasn't working, had to keep walking up to the desk. Also troubling was the door to the parking lot, which had a card slot to use to open the door, was never latched, so not secure. To their credit, the folks at the front desk were helpful and had housekeeping bring down the missing supplies in a timely fashion and at the end of the stay refunded some of the bill. The restaurant had a very nice breakfast. But I hope to not stay here again - other hotels in the area are much more professional in their housekeeping services and are comparable in price, the cheaper hotels in the area sometimes have issues, but at least you aren't paying close to $200 per night.

Hotel was close to other commodities. There was a mall, and other nearby stores. Easy access on and off interstate. The staff was friendly and the breakfast was great and filling. I only found a couple of small issues, we booked our stay for 3 people and the bathroom only had supplies for 2. Example two towels etc. I know you can call front desk but thought if they know ahead of time i was going to stay I would like my room prepared for who many people would be in the room. Also the room we were given was clean but could use some upgrading. Around the sliding door and bathroom you can see places where peeling from moisture. Overall a pleasant stay.

My fiance and I have stayed here a few times and really enjoy this place. The staff is supsuper friendly and last time the girl at the front desk was nice enough to give us a room with sliding door for easier smoking access.

Loved this hotel!! The Goodnights lounge was poppin on a Thursday night and the Steak and Wine place was delish, so was the breakfast. The hotel is close to a mall, so lots to do in the area if you're bored. The staff was super friendly but not all up in your face or business and they ACTUALLY give you a robe with your room. I've been to plenty of hotels that say they give you a robe but never actually give you one, so this was a little surprising for me. lol. Overall just a great experience at this place.

Some of the best hotel food I have eaten. Friendly wait staff.

the hotel was great. the pool was great. the food was great. my room was spacious. i was able to get a good night's sleep, for the bed was most comfortable. I plan to stay again.

Very nice hotel. I really enjoyed my stay. There were parties on the patio both nights with free food and drinks. The pool was wonderful and warm. I would not think twice about where to stay in Reading, PA. The staff were very nice to us. The breakfast is wonderful, also.

We stayed for one night to visit friends and family. We had no complaints and would stay again.

Our first room had a "clunk" when the heater turned on so they changed our room and gave us a free breakfast voucher. The breakfast buffet was beyond wonderful. Our room was clean and very roomy and they were also pet friendly. The hotel is within walking distance to the shopping malls and restaurants. We will now stay there for every trip to Reading.

room ok, but not as good as many crown plaza's i've stayed at. Parking was terrible.

I was totally amazed when I walked into the lobby. It was beautiful.I loved the fact that I went on this trip to go to the drag races and there in thier lobby was a leather sign about the drag race.All the employees were very nice and helpful. I loved the fact that alot of the racers were staying there.I would definitely go back to this hotel again. Thanks for hooking me up with this estblishment.

At check-in they couldn't find Orbitz reservation. Got a room anyway. Last day I got a bill for all kinds of fees and taxes plus room rate? I showed my Orbitz reservation number and the night manager was able to get it fixed. First time I've experienced this when using Orbitz, but everything got resolved. There were literally a hundred containers around the property ready for a major overhaul. Should be much nicer when upgrade is completed.

The overall stay was nice. The hotel was was under renovations (which was not disclosed until arrival). The staff was friendly, and the room was comfortable.

Fast check in and check out.Only complaint was the cleanliness of the room. I found a bug in the closet and someones acrylic nail under the lamp table.

1741 Papermill Road Reading PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Nightclub

Located in Wyomissing within a short walk of Berkshire Mall, Crowne Plaza Hotel Reading is within 2 miles (3 km) of VF Outlet Center. This 253-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. Also near this Reading hotel are Reading Public Museum and FirstEnergy Stadium.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

Crowne Plaza Hotel Reading's 253 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Crowne Plaza Hotel Reading features a nightclub, an indoor pool, and a fitness center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a gift shop.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room

Full 1 | King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2