Sheraton Chapel Hill Hotel

3.5 star property
Hotel in Chapel Hill with area shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Sheraton Chapel Hill Hotel

Lounge
Property video
Fitness facility
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
One Europa Dr, Chapel Hill, NC, 27517
  • Place, University Mall
    ‪19 min walk‬
  • Place, University of North Carolina
    ‪4 min drive‬
  • Place, Duke University
    ‪12 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(48 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Balcony (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Chapel Hill

Located within a mile (2 km) of University Mall, Sheraton Chapel Hill Hotel is within 3 miles (5 km) of University of North Carolina. This 168-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University Mall - 19 min walk - 1.1 miles
  • University of North Carolina - 4 min drive - 2.1 miles
  • Duke University Hospital - 12 min drive - 10.1 miles
  • Duke University - 12 min drive - 8.7 miles
  • North Carolina State University - 23 min drive - 25.8 miles

Getting around

  • Durham Station - 14 min drive
  • Raleigh-Durham International Airport (RDU) - 20 min drive

Restaurants

  • ‪Wegmans - ‬15 min walk
  • ‪COOK OUT-NC - ‬16 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Mr Tokyo Japanese Restaurant - ‬9 min walk

About this property

Sheraton Chapel Hill Hotel

Hotel in Chapel Hill with area shuttle service and a 24-hour fitness center
Guests of Sheraton Chapel Hill Hotel have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 6.00 per day, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Onsite parking available only on request
  • Self parking on site (USD 6 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carolina 1663 Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,000 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Pay movies
  • Streaming services
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Self parking fee: USD 6.00 per day
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chapel Hill Sheraton
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel
Sheraton Hotel Chapel Hill
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel Hotel
Sheraton Chapel Hill Hotel Chapel Hill
Sheraton Chapel Hill Hotel Hotel Chapel Hill

Frequently asked questions

Is a free cancellation option available at Sheraton Chapel Hill Hotel?

Sheraton Chapel Hill Hotel offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Chapel Hill Hotel?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at Sheraton Chapel Hill Hotel on Dec 21, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Chapel Hill Hotel?

This hotel is located in Chapel Hill, close to Morehead Planetarium, Franklin Street, and Kenan Stadium. You'll also find Dean Smith Center and Bowlero Durham within a short drive.

Is parking available on site at Sheraton Chapel Hill Hotel?

Yes, parking is offered for USD 6.00 per day. Though parking is available on request, accessible parking and RV/bus/truck parking are also available.

Does Sheraton Chapel Hill Hotel include a casino?

No, Sheraton Chapel Hill Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Chapel Hill Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sheraton Chapel Hill Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sheraton Chapel Hill Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Chapel Hill Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Chapel Hill Hotel serves buffet breakfast for a surcharge at Carolina 1663 Restaurant.

Will Sheraton Chapel Hill Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Chapel Hill Hotel though service animals are welcome.

Are there connecting rooms at Sheraton Chapel Hill Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sheraton Chapel Hill Hotel?

The closest major airport to Sheraton Chapel Hill Hotel is Raleigh-Durham International Airport (RDU), which is 17 mi away (20 minutes by car).

Are there rooms with balconies at Sheraton Chapel Hill Hotel?

Yes, some guestrooms at Sheraton Chapel Hill Hotel offer a furnished balcony and may feature courtyard views.

Does Sheraton Chapel Hill Hotel offer wedding services?

Take advantage of the wedding venue at Sheraton Chapel Hill Hotel if you plan to say "I do" during your trip.

Sheraton Chapel Hill Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 275 out of 417 reviews
Rating 8 - Good. 73 out of 417 reviews
Rating 6 - Okay. 37 out of 417 reviews
Rating 4 - Poor. 13 out of 417 reviews
Rating 2 - Terrible. 19 out of 417 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice with very friendly and helpful staff. We really enjoyed our stay. The one downside was the dinner we had at the hotel restaurant; my daughter and I both ordered the filet mignon and it came out with half a carrot cut into 2 small pieces, maybe one mushroom thinly sliced into 5 pieces and that was it with the filet. It was mediocre at best. My wife ordered a salad bowl and it came out extremely salty. She couldn't eat it. The food was not good (especially given the price); which is weird because we ordered the fish & chips for lunch earlier and it was great. So we are not sure what happended there. Otherwise, the hotel was perfect. We would return and recommend to anyone wanting to visit Chapel Hill.
Stayed 4 nights in Aug 2025

6/10 Okay

Meredith

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible customer service

The receptionist when I checked in was the rudest check in I have ever experienced. When I arrived there was no greeting only a “I need to see your ID”. I was handed my room key with no explanation of what my room was, the paid parking was required or where the elevators were located. I had a Club Room and asked what that meant. I was told I would need to pay for access which made no sense. Finally she said oh Club access was just added to your stay? Please fire this receptionist as she ruins what would have otherwise been a lovely stay.
Stayed 1 night in Aug 2025

4/10 Poor

Laurence

Stayed 1 night in Sep 2025

10/10 Excellent

Trivido

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

lawrence

Stayed 2 nights in Aug 2025

10/10 Excellent

Grayson

Stayed 2 nights in Aug 2025

8/10 Good

Christin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Stayed 4 nights in Aug 2025

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheraton Chapel Hill Hotel is a nice, clean hotel. However, the rooms are very small and the food choices are limited. It is located not too far from UNC Chapel Hill, which opens up food options, but I did not find the the hotel food that good. The staff is nice and helpful.
Stayed 4 nights in Jul 2025

2/10 Terrible

Joshua

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bedbugs!! I just got back from a trip to Chapel Hill. I stayed 2 nights at the Sheraton in Room 308 and was bitten all over my back and arms by bedbugs. I noticed a small bug on my bed the first night and didn’t think much of it because, well…. It’s North Carolina in summer, so I just flicked it off. After the second night however, I’ve now got a row of bites on my right back, several on my left back, and numerous on my arms. I called the front desk to let them know. The receptionist was very kind and attentive and even asked me if I wanted anything so they could make up for it. I told her no, and that I just wanted to make them aware so they could remedy the problem. She told me she would have her manager reach out to me. He/she did not reach out, which is disappointing to say the least. The rooms are nice, the hotel is in a good location, but nobody really cares about those things if they’re going to be gnawed on all night by bedbugs. My trip literally consisted of airport, hotel, university, restaurant, hotel. I spent no time outside except to traverse to and from my rental car. I’ve since sanitized everything in my luggage to make sure the problem didn’t make its way into my own home. Management should have at least followed up with a call. Will not stay again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kim

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Thsi prperty had a face lift. The rooms were noisy the ac units are so loud its like being behind an airplane. Some of the staff was new the term we can use this a a learni g experience should not be said to guests. They new acting manager never addressed my issues until i looked to speak directly to her. The lounge was infested with flies. In the food as well. The lounge freee starbuck machine that was supposed to be availability 24/7 was broken. The main area starbucks concession is only open until 2pm and the staff isnt transparent that as a club level guest yiu are entiiled to free drinks. The best part of the hotel was the gym. That was done really well and well maintained. In all fairness the hotel did issue me a credit for the poor service and inadequate conditions. But definitely not worth the money for the conditions. I spent some time in the lobby. Lostening to other guests many had the same complaints. Sheraton you could do so much better.
Flies in salsa. NOT covered
Flies by the coffee machine close up
Flies in the  Satrbucks coffee bar that was wasnt operational.
Flies under plastic wrap. Sheraton this is gross. If you had an issue with flies. You should have done individually packaged items. The front staff and kitchen staff were aware of the bug problem .
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bar
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley, Ellsworth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff, easy check in process, clean rooms. We enjoyed the breakfast and appetizer upgrade. Food was good. Also enjoyed the pool with a deep end.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Love their renovations , layout is perfect , convenient , front desk staff were beyond helpful , rooms comfortable with many outlets for electronics , bathroom and shower very nice with lighted mirror , cheerful welcoming decor ,
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dchambers

Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Au'Darius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the best hotels I've ever stayed at… I have annual trainings in the Raleigh-Durham Area, and it doesn't matter whether my trainings are in Raleigh, Durham, Cary, etc, I always stay at this hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STARBUCKS ON PROPERTY
Stayed 5 nights in May 2025

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Except for the pool being closed it was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shantel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Denisse

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so nice. The room was clean. This place is so quiet and peaceful. Surrounding area were so clean as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and dine-in service was good.
Stayed 3 nights in Jun 2025