Residence Inn by Marriott Durham-Research Triangle Park3.0 out of 5.0
Recent guest reviews
Stayed here for a few nights with my wife while in area to meet with some vendors for our upcoming wedding in Durham. This hotel is really cheap, and the rooms are big. Otherwise it's a little underwhelming. The breakfast isn't very good, the location isn't very convenient to a lot of the triangle area attractions, and the beds were a little uncomfortable. I would still recommend it for a budget option in the area.
If "niceness" or "newness" is important, you will not want to stay here. The property appears as though it used to be an apartment complex. Everything from the floor up is not Marriott standard; aged carpet, furnishings, bedding, fixtures etc. should be replaced. In fairness, it is a Category 2 motel so the fact that everything appears & smells 30 years old might be par for the course.
We enjoyed a stay here before area graduation rush. The room was clean and the staff was very attentive. Breakfast was hot and area was kept clean. This was an above average Residence Inn. We would definitely stay here again.
Ive stayed here 2 time while visiting Raleigh and I plan to stay here when I return. The management is very helpful. They are very friendly and go out of their way to greet you and satisfy any need. They even help me avoid getting charged for a late cancellation. The units re clean and the property is well run and well kept.
This was a great place. Staff was friendly. When I checked in, I was surprised that the agent (Ken) greeted me by saying they were expecting me. That made me felt welcome right off the bat. The only thing that I have a complaint is that the front desk clerk told me that I could not bring my trained service dog into the breakfast area. That is my only complaint. Other than that, room was spacious and everything I needed, even though I am only overnighting for one night before heading home.
Great visit! Visited to attend the 90th bday of a family member. Nathan, at the Front Desk was fantastic. I was previously told that we could only stay at this hotel for one night and we needed two. Nathan worked it out for us to stay at this hotel both nights and not have to move. Very helpful and professional. Especially, since we were traveling with a 3 year old. Thank you Nathan! You are appreciated!
We stayed here with my 4 year old and 7 month old to spend Christmas with my sister and her family. My daughter first wet the bed Christmas Eve. I went to the desk to request the one beds sheets be changed even though it was a light service day ( which apparently is everyday!) When we returned later in the day they had not been changed. BUT... that's not the worst part. I woke up on the 26th with 3 bites on my back. Now I am an expert in the area and always check the mattresses upon arrival at any hotel. After waking with the bites my husband flipped up the mattress up and sure enough...bed bugs. I spoke to the front desk where she said she was so sorry and would change our room. I said no, we want to check out and the points from the stay back. She sent maintenance to collect the bug sample to send to a lab to confirm. Really?!? She told me that management would contact me and it is now Friday the 29th ( our original check out date) and I have heard nothing. As a rewards member I'm flabbergasted at the way Marriott has treated this. We had to leave our pack and play and personal pillows for my bad back as to ensure we didn't bring the bugs home and spend our own money and day from our trip at a laundromat to wash and dry all our clothes to also try to ensure we didn't bring them home. I pray that we didn't. Don't stay here, management does not care about the quality of their hotel or their guests. Disgusting!!!
I recently stayed in one of the 2bd/2bath suites. It was me, my boyfriend, and my teen daughter, and we didn't all want to share a room. Rather than to have my daughter on a sleeper couch, we decided to go with 2 separate rooms. Did mobile check-in so the key was ready upon arrival. The room was very nice...kitchen and living room were extremely spacious. Both rooms had their own bath and TV, which is great for a teen who needs their own space! Breakfast was plentiful, and coffee/tea/cocoa are available 24/7 in the lobby. The hotel is right off the highway, so a short drive to downtown Durham and other areas. Definitely would stay here again!
This is the first time that I have stayed at a Residence Inn, but it wlll not be the last. The comfortable is large and very comfortable. Everything about our room at this facility was perfect! Easy access to the thermostat, full kitchen, very energy efficient bathroom facility, comfortable bed, and a couch! I could stay here on a long term basis if at was at a conference or need a great place to get , comfortably! The attendant at the front desk was courtesy, helpful, and displayed exceptional customer service. I missed the breakfast, it I had a piece of the pie coffee cake, and it was good. The accommodations were clean and had a small dining area.
After a long day of packing up our home for pending relocation. It was a breath of fresh air when my wife informed me that when checking into this hotel, the service she reveived was first class. She mentioned that an employee named Anne was extremely professional, patient, and nice. She went on to state that in addition to Anne, an employee named Marty was just as professional, and even went as far to personally bring the luggage cart to her vehicle to assist with downloading her luggage. It's service like this is why i have been a faithful Marriott customer since 2006. Way to go Marriott! Also, awesome job Anne and Marty.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Residence Inn by Marriott Durham-Research Triangle Park places you next to Research Triangle Park and within a 3 miles (5 km) of Herndon Hills Farm. This 3-star hotel has 122 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Streets at Southpoint Mall is also 3 mi (4.9 km) away.
Start your day off right with a free hot/cold buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.
All 122 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 32-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and phones are also standard.
Guests of Residence Inn by Marriott Durham-Research Triangle Park have access to an outdoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include an outdoor tennis court, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
79.0% of guests recommend this hotelTotal of 151 reviews