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Microtel Inn & Suites by Wyndham Raleigh

2.0 out of 5.0

Recent guest reviews

I know you get what you pay for but this was ridiculous! First room was never cleaned, garbage in the trash cans, cigarette butts and ashes in the ash trays room stunk and was just generally dirty. I complained and was told another smoking room might not be much better so I took a non smoking room. Second room was cleaner in appearance, I stayed for 3 nights there and never saw room service come in to clean daily....no change of towels or anything! First night was ok...not the most comfortable bed but it worked. By the end of my stay I was loaded on my arms and ankles with bed bug bites!

Stay away.. Couldn't stay for 5 minutes.. cancelled and moved out to another hotel.

My experience was horrible. The bed had a full size top sheet on a king size bed. The carpet had gross stains on it. Granted it was a "smoking room" which I asked for but the bed spread had multiple burn holes in it. I asked for another one at the from desk and that one had holes in it also. We was trying to make the best of it because I had my fiancé with me. I booked this room for 4 days/3 nights. So 1st night=we just said ok, it's Christmas time so let it do what it do. 2nd night=we had to kill 2 roaches that came from behind a painting on the wall. 3rd morning = actually saw a bed bug on the pillow. Uuhh,.. We had to put all clothes--clean and dirty in the dryer to be sure not to bring those bugs in the house. I understand that insults and personal details will not get posted, however this is not an insult. It is the truth. I wish someone would have wrote a review with details like this. People hung out in the lobby that looked like the shelter put them up in this hotel to get them off the streets. Or maybe the red cross put people there to get them out the cold weather. The continental breakfast was cold cereal, cold bagels, instant grits/oatmeal and watered down orange juice. A big sign on the wall says you will be charged $20 if you take your breakfast back to your room. Really, who wants to eat anything in that lobby. Housekeeping did not clean our room the whole time we were there. We had to ask for towels. Take it from me..spend extra $20 a night for a decent room.

Horrible night! Right next to gas station, gross stains on the sheets, dead bugs in the bathroom. NO CRIB!!!! Their website and orbitz say crib but they have no crib or pack n play! Front desk lady was so rude! Can’t bring food to your room which is probably good because there isn’t much space in there. Just a bad experience. Glad it was only 1 night.

Out dated hotel. Surprise it's not closed for remodeling. Worst hotel ive stayed in in years. Could hear people all night in next room. If this is an example of Microtel hotel across the states. Make no mistake, ill never stay in another Microtel

The Microtel does not appear to be kept up. I would have gotten another hotel had I been staying more than one day.

When we arrived there were people just congregated outside of the hotel! They looked like they were from the neighborhood! There were windows broken and taped up! We could see people in some of the rooms and apparently either they wanted fresh air or the a.c. was broken because they had their windows open but there weren't any screens! We promptly cancelled the reservation!

I found a condom wrapper in my room not enough towels or rags the walls was dirty n it smelled like weed

looks very ghetto but gave it benefit of doubt since it was just one night, lobby was very hot and smelled like stale cigarette smoke, front desk guy was very nice. We got our key and went upstairs. Getting off the elevator there was a guy sitting in the floor on his phone smoking a cigarette. Vending machine had bars all over it. Room was very dirty looking, heavily stained carpet and horrible stale cigarette smell. Bathroom looked ok though there was hair sticking out of the hair dryer. Outside the window was nothing but trash and tons of broken beer bottles. We decided to check the sheets-cigarette burns/holes in the sheet along with what looked like curly pubic hairs. Went downstairs and got our money back! DO NOT STAY HERE! I did not feel safe and so glad we left!

I would not recommend this hotel! Bad smoking smell of the whole place even though your room is non smoking still. Not a safe place to stay either. Cleanliness of the room is poor, sad to say.

I don't have an issue with a budget hotel, but this place was awful. I would've moved but every college and high school in the area was having graduation ceremonies, so there was no where to go. I entered the lobby to check-in, no one was at the desk and the area smelled of marijuana. The hallway leading to my room (when someone finally wandered to the front to check me in) was also smelly, though this was not the dank smell of weed, it was more like wet dog. I've attached pictures of some of the visual issues in the room, but it also featured a non-functioning television, a fridge that only reached a tepid temperature, broken drawers, carpet that needed cleaning and a blow dryer that was dead. I thought about asking for another room, but I glanced out the window and noticed random people standing in the parking lot and many cars stopping by for brief moments, and decided it might be better not to draw attention to myself. My room key failed to work each and every evening when I returned and one of the employees at the front desk got very snarky with me when I had to return a second time with the malfunctioning key card. He offered me a quick tutorial on how to use one. I've stayed in plenty of hotels so I do know how to open a door, thanks,and the condescending attitude really made me angry. In closing, I wasn't expecting anything beyond a clean room to sleep in as I was busy at a convention all day. I didn't get remotely close to that goal.

Terrible !!! Smells bad ,people drinking outside with loud music just terrible didnt even checkin

Too much foot traffic all night long. Weed smoke was heavy throughout the building. Hookers and drug dealers every where. Rooms are in need of a total makeover. Peeling paint,ceiling falling down, and the breakfast was super bad.

Too many people hanging around outside the hotel ,people fighting slamming doors smoking drugs inside the hotel

Filthy deplorable ! I have contacted NC Dept of Health as well! Would not even place suitcase on floor of elevator! Arrived after MN so could not relocate! When I called to speak to mgmt next day he hung up on me!

The outside, inside, and the entire property looks ghetto. Loud noises in hotel and outside all day and night.

Checked in our door didn't lock, bathroom lite didn't work room was filthy and incease burns where everywhere. You really get wat you pay for

The room was absolutely disgusting, and the lobby was damp, molded, dark and smelly. Carpet was wet and all the baseboards were covered in mold and dirt. The room had dead bugs, dust collected on floors, tv area and the bathroom had a black ring around the base of the toilet. It was horrible. This place should not be in business.

This hotel looks nothing like the pictures and it should not be listed online. The first room I was in I had to keep killing spiders and I kept itching. The second room had roaches and was still itchy. This hotel was just disgusting and needs to be closed.

When we entered room there were a jug of juice and cup in room. Bathroom shower broken. Worst part someone came in room while we were sleeping

1209 Plainview Dr Raleigh NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Microtel Inn & Suites by Wyndham Raleigh places you within 2 miles (3 km) of Hedingham Golf Club and African American Cultural Complex. This 74-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Also nearby are Marsh Creek Park and Historic Oak View County Park.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All of Microtel Inn & Suites by Wyndham Raleigh's 74 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Free local calls and desks are other standard amenities.


Property features

At Microtel Inn & Suites by Wyndham Raleigh, guests have access to a fitness center, free WiFi in public areas, and conference space. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a TV in a common area.

Guest reviews for Microtel Inn & Suites by Wyndham Raleigh

Everyone (17) Business (16) Couples (10) Family (3) Other (20) Friends (3)
1

never again!

Everyone

I know you get what you pay for but this was ridiculous! First room was never cleaned, garbage in the trash cans, cigarette butts and ashes in the ash trays room stunk and was just generally dirty. I complained and was told another smoking room might not be much better so I took a non smoking room. Second room was cleaner in appearance, I stayed for 3 nights there and never saw room service come in to clean daily....no change of towels or anything! First night was ok...not the most comfortable bed but it worked. By the end of my stay I was loaded on my arms and ankles with bed bug bites!

By , from PA on Jan 21, 2018

Review comment responded on Jan 23, 2018

I apologize for the inconvenience you experience during your stay and would like to offer you 1000 reward points.

1

very bad condition

Everyone

Stay away.. Couldn't stay for 5 minutes.. cancelled and moved out to another hotel.

By on Jan 2, 2018

Review comment responded on Jan 22, 2018

Thank you for taking the time to write a review. I would like to apologize and offer you 1000 reward points.

1

i wish i could give a zero

Everyone

My experience was horrible. The bed had a full size top sheet on a king size bed. The carpet had gross stains on it. Granted it was a "smoking room" which I asked for but the bed spread had multiple burn holes in it. I asked for another one at the from desk and that one had holes in it also. We was trying to make the best of it because I had my fiancé with me. I booked this room for 4 days/3 nights. So 1st night=we just said ok, it's Christmas time so let it do what it do. 2nd night=we had to kill 2 roaches that came from behind a painting on the wall. 3rd morning = actually saw a bed bug on the pillow. Uuhh,.. We had to put all clothes--clean and dirty in the dryer to be sure not to bring those bugs in the house. I understand that insults and personal details will not get posted, however this is not an insult. It is the truth. I wish someone would have wrote a review with details like this. People hung out in the lobby that looked like the shelter put them up in this hotel to get them off the streets. Or maybe the red cross put people there to get them out the cold weather. The continental breakfast was cold cereal, cold bagels, instant grits/oatmeal and watered down orange juice. A big sign on the wall says you will be charged $20 if you take your breakfast back to your room. Really, who wants to eat anything in that lobby. Housekeeping did not clean our room the whole time we were there. We had to ask for towels. Take it from me..spend extra $20 a night for a decent room.

By , from NC on Dec 29, 2017

Review comment responded on Jan 22, 2018

Thank you for taking the time to write a review. I would like to apologize and offer you 1000 reward points.

1

close to the hospital and that’s the only positive

Everyone

Horrible night! Right next to gas station, gross stains on the sheets, dead bugs in the bathroom. NO CRIB!!!! Their website and orbitz say crib but they have no crib or pack n play! Front desk lady was so rude! Can’t bring food to your room which is probably good because there isn’t much space in there. Just a bad experience. Glad it was only 1 night.

By on Dec 11, 2017

Review comment responded on Jan 22, 2018

Thank you for taking the time to write a review. I would like to apologize and offer you 1000 reward points.

1

dump

Everyone

Out dated hotel. Surprise it's not closed for remodeling. Worst hotel ive stayed in in years. Could hear people all night in next room. If this is an example of Microtel hotel across the states. Make no mistake, ill never stay in another Microtel

By , from raleigh, nc on Nov 18, 2017

1
Everyone

The Microtel does not appear to be kept up. I would have gotten another hotel had I been staying more than one day.

By on Oct 1, 2017

1

the hotel looked terrible

Everyone

When we arrived there were people just congregated outside of the hotel! They looked like they were from the neighborhood! There were windows broken and taped up! We could see people in some of the rooms and apparently either they wanted fresh air or the a.c. was broken because they had their windows open but there weren't any screens! We promptly cancelled the reservation!

By on Sep 4, 2017

2

nasty hotel

Everyone

I found a condom wrapper in my room not enough towels or rags the walls was dirty n it smelled like weed

By on Aug 25, 2017

1

stay away

Everyone

looks very ghetto but gave it benefit of doubt since it was just one night, lobby was very hot and smelled like stale cigarette smoke, front desk guy was very nice. We got our key and went upstairs. Getting off the elevator there was a guy sitting in the floor on his phone smoking a cigarette. Vending machine had bars all over it. Room was very dirty looking, heavily stained carpet and horrible stale cigarette smell. Bathroom looked ok though there was hair sticking out of the hair dryer. Outside the window was nothing but trash and tons of broken beer bottles. We decided to check the sheets-cigarette burns/holes in the sheet along with what looked like curly pubic hairs. Went downstairs and got our money back! DO NOT STAY HERE! I did not feel safe and so glad we left!

By on Jul 23, 2017

1

terrible place to stay

Everyone

I would not recommend this hotel! Bad smoking smell of the whole place even though your room is non smoking still. Not a safe place to stay either. Cleanliness of the room is poor, sad to say.

By , from ct on Jul 17, 2017