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Recent guest reviews

Our room overlooked the pool which was green and not working.

Really a dump…

Easy exit without getting caught in shopping center traffic

Property is close to shopping and dining, and close to friends in North Raleigh

This is a 12 story building. Our room was on the 9th floor with a great view. The room was about on par with say a Hampton Inn, so was OK. What was surprising was how shabby the hotel was. There was only one elevator from the lobby and it had a filthy carper with a duct taped cut in it. If the hotel had been really busy count on long waits for the elevator (we discovered there was also a back side elevator down to the laundry area, which also had a duct taped cut in its carpet. The walk down the hall to our room looked like something even a flea bag would have taken care of, with peeling wall paper along the full length of the hall. The swimming pool was green (algae bloom). We did not try the restaurant or any other "amenities". You would think what is supposed to be a 3-star Hilton hotel would exhibit better upkeep. Fortunately, the room itself was OK, but the overall experience was not good.

Clean and good staff

This is my second time staying here. It’s always clean n the staff is friendly.

Overall property is very nice and great for the price. However, make sure you get an even-numbered room because the odd-numbered rooms face the belt line and the road noise makes for a very disruptive night.

The hotel is nice. Close to everything you need Mall food Walmart Target CVS and Walgreens. Nice and clean and quiet. Only down side was that they do not have microwaves in the rooms. Im not sure if its because of COVID. Also the ice machine on the floor I stayed on was not working so you either had to go up a floor or down a floor. Over all it was good. The beds where comfy and TV selection channels where great too. Wifi was good too.

Nthg was great about the hotel and the staff was not friendly or helpful at all. They didn't welcome us nor offer to explain the amenities of the hotel. Just seem as if they wanted to get us out the way.

Everything was to expectation. Staff was very friendly at check in and checkout.

I like restaurant in hotel it’s very good , and hotel too , thanks

Great location. Great hotel. Don't know what else to say

Glenwood Ave Raleigh NC

Hotel highlights

  • Walking distance to Crabtree Valley Mall
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located in Crabtree within a short walk of Crabtree Valley Mall, DoubleTree by Hilton Raleigh Crabtree Valley is within 2 miles (3 km) of Shelley Lake Park. This 176-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect 45-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.


Property features

Guests of DoubleTree by Hilton Raleigh Crabtree Valley have access to an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.

Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Transfer Shower, Mobility & Hearing)

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Raleigh Crabtree Valley

Everyone (23) Couples (7) Family (7)
3
Family

Our room overlooked the pool which was green and not working.

By on Jun 28, 2022

1
Partner Couples

Really a dump…

By on Feb 7, 2022

Review comment responded on Feb 11, 2022

I apologize that you didn't have a excellent experience with us. Hopefully, you give us another chance in the future.

5
Everyone

By on Feb 1, 2022

3
Partner Couples

Easy exit without getting caught in shopping center traffic

By on Dec 23, 2021

Review comment responded on Dec 29, 2021

Thank you for staying with us and Happy New Year!!!

1
Everyone

By on Aug 22, 2021

4
Family

Property is close to shopping and dining, and close to friends in North Raleigh

By on Jul 7, 2021

Review comment responded on Jul 10, 2021

Thank you for your review!

3
Partner Couples

This is a 12 story building. Our room was on the 9th floor with a great view. The room was about on par with say a Hampton Inn, so was OK. What was surprising was how shabby the hotel was. There was only one elevator from the lobby and it had a filthy carper with a duct taped cut in it. If the hotel had been really busy count on long waits for the elevator (we discovered there was also a back side elevator down to the laundry area, which also had a duct taped cut in its carpet. The walk down the hall to our room looked like something even a flea bag would have taken care of, with peeling wall paper along the full length of the hall. The swimming pool was green (algae bloom). We did not try the restaurant or any other "amenities". You would think what is supposed to be a 3-star Hilton hotel would exhibit better upkeep. Fortunately, the room itself was OK, but the overall experience was not good.

By on Jun 25, 2021

Review comment responded on Jun 27, 2021

Thank you for your review, our website states that our pool is temporarily closed, we are in the process of minor renovations but we are glad you enjoyed your room and want to apologize that you had to experience this, we hope to see you again in the future

5
Family Business Business

Clean and good staff

By on Jun 25, 2021

Review comment responded on Jun 27, 2021

Thank you

5
Everyone

By on Apr 12, 2021

Review comment responded on May 3, 2021

Thank you!

5
Friends

This is my second time staying here. It’s always clean n the staff is friendly.

By on Apr 11, 2021

Review comment responded on Apr 12, 2021

Thank you Anonymous!

DoubleTree by Hilton Raleigh Crabtree Valley

4100 Glenwood Ave, Raleigh, NC 27612
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