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Recent guest reviews

pam at the front desk was overly personal, then overly rude

Door strip was coming lose on side of door...told when I was checking out

The hotel has terrible service and staff was not professional.

It’s clear this property is in need of a refresh. My suite had rust in several places and several damaged cabinets. The refrigerator stank of fish - it clearly has not been cleaned in a while. In short, I got a good price on this hotel for a reason. It still probably wasn’t worth it.

Clean, safe & comfy bed. As always great staff; i ❤ Ms. Pam💋💋💋💋

Not very clean. People were smoking outside. The room had an odor to it.

Quiet. Friendly staff. Comfortable bed. Easy check in.

Love the staff! I don't have any negative reviews about this site.

Location, the price and the room size. Did not have kitchen utilsils

Stay was great. Front desk staff, Brittany & Britni were awesome per usual. The evening/night lady (she has the red hair) @ the desk was so nice per usual also. With any issues they handle it quickly & in a professional matter. I stayed here often & ❤ it! Even

Room was not very clean, no bedding/pillows for pull out bed in room, phone is missing all buttons and labels.

The room was okay. The stairs and stairways were dirty, the trash can by the stairwell was not emptied. They need to step up their cleaning.

Great staff. Easy Check In & Out. Great Water Pressure.

A couple people right outside the room smoking pot.

Location is safe & well secured. Little to no noise. I feel that my personal property, which is my car is also safe @ location.

Beds weren't bad. But the kitchen wasn't up to par. Bugs in the frig and stove top wasnt sitely. Mold in the caulking around the tub. Broken down cars in parking lot. Exterior needs a thourough presource washing. Not a good visit. Staff at front desk was nice.

A/C noisy, not consistent in keeping the temperature

N Carolina Highway 55 Durham NC

Hotel highlights

  • Steps from Research Triangle Park
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Extended Stay America - Raleigh-Research Triangle Park-Hwy55 places you next to Research Triangle Park and within a 3 miles (5 km) of Herndon Hills Farm. This 125-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 125 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 3.2-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

Extended Stay America - Raleigh-Research Triangle Park-Hwy55 features free WiFi in public areas, coffee in a common area, and express check-out. Free parking is available if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include laundry facilities, a picnic area, and barbecue grills.

Room options

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Extended Stay America - Raleigh-Research Triangle Park-Hwy55

Everyone (25) Business (9) Couples (3) Family (4) Other (6) Friends (1)
1
Business Business

pam at the front desk was overly personal, then overly rude

By on May 22, 2020

Review comment responded on May 23, 2020

Thank you for taking the time to provide feedback about your stay. We apologize for the unpleasant experience with one of our associates. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

2
Everyone

Door strip was coming lose on side of door...told when I was checking out

By on Feb 24, 2020

Review comment responded on Feb 25, 2020

Thank you for being our guest. We are sorry for the problem you encountered with the door and regret the inconvenience it caused. The issue has been checked and resolved by our associates for a better guest experience going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management

1
Family

The hotel has terrible service and staff was not professional.

By on Nov 11, 2019

Review comment responded on Nov 12, 2019

Thank you for evaluating your recent stay with us. We are sorry you did not find our staff at their best. Our team genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management

2
Business Business

It’s clear this property is in need of a refresh. My suite had rust in several places and several damaged cabinets. The refrigerator stank of fish - it clearly has not been cleaned in a while. In short, I got a good price on this hotel for a reason. It still probably wasn’t worth it.

By on Sep 13, 2019

Review comment responded on Sep 14, 2019

Please accept our sincere apology for the cleanliness and maintenance issues you encountered with your room. We have shared your feedback with the appropriate teams so that corrective measures can be taken. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management

5
Everyone

Clean, safe & comfy bed. As always great staff; i ❤ Ms. Pam💋💋💋💋

By on Sep 8, 2019

1
Business Business

Not very clean. People were smoking outside. The room had an odor to it.

By on Aug 26, 2019

Review comment responded on Aug 27, 2019

Thank you very much for staying at our hotel. We failed you in the most basic of ways by not providing a clean and comfortable guest room and for that we are very sorry. Be assured we take the cleanliness of your suite and the entire hotel very seriously. Remedial steps within our housekeeping department are underway to ensure this does not happen again. We truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management

5
Everyone

Quiet. Friendly staff. Comfortable bed. Easy check in.

By on Jun 11, 2019

Review comment responded on Jun 12, 2019

It was a pleasure to read your fantastic review of the Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you, and we look forward to our next opportunity to host you again soon. Sincerely, Hotel Management

3
Everyone

By on May 28, 2019

5
Everyone

Love the staff! I don't have any negative reviews about this site.

By on May 11, 2019

Review comment responded on May 14, 2019

Thank you for taking the time to share your warm feedback regarding your stay at Extended Stay America. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. Thank you again, and we look forward to welcoming you back very soon. Sincerely, Hotel Management

4
Everyone

Location, the price and the room size. Did not have kitchen utilsils

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Thank you for selecting us for your needs. We are delighted to read you liked the spaciousness of your well-equipped room and that our convenient location was perfect for your plans. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Extended Stay America - Raleigh-Research Triangle Park-Hwy55

4515 N Carolina Highway 55, Durham, NC 27713
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