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Recent guest reviews

location close to many nice places was good experience

Not bad for the price. The gront desk were helpful.

I have stayed at BW Cary for many years and I love the location. However, the hotel might use a renovation.

Room was clean. Breakfast was ample. Staff was friendly.

Very clean rooms very spacious staff friendly, breakfast was good and a lot to choice from. Bed was comfortable and room was quite would stay there again.

Hotel a little dated but room was clean and breakfast was good.

It looked like they'd been making updates but you could tell that the hotel was aging. Tiles were chipped, there were some stale smells, floors were not level in some places, etc. The carpet near the walls needed more vacuuming.

It was clean and very conveniently located to shopping and dining

Aged room, had bad smell. I will not recommend to others.

The hotel, room, and staff were nice. That’s about it. We were put at the end of a hall where there is an exit door (room 224). It was constantly slammed and very loud. It was a heavy door. If it wasn’t slammed it wouldn’t close properly, which is a definite safety concern. It wasn’t nice having people in and out all night. I couldn’t find any vending machines, only the snack area across from the front desk where bottled water was $2.50 each and canned pop was $2 each. The worst part was housekeeping. We were gone all day and expected to come back to a nice, clean room. We were wrong. They didn’t restock the soaps, they didn’t leave another dry cleaning bag, they didn’t clean up the very little trash we left, they didn’t restock the plastic cups we used, they didn’t leave ANY towels except one I had hanging on the shower rod, AND to top it all off, they left plastic trash in our room that WAS NOT OURS. I went to the front desk and was told the best they could do was say it would be cleaned properly the next day. I even had to be given pool towels because they didn’t have any more regular towels. Also, since I prepaid through Orbitz, they couldn’t compensate me anything other than possibly a free night but I’m pretty sure we don’t plan to stay there again. I’ve never had this bad of an experience, and I normally love Best Western, but this just sucked.

Check in was fast and easy, the front desk staff was great, our room was clean but our fridge took really to make things cold, our air conditioning could have been better but all in all we had a pleasant stay.

Clean rooms and comfortable beds. Warm breakfast was nice, dining room staffed and attentive. Check in was poor. Only one clerk who was unable to leave his post until 11:00 pm to bring us sheets, blankets and pillows for the sofa bed we requested during the reservation a week earlier. So the kids had to stay up till the bed was ready.

Walnut St Cary NC

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Outdoor pool
  • Fitness center

Located in Southwest Raleigh within a short walk of Crossroads Plaza, Best Western Plus Cary Inn - NC State is within 2 miles (3 km) of Cary Towne Center. This 138-room hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a fitness center.


Rooms

All 138 rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find 39-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

At Best Western Plus Cary Inn - NC State, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Cary Inn - NC State

Everyone (39) Couples (4) Family (15)
4
Family Family

location close to many nice places was good experience

By on Jan 23, 2021

5
Everyone

By on Oct 21, 2020

5
Everyone

By on Jul 14, 2020

Review comment responded on Jul 31, 2020

Thanks for the great feedback.

5
Family Business Business

Not bad for the price. The gront desk were helpful.

By , from Utah on Jun 14, 2020

Review comment responded on Jul 3, 2020

Thanks for the great feedback.

1
Everyone

By on Jun 14, 2020

Review comment responded on Jul 3, 2020

thanks for the feedback.

5
Everyone

By on May 22, 2020

Review comment responded on Jul 3, 2020

We appreciate the feedback.

5
Everyone

By on May 19, 2020

Review comment responded on Jul 3, 2020

We appreciate the feedback.

3
Everyone

By on Feb 28, 2020

Review comment responded on Feb 29, 2020

We appreciate the feedback and hope to see you again.

4
Family Family

I have stayed at BW Cary for many years and I love the location. However, the hotel might use a renovation.

By on Feb 18, 2020

Review comment responded on Feb 23, 2020

We appreciate the great feedback and hope to see you again soon.

4
Family

Room was clean. Breakfast was ample. Staff was friendly.

By on Jan 27, 2020

Review comment responded on Feb 1, 2020

Thanks for the great feedback. We do hope to see you again.

Best Western Plus Cary Inn - NC State

1722 Walnut St, Cary, NC 27511
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