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Hotel Rio Queretaro

3.5 star property

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Photo gallery for Hotel Rio Queretaro

Ecotours
Breakfast, lunch and dinner served
Lobby sitting area
Breakfast, lunch and dinner served
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Andador Matamoros 12, Centro Historico, Querétaro, QUE, 76000
  • Place, Querétaro Cathedral
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room (1 Cama Matrimonial)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room (1 Cama Matrimonial)

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room (1 Cama Queen)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room (1 Cama Queen)

9.0 out of 10
Wonderful
(10 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Hotel Rio Queretaro is next to Teatro de la Ciudad and Museum of the Restoration of the Republic. This 22-room, 3.5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Teatro de la Ciudad - 1 min walk - 0.1 miles
  • Querétaro Cathedral - 2 min walk - 0.1 miles
  • Zenea Garden - 3 min walk - 0.2 miles
  • Querétaro Regional Museum - 5 min walk - 0.3 miles
  • Plaza de Armas - 7 min walk - 0.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 40 min drive

Restaurants

  • ‪Las Gorditas de Madero - ‬4 min walk
  • ‪Esquina Mezcal - ‬2 min walk
  • ‪Black Juice & Coffe Lab - ‬1 min walk
  • ‪Dolce Bisquet - ‬1 min walk
  • ‪Maco Cafe - ‬1 min walk

About this property

Hotel Rio Queretaro

Guests of Hotel Rio Queretaro enjoy access to free WiFi in public areas, a business center, and coffee in a common area. For transportation, you can make use of an airport shuttle (available 24 hours) for MXN 1400 per person one-way, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include express check-in, express check-out, and free newspapers.
28-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, laptop-compatible safes, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 180 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 to 150 for adults and MXN 80 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Patios
  • El Rinconcito

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • In a regional park
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2011

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 28-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 125 to 150 for adults, and MXN 80 to 100 for children
  • Airport shuttle fee: MXN 1400 per person (one-way)
  • Airport shuttle fee per child: MXN 1400 (one-way)
  • Nearby parking fee: MXN 180 per day(1148 ft away; open 24 hours)
  • Rollaway bed fee: MXN 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Rio Queretaro
Rio Queretaro

Frequently asked questions

Is a free cancellation option available at Hotel Rio Queretaro?

Hotel Rio Queretaro provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do around Hotel Rio Queretaro?

This hotel is situated in Downtown Querétaro, just steps from Zenea Garden and Teatro de la Ciudad, and within a short walk of Plaza de Armas. You'll also find Alameda Hidalgo Park and Museum of the City less than a mile away.

Is parking available on site at Hotel Rio Queretaro?

No, there isn't parking available at the hotel.

Does Hotel Rio Queretaro include a casino?

No, Hotel Rio Queretaro doesn't have a casino.

Is there an indoor pool at Hotel Rio Queretaro?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Rio Queretaro?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Rio Queretaro?

No, this hotel doesn't have a spa tub.

Does Hotel Rio Queretaro have a restaurant that serves breakfast?

Yes, Hotel Rio Queretaro serves a full breakfast for a surcharge each morning at Dos Patios.

Will Hotel Rio Queretaro allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Rio Queretaro.

Are there connecting rooms at Hotel Rio Queretaro?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Rio Queretaro?

The closest major airport to Hotel Rio Queretaro is Queretaro Intl. Airport (QRO), which is 22.5 mi away (40 minutes by car).

Are there rooms with balconies that I can book at Hotel Rio Queretaro?

No, there aren't any guestrooms at Hotel Rio Queretaro that offer a balcony.

Does Hotel Rio Queretaro host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Rio Queretaro.

Hotel Rio Queretaro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 585 reviews
Rating 8 - Good. 205 out of 585 reviews
Rating 6 - Okay. 51 out of 585 reviews
Rating 4 - Poor. 18 out of 585 reviews
Rating 2 - Terrible. 18 out of 585 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Hotel staff was very polite and rooms were great
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, very close to the center of the city, at a walking distance. Very clean and friendly staff.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax and walk around the beautiful Querétaro Centro.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time in Querétaro

Fantastic location in Querétaro. The hotel was walking distance to all the main sights and there was a good selection of restaurants and coffee shops nearby. Will definitely stay here again.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

GILBERT

Liked: Cleanliness, amenities, property conditions & facilities
Jesus and all hotel personnel were great.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, quiet, clean, good food. Best value
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Miguel

Liked: Staff & service, amenities, property conditions & facilities
It was close yet far enough from all the noise in other areas.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay was wonderful and clean. The front desk helped with transportation from and to airport, and helped with your reservations.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and comfortable. Staff very nice.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hotel Rio Queretaro. The location is ideal being right in the middle of the Centro Historico. The staff was also very helpful with my concerns and needs. Finally, the hotel has a very good restaurant.
Stayed 7 nights in Oct 2022
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Very helpful with transportation planning Our room was a bit noisy late in the evening due to it’s location in the hotel Overall we had a great stay
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at the hotel. The staff was amazing, accommodating and friendly. Even helped us plan transportation to nearby San Miguel. Hotel room was clean, and spacious. Hotel was conveniently located near the town square where we spent the day exploring and walking.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Loved the friendliness of the staff, the cleanliness, and the location! Close to coffee shops, restaurants, and museums.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Beatrice

Helpful

The Rio Hotel is an amazing place to stay just a few steps from the main church’s and attractions. Rogelio, Itzel, Carolina were so helpful & friendly giving us directions,
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 9 nights in Oct 2023
Verified

6/10 Okay

Ana Maria

Location was good Facilities didn’t work properly Too much noise, hard to rest
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swift check-in & check-out. Friendly helpful front desk staff. Huge room with a/c and perfectly clean. Only negative would be how long it took to get hot water in the shower (in excess of 10 minutes!). Perfect location in the city center. Great places to eat, drink, tours to take. Safe area. Great value!
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service
Location is perfect. Lots of historic sites are within walking distance. Rooms are simple, down to the minimum. There are no elevators and stairs are a bit narrow. Keep that in mind if you hace difficulty getting around. Staff is very professional and will assist you in any way they can. Rooms are clean every day. Nice place.
Stayed 7 nights in Apr 2023
Verified

8/10 Good

José David Nazario Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
sigan superandose
Stayed 1 night in Jul 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Know what you booked

The only problem we had was at check in when the room they gave us was not what we had paid for(the most expensive room listed). After pointing this out, they showed us two other rooms to pick from. The room and entire hotel was very clean and we had no other problems.
Stayed 9 nights in May 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay at Rio Hoteles in Querétaro! Everyone was very nice, but particularly Alejandro & Ricardo. My room was clean. It is noisy in the evening and you can hear the bell churches but I really didn’t mind. Ricardo was my Uber driver and took me to all the magic Pueblos around. I even met his Mom, who made me a Calavera Catrina make-up. The Hotel is well located in the Centro and near a beautiful park. I now have a new family in Querétaro!
Stayed 10 nights in Oct 2023
Verified

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Updated property, nice furnishings, central location. Water pressure and delivery of hot water in the shower was not good. My room was clean, lobby was clean, and the common areas were clean. Noise was definitely a problem; situated on a busy andador full of bars and restaurants, busy loud restaurant and bar in hotel, close to churches where fireworks were exploding at all hours, and church bells ringing. Staff was friendly and accomodating. However, I will not stay here again.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Alejandra

Liked: Cleanliness
Too noisy on the rooms of the first floor, no warm water, old rooms. I reserved a king room and upon arrival told us they didnt have any availability.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very noisy with construction and a drunk smashing a bottle at 2:00am in front of door of one of my travelers. The desk did nothng about it.
Stayed 1 night in Feb 2023

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