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Hotel Patio Santiago

Property class: 4.5

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Terrace/patio
Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk
Deluxe Room | Premium bedding, down comforters, in-room safe, desk
Interior detail
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Alameda Hidalgo Park
    ‪9 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Hotel Patio Santiago is adjacent to Casa de la Zacatecana Museum and within a 5-minute walk of Plaza de Armas. This 43-room, 4.5-star hotel has free breakfast along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Zenea Garden - 5 min walk - 0.3 miles
  • Alameda Hidalgo Park - 9 min walk - 0.5 miles
  • Aqueduct of Santiago de Querétaro - 12 min walk - 0.7 miles
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Breton - ‬2 min walk
  • ‪Santa Cecina - ‬1 min walk
  • ‪Hotel Patio Santiago - ‬1 min walk

About this property

Hotel Patio Santiago

Hotel Patio Santiago offers a gym, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for MXN 800 per vehicle. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a meeting room, a library, and a banquet hall.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and bathrobes. Free local calls, laptop-compatible safes, and ironing boards are also standard.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids, 12 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Frequently asked questions

Is a free cancellation option available at Hotel Patio Santiago?

Hotel Patio Santiago offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Patio Santiago?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Patio Santiago on Apr 30, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Patio Santiago?

This hotel is situated in Downtown Querétaro, just steps from Plaza de Armas and Casa de la Zacatecana Museum, and within a short walk of Zenea Garden. You'll also find Aqueduct of Santiago de Querétaro and Corregidora Stadium within a short drive.

Does Hotel Patio Santiago include a casino?

No, Hotel Patio Santiago doesn't have a casino.

Will I find an indoor pool at Hotel Patio Santiago?

No, there is no indoor pool at this hotel.

Does Hotel Patio Santiago feature a restaurant that includes a breakfast menu?

Yes, Hotel Patio Santiago serves free breakfast (local cuisine) each morning from its restaurant.

Will Hotel Patio Santiago allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Patio Santiago for a fee of MXN 1000 per pet, per day. The property also provides food and water bowls. A deposit of MXN 2000 per stay is collected.

How far is the airport from Hotel Patio Santiago?

The closest major airport to Hotel Patio Santiago is Queretaro Intl. Airport (QRO), which is 20.6 mi away (37 minutes by car).

Does Hotel Patio Santiago have a wedding venue?

There are wedding services available at Hotel Patio Santiago if that's in your vacation plans.

Hotel Patio Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 392 out of 498 reviews
Rating 8 - Good. 64 out of 498 reviews
Rating 6 - Okay. 20 out of 498 reviews
Rating 4 - Poor. 13 out of 498 reviews
Rating 2 - Terrible. 9 out of 498 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y el personal muy amable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely beautiful. The rooms are very clean and spacious, and the terrace is lovely and very roomy. Overall, it’s a gorgeous hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Everybody so nice at this place, excellent on everything, beautyful Hotel and very centric . Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
Stayed 4 nights in Jan 2026

8/10 Good

Claudia, mission

Stayed 5 nights in Jan 2026

10/10 Excellent

Javier, Dickinson

Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher, Los Alamitos

Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Sleek, simple, great service, beautiful property
Stayed 1 night in Dec 2025

10/10 Excellent

Raul

Stayed 6 nights in Dec 2025

10/10 Excellent

Alison

Loved it!
Stayed 1 night in Dec 2025

4/10 Poor

Andres

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
Stayed 1 night in Dec 2025

10/10 Excellent

Atalie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in great area, easy walking distance from center. Staff is very friendly. Rooms are very clean and spacious. Would recommend staying here ☺️
Stayed 1 night in Dec 2025

6/10 Okay

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Liked: Amenities
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Service was slow, food was good.
Stayed 2 nights in Dec 2025

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff is a little bit not organized
Stayed 1 night in Dec 2025

10/10 Excellent

Leslie Ann

Stayed 7 nights in Nov 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Alondra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, rooms were clean and modern, and it was in a walkable area. It’s a beautiful and relatively new hotel, and a very relaxed stay,
Stayed 3 nights in Nov 2025

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Amenities also, great staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

IVAN

Business traveler
Liked: Cleanliness, property conditions & facilities
El personal es muy amable. Es necesario que pongan menú de alimentos en las habitaciones así como un directorio de extensiones
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does not offer breakfast but the area is surrounded with amazing restaurants. It is in a perfect location. We will definately be staying there again.
Stayed 1 night in Nov 2025

8/10 Good

Elsa

Liked: Cleanliness, property conditions & facilities
Good location, spacious room A little dark inside
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. The whole interior look as if it was recently renovated. Beautiful rooms and restrooms. Friendly, helpful staff. 5 min walk from beautiful plaza where you will find plenty to eat and shop for. Highly recommend this hotel.
Stayed 1 night in Nov 2025