Hotel Mesón de Carolina

2.0 star property
Hotel in Querétaro with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Mesón de Carolina

Interior detail
Family dining
Reception
Studio Suite | Bathroom | Shower, towels
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
36 Av Reforma Ote Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Alameda Hidalgo Park
    ‪9 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪38 min drive‬

Room options

Basic Double Room, 1 Double Bed

  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room

  • 183 sq ft
  • Sleeps 6
  • 3 Queen Beds

Studio Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Hotel Mesón de Carolina is within a 5-minute walk of sights such as Casa de la Zacatecana Museum and Querétaro Regional Museum. This 76-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Zenea Garden - 5 min walk - 0.3 miles
  • Alameda Hidalgo Park - 9 min walk - 0.5 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 0.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Carola - ‬3 min walk
  • ‪Sky Garden - ‬4 min walk
  • ‪El Rincón de los Sentidos - ‬1 min walk
  • ‪Santa Cecina - ‬2 min walk
  • ‪Hotel Patio Santiago - ‬3 min walk

About this property

Hotel Mesón de Carolina

Hotel in Querétaro with a 24-hour front desk and a restaurant
Hotel Mesón de Carolina features free WiFi in public areas, a business center, and coffee in a common area. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a vending machine and a banquet hall.
Guests can stay connected with free WiFi. Ceiling fans are also available. Housekeeping is available once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mesón de Carolina Hotel
Hotel Mesón de Carolina Querétaro
Hotel Mesón de Carolina Hotel Querétaro

Frequently asked questions

Are free cancellation options available at Hotel Mesón de Carolina?

Hotel Mesón de Carolina offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do within easy reach of Hotel Mesón de Carolina?

This hotel is situated in Downtown Querétaro, just steps from Casa de la Zacatecana Museum, and within a 10-minute walk of Zenea Garden and Plaza de Armas. You'll also find Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro less than a mile away.

Is parking available on site at Hotel Mesón de Carolina?

No, this hotel doesn't offer parking.

Does Hotel Mesón de Carolina include a casino?

No, Hotel Mesón de Carolina doesn't have a casino.

Is there an indoor pool at Hotel Mesón de Carolina?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Mesón de Carolina?

Couples will appreciate amenities like a restaurant, concierge services, and a 24-hour front desk at this hotel.

Are there hot tubs at Hotel Mesón de Carolina?

No, there isn't a spa tub at this hotel.

Does Hotel Mesón de Carolina have a restaurant with a breakfast menu?

No, Hotel Mesón de Carolina doesn't have a restaurant that serves breakfast.

Does Hotel Mesón de Carolina allow pets to stay for free?

No, pets aren't allowed at Hotel Mesón de Carolina.

Does Hotel Mesón de Carolina have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Mesón de Carolina?

The closest major airport to Hotel Mesón de Carolina is Queretaro Intl. Airport (QRO), which is 20.8 mi away (38 minutes by car).

Are there rooms with balconies at Hotel Mesón de Carolina?

No, there aren't any guestrooms with balconies at Hotel Mesón de Carolina.

Reviews

Hotel Mesón de Carolina Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

Reviews

2/10 Terrible

Armando

Stayed 3 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small , hot water it is come from solar water heater and one morning I took my shower with cold water
Stayed 4 nights in Nov 2023

4/10 Poor

Karina

Traveled with family and small children
Disliked: Cleanliness, amenities
POR FUERA ESTA BIEN RAZONABLE PARA LA ZONA PERO POR DENTRO LAS HABITACIONES ESTAN CON OLOR A HUMEDAD LAS PAREDES SUCIAS ASI COMO EL BAÑO EN CONDICIONES MUY DEPLORABLES NO VOLVERIA AL LUGAR NO ES COMO LO MUESTRAN EN LAS FOTOS SE NOTA QUE TIENE EL EDIFICIO AÑOS DE ANTIGÜEDAD Y LA REGADERA GOTEANDO TODO EL TIEMPO NO HABIA JABON NI PARA LAVARSE LAS MANOS O SHAMPOO LAS TOALLAS SUPER DESGASTADAS
Stayed 1 night in Jun 2025

8/10 Good

Jhiraly

Traveled with family
Liked: Staff & service, property conditions & facilities
El hotel está súper bien ubicado, en el centro donde todo queda cerca caminando. En recepción son amables, igual en la cocina. El único tema que tuve fue que cuando llegamos la habitación aún no la habían limpiado, no habían cambiado sábanas ni sacado la basura. La TV no funcionó en toda nuestra estancia, fuimos a cambiar el control remoto, pero siguió sin funcionar, no me hizo mucha falta porque realmente solo estuve en el hotel por la noche, pero igual es un detalle que se debería revisar porque la TV viene listada en las amenidades de la habitación. Además de eso no tuve problemas, es un lugar económico, súper accesible, tranquilo y muy buena opción para una estancia agradable
Stayed 2 nights in Apr 2025

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, amenities
En general bien, había mosquitos en la habitación, los controles de TV no funcionaban muy bien, el agua caliente a veces salía y a veces no. El internet nunca llegó a la habitación. Las camas y almohadas no estaban tan cómodas. El personal amable y servicial, la ubicación es buena.
Stayed 2 nights in Mar 2025

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Mariana

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Había cucarachas y la televisión nunca sirvió apesar de que me dijeron que lo solucionarían
Stayed 1 night in Dec 2024

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Nov 2024

2/10 Terrible

AIDEE

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Se desperdicia mucha agua al esperar que el agua salga caliente. Adicional. Nos encontramos 2 cucarachas vivas en la cama. Poco personal para el restaurante.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, cumple con lo que ofrece
Stayed 1 night in Mar 2024

10/10 Excellent

Ileana Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Cómoda y económica
Stayed 1 night in Dec 2023

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto un tanto pequeño y expuesto a los sonidos de el lobby.
Stayed 5 nights in Oct 2023

8/10 Good

Pepe

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar céntrico y la cama muy cómoda. Talvez solo el ventilador deberia ser más grande.
Stayed 1 night in Jul 2023

2/10 Terrible

Marco

Traveled with group
Disliked: Cleanliness, staff & service
NO RESPETARON MI RESERVACIÓN, ERAN DOS HABITACIONES, ME COMENTARON QUE SIMPLEMENTE YA NO HABÍA HABITACIONES Y QUE ME PODÍAN OFRECER UNA QUE LES QUEDABA PORQUE CASI NO LA OFRECÍAN.
Stayed 1 night in May 2023

6/10 Okay

JAIRO DUQUE

Stayed 1 night in Apr 2023

2/10 Terrible

KARELIA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

PESIMO!!!

Camas incómodas, habitación sucia, hotel viejo, servicio de restaurant pésimo (encontramos tres cabellos en diferentes platillos), un baño de risa (no te podrías sentar en el escusado jajaja), tuve que buscar restaurant para que mis hijos fueron al baño a ser sus necesidades. Lo único "bueno" es que esta en el centro de la ciudad. Huespedes relajientos y nadie les decía nada; un día a las 7:30 am con platicas muy fuertes y carcajadas más fuertes aún. No volvería ni aunque fuera gratis =(
Stayed 2 nights in Dec 2022