- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, MasterCard, and Visa.
- The hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Holiday Inn Queretaro-Centro Historico
3.0 out of 5.0
3.6
out of 5
Average Guest Review
See all 13 reviews
This hotel is most popular for:
Recent guest reviews
Bad experience in the restaurant,went to eat breakfast and I waited more than 15 minutes to get a waiter,without smiled,he looked upset,after 20 minutes served my food,still without smiled,no eye contact,after 5 minutes I asked him for a napkin and the waiter still looked upset,the food is very good but the breakfast service is the worst;I decided to eat in my room and called to room service to order my diner and the order taker got upset when I asked to her for the kind of bread of salmon sandwich,unbelievable! I understand this kind of empleyees do not represent the company.I have stayed several times in holiday inn in differents countries and this is the first time with this kind of problems
Great place, great people. Except for the pools evict, I waited and waited and waited for a margarita... Never came
Had to just spend one night in Queretaro so we decided on a familiar option. Check in was super quick and without a problem. Didnt have to leave a credit card. Booked the poolside room for an extra ten dollars and its worth it. Your balcony door opens right onto the green grass and pool area. This would be ideal for families travelling. Its also good for smokers, as all of the other rooms require for you to walk outside of the hotel to smoke. Pool was big enough and didnt have a bunch of screaming kids in it. Many areas to sit beside the pool as well with prompt waiter service for drinks and food. Bar inside is nice. 5 USD for a beer. Rooms are spacious and clean. Also, three small hot tubs beside the pool too. Check out wasnt a problem. Just ask the front desk for a taxi and it will be there in no time. Roughly 6 USD to get to the center of town from this hotel. Overall, a great place to stay for families. Many businessmen also stay in the hotel, so it has a great reputation.
Rooms were clean and staff was friendly. A great value for the price charged.
This hotel had beautiful decor and comfortable beds. Similar to a stay back in the States at a holiday inn, only concern was there didn't seem to be enough staff on hand to handle rush of Easter week, we had to request twice to have our room cleaned on the Saturday and it finally got done by 6:00 p.m. Other days of our week stay we had no problems with this issue. Kids loved the pool and hot tubs! Also excellent wifi in the room.
My main interest was a hotel that had shuttle to the airport and this one had it. I was there only for about 6 hours. I didn't have a chance to enjoy most of the amenities but it was a pleasant hotel.
The only thing that realy I didn't like is that the not smoking room still smell like smoke and they don't have a penalty policy who smoke in a non smoking room due to In Mexico is not ilegal to smoke in enclosed areas. Just make sure to guaranty that item & make sure they smell it before ofering.
business
Great Hotel very helpful for English speaking guest
Just fine
The staff is friendly and the food at the restaurant is excellent!
Very friendly and helpful staff/ very comfortable if Spanish is not spoken/ convenient to Queretaro historic downtown plaza which is very safe and has some excellent places to eat and experience the culture/ great food and bar at hotel with convenient business hours for service.
The staff at this hotel were very friendly and helpful. I do not speak Spanish and they helped me with translation and with drivers. The hotel has a very nice gift shop and restaurant. I would recommend this Holiday Inn to anyone traveling to Queretero, Mx. I will stay there if I am required to travel back.
Hotel highlights
- Close to Santa Rosa de Viterbo Temple
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Downtown Queretaro, Holiday Inn Queretaro-Centro Historico is a leisurely stroll from sights such as Autonomous University of Queretaro and Plaza Galerias Shopping Center. This 234-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Santa Rosa de Viterbo Temple and Cerro de Las Campanas National Park are also nearby.
Dining
There are ample dining options with 3 onsite restaurants, including Los Arcos, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.
Rooms
All 234 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Safes, phones, and ironing boards are also available.
Property features
At Holiday Inn Queretaro-Centro Historico, guests enjoy an outdoor pool, a fitness center, and 3 spa tubs. There's free parking, as well as an airport shuttle for a fee at scheduled times. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guest reviews for Holiday Inn Queretaro-Centro Historico
good hotel good food
Everyone
Bad experience in the restaurant,went to eat breakfast and I waited more than 15 minutes to get a waiter,without smiled,he looked upset,after 20 minutes served my food,still without smiled,no eye contact,after 5 minutes I asked him for a napkin and the waiter still looked upset,the food is very good but the breakfast service is the worst;I decided to eat in my room and called to room service to order my diner and the order taker got upset when I asked to her for the kind of bread of salmon sandwich,unbelievable! I understand this kind of empleyees do not represent the company.I have stayed several times in holiday inn in differents countries and this is the first time with this kind of problems
grieta place
Families
Great place, great people. Except for the pools evict, I waited and waited and waited for a margarita... Never came
great for families and business
Couples
Had to just spend one night in Queretaro so we decided on a familiar option. Check in was super quick and without a problem. Didnt have to leave a credit card. Booked the poolside room for an extra ten dollars and its worth it. Your balcony door opens right onto the green grass and pool area. This would be ideal for families travelling. Its also good for smokers, as all of the other rooms require for you to walk outside of the hotel to smoke. Pool was big enough and didnt have a bunch of screaming kids in it. Many areas to sit beside the pool as well with prompt waiter service for drinks and food. Bar inside is nice. 5 USD for a beer. Rooms are spacious and clean. Also, three small hot tubs beside the pool too. Check out wasnt a problem. Just ask the front desk for a taxi and it will be there in no time. Roughly 6 USD to get to the center of town from this hotel. Overall, a great place to stay for families. Many businessmen also stay in the hotel, so it has a great reputation.
very nice
BusinessTravelers
Rooms were clean and staff was friendly. A great value for the price charged.
nice, clean, like back in the states
Families
This hotel had beautiful decor and comfortable beds. Similar to a stay back in the States at a holiday inn, only concern was there didn't seem to be enough staff on hand to handle rush of Easter week, we had to request twice to have our room cleaned on the Saturday and it finally got done by 6:00 p.m. Other days of our week stay we had no problems with this issue. Kids loved the pool and hot tubs! Also excellent wifi in the room.
one night stay
Couples
My main interest was a hotel that had shuttle to the airport and this one had it. I was there only for about 6 hours. I didn't have a chance to enjoy most of the amenities but it was a pleasant hotel.
very nice emviroment and decoration
BusinessTravelers
The only thing that realy I didn't like is that the not smoking room still smell like smoke and they don't have a penalty policy who smoke in a non smoking room due to In Mexico is not ilegal to smoke in enclosed areas. Just make sure to guaranty that item & make sure they smell it before ofering.
convenience
BusinessTravelers
business
great location for shopping
BusinessTravelers
Great Hotel very helpful for English speaking guest
business trip to queretaro
BusinessTravelers
Just fine
Dear Guest: We apologice for the inconvenience of the services at the restaurant, I apprecitte that you let us know therefore we will work with the staff. We always try to do our best for all ourr guest. We hope to see you in a near future for a improvement. Cordially yours, Micaela Peñaloza Guest Service Manager