Skip to main content
Beginning of main content

Holiday Inn Queretaro-Centro Historico

3.0 out of 5.0

Recent guest reviews

Bad experience in the restaurant,went to eat breakfast and I waited more than 15 minutes to get a waiter,without smiled,he looked upset,after 20 minutes served my food,still without smiled,no eye contact,after 5 minutes I asked him for a napkin and the waiter still looked upset,the food is very good but the breakfast service is the worst;I decided to eat in my room and called to room service to order my diner and the order taker got upset when I asked to her for the kind of bread of salmon sandwich,unbelievable! I understand this kind of empleyees do not represent the company.I have stayed several times in holiday inn in differents countries and this is the first time with this kind of problems

Great place, great people. Except for the pools evict, I waited and waited and waited for a margarita... Never came

Had to just spend one night in Queretaro so we decided on a familiar option. Check in was super quick and without a problem. Didnt have to leave a credit card. Booked the poolside room for an extra ten dollars and its worth it. Your balcony door opens right onto the green grass and pool area. This would be ideal for families travelling. Its also good for smokers, as all of the other rooms require for you to walk outside of the hotel to smoke. Pool was big enough and didnt have a bunch of screaming kids in it. Many areas to sit beside the pool as well with prompt waiter service for drinks and food. Bar inside is nice. 5 USD for a beer. Rooms are spacious and clean. Also, three small hot tubs beside the pool too. Check out wasnt a problem. Just ask the front desk for a taxi and it will be there in no time. Roughly 6 USD to get to the center of town from this hotel. Overall, a great place to stay for families. Many businessmen also stay in the hotel, so it has a great reputation.

Rooms were clean and staff was friendly. A great value for the price charged.

This hotel had beautiful decor and comfortable beds. Similar to a stay back in the States at a holiday inn, only concern was there didn't seem to be enough staff on hand to handle rush of Easter week, we had to request twice to have our room cleaned on the Saturday and it finally got done by 6:00 p.m. Other days of our week stay we had no problems with this issue. Kids loved the pool and hot tubs! Also excellent wifi in the room.

My main interest was a hotel that had shuttle to the airport and this one had it. I was there only for about 6 hours. I didn't have a chance to enjoy most of the amenities but it was a pleasant hotel.

The only thing that realy I didn't like is that the not smoking room still smell like smoke and they don't have a penalty policy who smoke in a non smoking room due to In Mexico is not ilegal to smoke in enclosed areas. Just make sure to guaranty that item & make sure they smell it before ofering.

business

Great Hotel very helpful for English speaking guest

Just fine

The staff is friendly and the food at the restaurant is excellent!

Very friendly and helpful staff/ very comfortable if Spanish is not spoken/ convenient to Queretaro historic downtown plaza which is very safe and has some excellent places to eat and experience the culture/ great food and bar at hotel with convenient business hours for service.

The staff at this hotel were very friendly and helpful. I do not speak Spanish and they helped me with translation and with drivers. The hotel has a very nice gift shop and restaurant. I would recommend this Holiday Inn to anyone traveling to Queretero, Mx. I will stay there if I am required to travel back.

Ave 5 De Febrero No 110 Queretaro QRO

Hotel highlights

  • Close to Santa Rosa de Viterbo Temple
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Downtown Queretaro, Holiday Inn Queretaro-Centro Historico is a leisurely stroll from sights such as Autonomous University of Queretaro and Plaza Galerias Shopping Center. This 234-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Santa Rosa de Viterbo Temple and Cerro de Las Campanas National Park are also nearby.


Dining

There are ample dining options with 3 onsite restaurants, including Los Arcos, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

All 234 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Safes, phones, and ironing boards are also available.


Property features

At Holiday Inn Queretaro-Centro Historico, guests enjoy an outdoor pool, a fitness center, and 3 spa tubs. There's free parking, as well as an airport shuttle for a fee at scheduled times. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 3

Business Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Superior Room

King 1 | Queen 1 | Sleeps 2

Room, 2 Queen Beds, Poolside

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Queretaro-Centro Historico

Everyone (1) Couples (2) Business (7) Family (2) Other (1)
2

good hotel good food

Everyone

Bad experience in the restaurant,went to eat breakfast and I waited more than 15 minutes to get a waiter,without smiled,he looked upset,after 20 minutes served my food,still without smiled,no eye contact,after 5 minutes I asked him for a napkin and the waiter still looked upset,the food is very good but the breakfast service is the worst;I decided to eat in my room and called to room service to order my diner and the order taker got upset when I asked to her for the kind of bread of salmon sandwich,unbelievable! I understand this kind of empleyees do not represent the company.I have stayed several times in holiday inn in differents countries and this is the first time with this kind of problems

By , from San Francisco on Aug 31, 2016

Review comment responded on Sep 26, 2016

Dear Guest: We apologice for the inconvenience of the services at the restaurant, I apprecitte that you let us know therefore we will work with the staff. We always try to do our best for all ourr guest. We hope to see you in a near future for a improvement. Cordially yours, Micaela Peñaloza Guest Service Manager

5

grieta place

Families

Great place, great people. Except for the pools evict, I waited and waited and waited for a margarita... Never came

By on Sep 30, 2015

4

great for families and business

Couples

Had to just spend one night in Queretaro so we decided on a familiar option. Check in was super quick and without a problem. Didnt have to leave a credit card. Booked the poolside room for an extra ten dollars and its worth it. Your balcony door opens right onto the green grass and pool area. This would be ideal for families travelling. Its also good for smokers, as all of the other rooms require for you to walk outside of the hotel to smoke. Pool was big enough and didnt have a bunch of screaming kids in it. Many areas to sit beside the pool as well with prompt waiter service for drinks and food. Bar inside is nice. 5 USD for a beer. Rooms are spacious and clean. Also, three small hot tubs beside the pool too. Check out wasnt a problem. Just ask the front desk for a taxi and it will be there in no time. Roughly 6 USD to get to the center of town from this hotel. Overall, a great place to stay for families. Many businessmen also stay in the hotel, so it has a great reputation.

By on May 20, 2014

3

very nice

BusinessTravelers

Rooms were clean and staff was friendly. A great value for the price charged.

By on Jan 25, 2014

3

nice, clean, like back in the states

Families

This hotel had beautiful decor and comfortable beds. Similar to a stay back in the States at a holiday inn, only concern was there didn't seem to be enough staff on hand to handle rush of Easter week, we had to request twice to have our room cleaned on the Saturday and it finally got done by 6:00 p.m. Other days of our week stay we had no problems with this issue. Kids loved the pool and hot tubs! Also excellent wifi in the room.

By on Apr 7, 2013

3

one night stay

Couples

My main interest was a hotel that had shuttle to the airport and this one had it. I was there only for about 6 hours. I didn't have a chance to enjoy most of the amenities but it was a pleasant hotel.

By on Jan 14, 2013

4

very nice emviroment and decoration

BusinessTravelers

The only thing that realy I didn't like is that the not smoking room still smell like smoke and they don't have a penalty policy who smoke in a non smoking room due to In Mexico is not ilegal to smoke in enclosed areas. Just make sure to guaranty that item & make sure they smell it before ofering.

By on Sep 22, 2012

4

convenience

BusinessTravelers

business

By on Dec 28, 2010

4

great location for shopping

BusinessTravelers

Great Hotel very helpful for English speaking guest

By on Apr 5, 2010

3

business trip to queretaro

BusinessTravelers

Just fine

By on Mar 19, 2010