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Fiesta Inn Queretaro

3.5 out of 5.0

Recent guest reviews

I stayed at the hotel from July 2017 to February 2018 on business and would like say special thank you to the following staff who helped make my stay very enjoyable:- Adriana, Lorena Baltaza Prado, Valery Villalobos, Fernanda Manduiano, Itzel Espinosa, Schiela Rodriguez from the reception desk. Paulina, Orlando,Enrique,Amardo,Mary (Carmen) from the restaurant and special mention to the lady at cooking station. Also to all the room maids, cleaning staff, room service and Jose the bell boy. Everybody couldn't have been more helpful and carried out their duties professionally, politely and most of all with a smile on their faces. I stayed in both the main hotel and loft rooms during the duration and generally was quiet during the night. I found the beds to be comfortable and never really had any issues with the rooms. Gym in need of updating. Look there were some negatives but far to few to mention, and were far outweighed by the positives. Beware though and be careful if you are looking to stay towards end November. There is some sort of college games event taking place in Queretaro during this week and the hotel was very noisy. I realise live and let live for these young guys and girls, but when you have to get up for work at 5.00am it can be a bit of a wrench. Thanks again Fiesta Inn, I will remember my stay here with fond memories. Derek Barnes 15th February 2018

Nice place close to centro, shopping centers and restaurants Breakfast is good, nice pool and pool area small gym. Food is expensive with an average taste. You can walk to centro, shopping center and close to the highway.

We stayed for two nights. The Hotel seems to be modern but there are many issues. One, and most important: cleanliness; it was evident that only very superficial cleaning is performed; Towels are worn out; the tables in the restaurant are disgustingly dirty, it’s clear that there is no supervision at all. Service is just okay. Room service prices are deceitful. There is no ice machine where there is one meant to be.

The hotel is not bad. It is comfortable with a very good sleep quality, however, they must improve significantly its cleanliness. For example, the floor in the restaurant is terribly dirty. The restroom at the pool is dirtier than a public one. The floor of the corridors and rooms are not clean. The pool is heated but the water is not even warm and the water is not clean neither. I hired a group of 8 rooms for an event of my business, they offered a 10% in beverages and meals that they “forgot” to apply So this is not a bad hotel overall, but it could not be my first option.

My company Christmas party was a couple of doors down, but did not have availability. Chose this hotel for the ease. Rooms are comfortable, but nothing spectacular. The bathroom is tiny. Being solo, I did not like being on first floor with a doorway to outside right down the hall (not secured).

I am three weeks into a 3 month stay at fiesta inn, on arrival i was promised i would be put into a loft or a room with a fridge after 3 weeks of asking everyday and speaking to the manager and promised by the staff and knowing of rooms being available i have come to the conclusion that i am stuck in room 257

This was my first stay in Mexico and it did not disappoint. My hotel room was spacious, the internet was strong, and the restaurant/bar was very nicely stocked and breakfast was varied. The grounds are also quite beautiful with places to sit and chat with friends or colleagues. Parking is plenty and access to the rest of the city is easy. The concierges were able to answer any questions I had (and my Spanish is only so-so).

waited 45 minutes for a club sandwich and snack plate. after 30 min wait. I checked with the bar. I was told the order was in but she could not see the kitchen so I don't know if its done. When I got a manager to check the food was done, cold and waiting in the kitchen. I was told the ticket got held in the system and the food just got done. ( Wrong Answer)

Room service was great, the meal was just perfect at 11 pm, just as ordered and a great service. Normally I stay at Holiday Inn, last time staying at Holiday Inn was not very great, the hotel is old and rooms are very uncomfortable. Location for this hotel is getting a little messy, the city is growing so fast that this hotel has no very good access, you need to walk a lot inside of the hotel. The service is just perfect, people is very nice and helpful. The restaurant is yummy. Be careful when parking your car, the access is restricted and there are no announcement of where to go or how to move inside the parking lot. Internet WIFI is fast and smooth connection. Very clean bathroom Unconfortable Bed, I think the beds are old.

After a totally unsatisfying experience at Queretaro's Holiday Inn, I decided to book by myself and go to Fiesta Inn, as I usually do. It was precisely what I expected. The rooms, comfortable. My bed, oh, my bed... after getting back beaten and tired, I slept deep and got the rest I expected. Going over everything that went well would look like a publicity stunt. Don't worry, I won't do it. I just recommed this hotel for what I got: I expected a place to stay and work while away from home and office; I got it. Completely. So, let me be quite clear: I fully agree with the idea that satisfaction comes primarily with expectations fulfillment. Fiesta Inn Querétaro did it.

Av 5 De Febrero 108 Ninos Heroes Queretaro QRO

Hotel highlights

  • Close to Santa Rosa de Viterbo Temple
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Downtown Queretaro within a short walk of Plaza Galerias Shopping Center, Fiesta Inn Queretaro is within a mile (2 km) of Santa Rosa de Viterbo Temple. This 225-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Autonomous University of Queretaro and Plaza Santa Maria Bullring are also nearby.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.


Fiesta Inn Queretaro's 225 air-conditioned rooms provide coffee makers, safes, and phones. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.

Property features

Fiesta Inn Queretaro features an outdoor pool, a children's pool, and a fitness center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 591 reviews