Fiesta Inn Queretaro3.5 out of 5.0
Recent guest reviews
waited 45 minutes for a club sandwich and snack plate. after 30 min wait. I checked with the bar. I was told the order was in but she could not see the kitchen so I don't know if its done. When I got a manager to check the food was done, cold and waiting in the kitchen. I was told the ticket got held in the system and the food just got done. ( Wrong Answer)
Room service was great, the meal was just perfect at 11 pm, just as ordered and a great service. Normally I stay at Holiday Inn, last time staying at Holiday Inn was not very great, the hotel is old and rooms are very uncomfortable. Location for this hotel is getting a little messy, the city is growing so fast that this hotel has no very good access, you need to walk a lot inside of the hotel. The service is just perfect, people is very nice and helpful. The restaurant is yummy. Be careful when parking your car, the access is restricted and there are no announcement of where to go or how to move inside the parking lot. Internet WIFI is fast and smooth connection. Very clean bathroom Unconfortable Bed, I think the beds are old.
After a totally unsatisfying experience at Queretaro's Holiday Inn, I decided to book by myself and go to Fiesta Inn, as I usually do. It was precisely what I expected. The rooms, comfortable. My bed, oh, my bed... after getting back beaten and tired, I slept deep and got the rest I expected. Going over everything that went well would look like a publicity stunt. Don't worry, I won't do it. I just recommed this hotel for what I got: I expected a place to stay and work while away from home and office; I got it. Completely. So, let me be quite clear: I fully agree with the idea that satisfaction comes primarily with expectations fulfillment. Fiesta Inn Querétaro did it.
Very nice hotel and excellent service. The restaurant is also very good and not too expensive, but there are many other place to eat on a walking distance. A little away from downtown but taxi ride is only 8$. Plus, it s a few minutes away from the bus station if you arrive from Mexico city.
I usually enjoy staying at this chain all over Mexico. However this time my room was too close to the lobby so it was noisy all the time during the day and night. The shower and beds are very good and service friendly. Location in Querétaro is good and the price through the internet was a good deal. Modern and good desk to work but tv took some solace of the desk. Nice to have coffee in the room and all was clean. However our experience with room service, and that of Our fiends in two other rooms was awful. Slow and overpriced
We were a very large number of guests staying at this hotel as we were all attending a wedding. The restaurant is chaos, we've stayed in hotels of the same chain and we were shocked at the bad quality of the food in this particular one. We were told it was 2x1 when you have over 12 people having breakfast only to be told otherwise when the bill arrived, then we were told in a rude manner it was under certain hours only. Over 200 pesos is a lot to pay for stale coffee and limp chilaquiles. The rooms are ok but the showers must be cleaned with oily cleaner as we had 4 people (including a 4 year old) in different rooms slip. No sympathy was shown when we went to ask for shower mats, and no, they don't have them. Two nights into the stay and not wanting to go out for food we risked dinner....45 min later and the food hadn't arrived, only an order of fish tacos and a coke, we were the only ones in the restaurant. Front desk staff was polite but unsympathetic. We tood advantage of the swimming pool which was clean.
The food was poor and pricey. I paid 210 pesos for a breakfast buffet that should cost no more than 80 pesos. Don't book the room with breakfast included. It is better to get something outside or don't have breakfast at all for that matter. You can tell the difference from the old facility, renovation was very good and I will stay here on a regular basis.
Good hotel for business trips. Not so good for tourism as it is relatively far away from the picturesque center of the city. Rooms are clean and airy. Breakfast is excellent. Internet is slow. staff is friendly and speak decent English
Near by car or public transportation of downtown and convention center. Cleaning is acceptable and nice building with a small swimming pool fitness room. Rooms are simple and comfortable minimalist style. Wi-Fi is free. Food is ok. And cost is reasonable. For business or working travel is ok.
Great service, the staff is very nice and charming. Delicious breakfast and Very comfortable common areas and rooms. Private parking. Close to down town, historical places. Nice for family trips or business trips. Just few block from Centro historico
- Close to Santa Rosa de Viterbo Temple
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Downtown Queretaro within a short walk of Plaza Galerias Shopping Center, Fiesta Inn Queretaro is within a mile (2 km) of Santa Rosa de Viterbo Temple. This 225-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Autonomous University of Queretaro and Plaza Santa Maria Bullring are also nearby.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.
Fiesta Inn Queretaro's 225 air-conditioned rooms provide coffee makers, phones, and ironing boards. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also included.
Fiesta Inn Queretaro features an outdoor pool, a children's pool, and a fitness center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 519 reviews