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The Carlin Boutique Hotel

5.0 star property

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Photo gallery for The Carlin Boutique Hotel

A balcony with a view of mountains and a lake, furnished with a sofa and chairs.
Creator video - submitted by Travel Mom Squad
A grand piano in a luxurious room with a large chandelier, a painting, and a view of mountains.
A modern living room with a fireplace, a sofa, a coffee table, and a dining area with a table and chairs.
A panoramic view of a mountainous landscape with a lake, a bridge, and a town in the foreground.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
43 Hallenstein St, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪7 min walk‬
  • Place, Skyline Queenstown
    ‪11 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Bayview Suite

A hotel room with a bed, bedside tables, a mirror, and a wooden panel wall.

Bayview Suite

  • Sleeps 4
  • Free WiFi

View all photos for Royal Suite

A hotel room with two beds, a TV, a desk, and a view of a cityscape.

Royal Suite

  • Sleeps 6
  • Free WiFi

View all photos for Lakeview Suite

A panoramic view of a hotel lobby with a dining area, a reception desk, and a bedroom with a large bed and a view of the sea.

Lakeview Suite

  • Sleeps 4
  • Free WiFi

View all photos for Eagles Nest

A hotel room with a large bed, a desk, a chair, and a view of the sea and mountains.

Eagles Nest

  • Lake view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Presidential Suite

A grand piano, a dining table with chairs, a chandelier, a painting, and a view of mountains through a large window.

Presidential Suite

  • Lake view
  • 1550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Royal Suite

A modern kitchen with a central island, bar stools, and a dining table.

Royal Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for The Princess Suite

An outdoor patio with a stone fireplace, seating area, and a hot tub.

The Princess Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Vista Suite

A modern living room with a fireplace, a sofa, a coffee table, and a kitchen area with wooden cabinets and a marble countertop.

Vista Suite

  • Lake view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Bayview Suite

A balcony with a view of mountains and a lake, furnished with a sofa and chairs.

Bayview Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Lakeview Suite

A modern living room with a fireplace, a sofa, and a view of a body of water and mountains through large glass doors.

Lakeview Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 1012 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Panorama Suite

A hot tub with a leaf-patterned backdrop, overlooking a lake and a town with mountains in the background.

Panorama Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Skyline Studio Suite

A hotel room with a large bed, a bedside table, a bench, a wall-mounted lamp, and a patterned carpet.

Skyline Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Queenstown

Located in Queenstown City Centre, The Carlin Boutique Hotel is adjacent to St Josephs Parish and within a 10-minute stroll of Queenstown Mall. This 5-star hotel welcomes guests with 8 rooms and conveniences like a full-service spa, free in-room WiFi, and free valet parking.

What's nearby

  • Queenstown Gardens - 3 min walk - 0.2 miles
  • Queenstown Mall - 7 min walk - 0.4 miles
  • Queenstown Beach - 8 min walk - 0.5 miles
  • Kiwi Park - 10 min walk - 0.6 miles
  • Skyline Queenstown - 11 min walk - 0.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪“Life’s a Grind” Coffee - ‬8 min walk
  • ‪Novotel Queenstown Lakeside - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookie Time - ‬8 min walk
  • ‪Odd Saint - ‬10 min walk

About this property

The Carlin Boutique Hotel

Guests staying at The Carlin Boutique Hotel enjoy access to a full-service spa, a gym, and 8 hot tubs. A stay here includes free valet parking. The front desk has multilingual staff that can help with access to locker space, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.
Guests can expect to find free WiFi and Smart TVs with digital channels. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Fireplaces, sitting areas, and free minibar items are also available.
8 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 8 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [In suite]
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 350.0 per day

Property payment types

Important information

Fees

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Carlin Hotel Queenstown
The Carlin Boutique Hotel Hotel
The Carlin Boutique Hotel Queenstown
The Carlin Boutique Hotel Hotel Queenstown

Frequently asked questions

What's there to see within easy reach of The Carlin Boutique Hotel?

This hotel is situated in Queenstown City Centre, just steps from St Josephs Parish, and within a 10-minute walk of Queenstown Mall and Queenstown Gardens. You'll also find Queenstown Beach and Lake Wakatipu less than a mile away.

How much does it cost to stay at The Carlin Boutique Hotel?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at The Carlin Boutique Hotel on Sep 1, 2026 start from $1,284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Carlin Boutique Hotel?

Yes, secured valet parking is offered for free at the hotel.

Is a spa located at The Carlin Boutique Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, Thai massages, couples treatments, and body wraps.

Does The Carlin Boutique Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as 8 hot tubs, a chef service, and a restaurant at this hotel.

Does The Carlin Boutique Hotel feature a casino on the premises?

No, The Carlin Boutique Hotel doesn't have a casino.

Is there an indoor pool at The Carlin Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there are 8 hot tubs.

What will couples enjoy most about a stay at The Carlin Boutique Hotel?

There are many amenities for couples at this hotel, including a chef service and a fireplace in each guestroom, and some feature lake view.

Are there hot tubs at The Carlin Boutique Hotel?

No, but guests can enjoy a sauna at this hotel.

Does The Carlin Boutique Hotel feature a restaurant that includes a breakfast menu?

Yes, The Carlin Boutique Hotel serves free English breakfast each morning from its restaurant.

Does The Carlin Boutique Hotel allow pets to stay for free?

No, pets aren't allowed at The Carlin Boutique Hotel.

Are there connecting rooms at The Carlin Boutique Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Carlin Boutique Hotel?

The closest major airport to The Carlin Boutique Hotel is Queenstown Intl. Airport (ZQN), which is 4.5 mi away (12 minutes by car).

Can I book a room with a balcony at The Carlin Boutique Hotel?

No, there aren't any guestrooms at The Carlin Boutique Hotel that offer a balcony.

Does The Carlin Boutique Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Carlin Boutique Hotel.

The Carlin Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views and great staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel, very close to town. The staff has the best customer service, and the breakfast is amazing!! I wouldn’t hesitate to recommend this hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
View was spectacular, staff was very accomodating
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room was gorgeous, food was epic, great location, spa is the cherry on top.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start !!! This place was just WOW from the moment we arrived. The staff were nothing short of amazing. The view , the room , the hot tub, the service all 5 stars . My only problem was our stay wasn’t long enough. A very big thanks to The Carlin for our wonderful stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning boutique experience. Pricey but the suite was sensational. Our only bugbear was the high tech light switches which took some getting used to and the light motion sensors which were erratic. Otherwise quiet, luxurious, spacious, stunning views and super friendly/professional staff.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The Princess Suite was beautiful! The view of the lake and mountains from the balcony was breathtaking. The private hot tub and outdoor fireplace were amazing. The complimentary breakfast was delicious as well as the complimentary happy hour drinks. My husband and I loved staying here to end our honeymoon!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is lovely and the staff are delightful. The Carlin is a pleasant walk from town and the gondola ride.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
The Carlin is indeed a 5 star property in every way, the staff and accommodation exceeded all our expectations, and we will most definitely return for a longer stay. I would recommend this truly remarkable boutique hotel to anyone traveling to Queenstown NZ.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Kai

Disliked: Cleanliness, staff & service, amenities
The hotel location is very good with an amazing view from the balcony. However the facilities are not at a great level compared with other 5 star hotels. The exit green lights in the room can’t be turned off at night, which is a joke. Hotel staff is friendly but it doesn’t worth the money.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service & Richard went above & beyond with an early checkin & late checkout not a problem. We highly recommend staying while in beautiful Queenstown.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all staff. Comfortable rooms. Great view.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

JANICE

The Carlin was beautiful, spotless, with state of the art amenities and a wonderful staff. Highly recommend!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short couples break

Amazing trip. Hotel Carlin perfectly placed for wonderful views over lake and short walk into Queenstown. Faultless super clean room with wonderful bed and great shower and amenities.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Joesph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Only place to stay in Queenstown. Patrick was amazing!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Couldn’t fault anything. Amenities very clean & high class. Staff were impeccable. Free parking and free airport transfer. Absorbing the stunning views from your private jacuzzi on a spacious entertainment deck was an awesome experience. Totally recommend if you can afford it
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The staff really help makes the place stand out like no other, as the addmenities speak for themselves. From the moment we entered the driveway, to our check out 2-days later, the attention we received was exceptional. Next level!! The concierge stood out making us feel welcomed from the get-go and no ask of ours ever feeling to big, during our stay. We highly, highly recommend a stay here.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, great location, Wonderful staff. The only thing I would say is for the price point There are few little things that need to be addressed as for small repairs in the room.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort

Happy campers

The hotel & all staff were outstanding in every way from the moment we arrived to valet parking, a welcoming drink and an upgrade to a fantastic suite. The view from our balcony hot tub across Queenstown & the Lake (day & night) was amazing. The Carlin compared very favourably to other 6 star hotels we have stayed in.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience at this property! Everything was flawless! The service was absolutely exceptional. The food was amazing and thoughtfully prepared, every detail of this stay was remarkable. One of the best hotels in my life, incredible views and every detail was considered to make it a memorable experience. The owner and all the staff were so accommodating and kind and welcoming, I can’t say enough amazing things about this property.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Within the rooms there are two emergency exit signs which illuminate the room all night. They do not fit into a 5 star experience and are taccy. Along with this the lights within the bathroom illuminated the bedroom.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlin is well located in easy walking distance to the Queenstown Mall and Lake Wakatipu. The complimentary airport pick-up made my arrival seamless. The rooms are modern with every detail considered. I received a surprise upgrade upon checking in. The cocktail hour and breakfast included in the rate were delicious and added value. I loved relaxing on the terrace with the hot tub and outdoor fireplace and the box of treats left at evening turndown service. I wouldn't hesitate to return to the Carlin the next time I'm in Queenstown.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Was looking forward to staying here, however didn’t have the greatest stay. The balcony with spa and fireplace was excellent, however around ten pm another family opened our door with their key, which was quite startling. The bathroom had average water pressure and looked a bit tired. We were woken up in the middle of the night with the sound of wind coming through the fire door in the bedroom.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Très joli hôtel, très bien situé et certains personnels très agréables mais hélas expérience client pas au niveau.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Youngsoo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026