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Rydges Lakeland Resort Queenstown

3.5 star property
Lakefront hotel with a sauna and a 24-hour front desk

Choose dates to view prices

Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Interior entrance
In-room safe, blackout drapes, soundproofing, iron/ironing board
Pool views, open daily
Pool views, open daily

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Bar

Explore the area

View in a map
38-54 Lake Esplanade, Queenstown, 9300
  • Place, TSS Earnslaw Steamship
    ‪8 min walk‬
  • Place, Skyline Queenstown
    ‪13 min walk‬
  • Place, Queenstown Gardens
    ‪4 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪11 min drive‬

Room options

View all photos for Lake View King Room

Lake View King Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Lake View King Room

8.0 out of 10
Very good
(22 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Family Room

Lake View Family Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Lake View Family Room

8.0 out of 10
Very good
(5 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Twin Room

Lake View Twin Room | Lake view

Lake View Twin Room

8.0 out of 10
Very good
(6 reviews)
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, Lake View

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Rydges Lakeland Resort Queenstown is adjacent to Lake Wakatipu and within a 10-minute stroll of SKYCITY Wharf Casino. This 72-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • TSS Earnslaw Steamship - 8 min walk - 0.5 miles
  • Kiwi and Birdlife Park - 12 min walk - 0.7 miles
  • Queenstown Mall - 12 min walk - 0.6 miles
  • Skyline Queenstown - 13 min walk - 0.7 miles
  • Queenstown Gardens - 4 min drive - 1.4 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Pog Mahones - ‬8 min walk
  • ‪Saigon Kingdom - ‬6 min walk
  • ‪Pub On Wharf - ‬7 min walk
  • ‪Mrs. Ferg Beach Street - ‬8 min walk
  • ‪Atlas Beer Cafe - ‬6 min walk

About this property

Rydges Lakeland Resort Queenstown

Lakefront hotel with a sauna and a 24-hour front desk
At Rydges Lakeland Resort Queenstown, guests have access to an outdoor pool, a sauna, and free WiFi in public areas. Self parking is offered for NZD 25.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and free newspapers.
Guests can expect to find plasma TVs and stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (NZD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Reds Bar

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,126 square feet of conference space
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 39 for adults and NZD 20 for children
  • Uncovered self parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Frequently asked questions

Is free cancellation available at Rydges Lakeland Resort Queenstown?

Rydges Lakeland Resort Queenstown offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see around Rydges Lakeland Resort Queenstown?

This hotel is situated in Queenstown City Centre, just steps from Lake Wakatipu, and within a 10-minute walk of Steamer Wharf and TSS Earnslaw Steamship. You'll also find Queenstown Beach and Skycity Queenstown Casino less than a mile away.

Will I be able to park at Rydges Lakeland Resort Queenstown?

Yes, uncovered parking is offered for NZD 25.00 per night. Though parking is limited, accessible parking and electric car charging are also available.

Does Rydges Lakeland Resort Queenstown feature a casino at the property?

No, Rydges Lakeland Resort Queenstown doesn't have a casino.

Will I find an indoor pool at Rydges Lakeland Resort Queenstown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Rydges Lakeland Resort Queenstown?

This lakeside hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Rydges Lakeland Resort Queenstown?

No, but guests can enjoy a sauna at this hotel.

Does Rydges Lakeland Resort Queenstown have a restaurant with a breakfast menu?

Yes, Rydges Lakeland Resort Queenstown serves buffet breakfast for a surcharge each morning at Bazaar.

Will Rydges Lakeland Resort Queenstown allow pets to stay for free?

No, pets aren't allowed at Rydges Lakeland Resort Queenstown.

Does Rydges Lakeland Resort Queenstown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Rydges Lakeland Resort Queenstown?

The closest major airport to Rydges Lakeland Resort Queenstown is Queenstown Intl. Airport (ZQN), which is 5.4 mi away (14 minutes by car).

Can I book a room with a balcony at Rydges Lakeland Resort Queenstown?

Yes, some guestrooms at Rydges Lakeland Resort Queenstown offer a balcony and may feature lake views.

Does Rydges Lakeland Resort Queenstown have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Rydges Lakeland Resort Queenstown.

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 253 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 231 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Easy walk to town. Loved the views. Super friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Lacey

Stayed 1 night in Feb 2025

6/10 Okay

Ashleigh

Traveled with family and small children
It’s an expensive hotel that hasn’t been maintained to reflect the price. Noise between rooms (we did call reception at 3am for them to help with our noisy neighbours but nothing was done). The rooms are basic and dated. If it wasn’t so expensive I wouldn’t think much of it but the $$ doesn’t reflect the standard. To be clear it’s not a terrible place but it’s just not a fair price. As people who travel to Queenstown often, we know the options out there from basic to luxury and this fits in the middle of standards but higher price end. In saying that - location is nice. Great Lake views and a nice flat walk to town. The dining options are great and the breakfast buffet is wonderful. Dinner and drinks at the bar is always nice too with the views. There are renovations happening so that will be welcomed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Annamarie

Stayed 4 nights in May 2025

10/10 Excellent

Maoake

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great views. The staff are exceptionally friendly. My sister and I were upgraded from a standard double to a suite which was very nice. It had a small patio area just off the living area. The hotel is in the process of remodeling but it was not intrusive. It is a short 5 minute walk into the downtown wharf area. There is also a bus stop for the airport right in front of the hotel. There is also a bar and restaurant on the top floor which is great place to relax with views over the lake especially during rainy weather
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea

Hey Expedia why did you ask me to review a hotel I didn’t stay in. The hotel let you know 4 weeks before my check in day that they couldn’t accommodate me due to restorations. It took you another 2 weeks to try and find me an alternative hotel. And then didn’t give me the equivalent facilities. Poor form.
Stayed 6 nights in May 2025

10/10 Excellent

Mikaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Jane

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property was in a good spot and very clean. We booked for 3 adults but the sofa bed was awful. One night was a cold shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jake

Stayed 3 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was ok. Music in elevators was to loud. Short walk to city centre.if your parking you need to use the qr code st reception to book in. Breakfast was ok not the best we have had.
Stayed 2 nights in Apr 2025

8/10 Good

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was great to be upgraded to a Suite upon check-in, and the staff were very friendly. The room was a little dated however with a very large shared balcony. The restaurant/bar and the breakfast restaurant were great too. Paid parking was close by, and the hotel is only a 5-10 minute walk from the center of town, which was very convenient. Beds were clean and comfy, and the heaters heated our rooms quite well.
Stayed 3 nights in Apr 2025

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

arran

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in poor and aged condition for the pricing thay are asking. Room decor was old and ragged. Very noisy and terrible water pressure and toilet that didnt flush properly. Over all disappointing hotel
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Rydges Queenstown

Hotel was tired, we were not made aware of half the hotel being refurbished. We had a tiny room that we did manage to get upgraded to a family room thankfully! Lake view was amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ketul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property has a beautiful view of the lake and is within walking distance of the main beach and tourist/shopping activities. The top floor restaurant and bar are marvelous. Staff was very helpful and responsive. We loved our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine

Stayed 2 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are a little out dated, but hotel is being Reno’d at the moment. Other than that, excellent location, friendly staff, easy parking. Will be back!
Stayed 2 nights in Mar 2025

8/10 Good

Ashleigh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We’ve stayed a few times and I can’t fault its location - which is why we choose it. Out of the town chaos but an easy, flat walk along the lake to get into town. Beautiful views of the lake from the rooms too. It’s old and rooms need an update (they are actually doing this right now to half the hotel and I imagine the other half will be done soon too). The restaurants are great, lovely food and amazing views. Staff were hit and miss with their kindness. The man on reception is AMAZING and so accomodating, I don’t know his name but he was lovely vs a woman we had at one point who was much less accomodating and helpful. Same with dinner we had some really kind servers and then some grumpy ones. The other confusing point is the EVT system. No one really seems to acknowledge it or know how it works. I appreciate we booked through a third party but we’ve had no issues at other Rydges ro use our benefits (but not earn any points). We found mixed understandings but again the man on reception was happy to work through any issues and we appreciate that. Overall we like it here and hope to stay again once it’s renovated and refreshed as a QT
Stayed 2 nights in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities
Sink didn’t work for two day stay. Balcony door lock didn’t work. No amenities and the room was basic and dated. Charged extra for parking. For almost $500 a night NZ$ it was not what I was expecting.
Stayed 2 nights in Mar 2025

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