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Rendezvous Heritage Hotel Queenstown

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In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Daily buffet breakfast for a fee
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Interconnecting Family Suite with Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, Steamer Wharf
    ‪18 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(42 reviews)
  • Garden view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

Interconnecting Two Bedroom Apartment

  • Sleeps 5
  • Free WiFi

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Family Room

8.6 out of 10
Excellent
(34 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for Premier Room

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room with Alpine View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Alpine View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Studio Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Studio Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room With Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

1 Bedroom Apartment with Lake View

  • Lake view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Queenstown

Rendezvous Heritage Hotel Queenstown places you next to Mt Crichton Loop Track and within a 15-minute walk of Lake Wakatipu. This 175-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • Steamer Wharf - 18 min walk - 1.0 mile
  • TSS Earnslaw Steamship - 20 min walk - 1.1 miles
  • Queenstown Mall - 2 min drive - 1.0 mile
  • Skyline Queenstown - 2 min drive - 1.0 mile
  • Kiwi Park - 2 min drive - 1.0 mile

Getting around

  • Queenstown Intl. Airport (ZQN) - 17 min drive

Restaurants

  • ‪Heritage Queenstown - ‬1 min walk
  • ‪Finz - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬3 min drive
  • ‪Lokal - ‬14 min walk
  • ‪My Thai Lounge - ‬20 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Rendezvous Heritage Hotel Queenstown features an indoor pool, an outdoor pool, and a gym. Self parking is available for NZD 15 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 49-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, free newspapers, and free local calls are other standard amenities.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 6:00 AM to 11:00 PM.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Are free cancellation options available at Rendezvous Heritage Hotel Queenstown?

Rendezvous Heritage Hotel Queenstown provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on Jun 20, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Rendezvous Heritage Hotel Queenstown?

Based on positive ratings, guests enjoy the hotel's walkable location in Queenstown, and it's just steps from Mt Crichton Loop Track. You'll also find Lake Wakatipu and Steamer Wharf less than a mile away.

Will I be able to park at Rendezvous Heritage Hotel Queenstown?

Yes, covered parking is offered for NZD 15 per night. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Rendezvous Heritage Hotel Queenstown?

Yes, guests can indulge in luxuries such as an outdoor pool, an al fresco restaurant, and in-room massages at this hotel.

Does Rendezvous Heritage Hotel Queenstown feature a casino?

No, Rendezvous Heritage Hotel Queenstown doesn't have a casino.

Will I find an indoor pool at Rendezvous Heritage Hotel Queenstown?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 6:00 AM and 11:00 PM and the seasonal pool is normally open from January until December.

Is Rendezvous Heritage Hotel Queenstown a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an al fresco restaurant and an outdoor pool.

Does Rendezvous Heritage Hotel Queenstown have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Rendezvous Heritage Hotel Queenstown have a restaurant with a breakfast menu?

Yes, Rendezvous Heritage Hotel Queenstown serves buffet breakfast for a surcharge each morning at Mackenzies Restaurant.

Will Rendezvous Heritage Hotel Queenstown allow pets to stay for free?

No, pets aren't allowed at Rendezvous Heritage Hotel Queenstown.

Does Rendezvous Heritage Hotel Queenstown have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Rendezvous Heritage Hotel Queenstown?

The closest major airport to Rendezvous Heritage Hotel Queenstown is Queenstown Intl. Airport (ZQN), which is 5.9 mi away (17 minutes by car).

Can I book a room with a balcony at Rendezvous Heritage Hotel Queenstown?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy lake and mountain views.

Does Rendezvous Heritage Hotel Queenstown host weddings?

Take advantage of the wedding venue at Rendezvous Heritage Hotel Queenstown if you plan to say "I do" during your trip.

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1031 reviews
Rating 8 - Good. 281 out of 1031 reviews
Rating 6 - Okay. 75 out of 1031 reviews
Rating 4 - Poor. 29 out of 1031 reviews
Rating 2 - Terrible. 25 out of 1031 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great staff, beautiful property
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, ambiance, breakfast, staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

luisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location amazing staff very clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with spacious room and a great view of the lake from third floor. Parking was easy, although with a charge, and convenient bus stop opposite for a ride into town.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff, walking distance to town center and there was also a local bus. Great views, good breakfast, good restaurant on the premises
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, amenities
Clean and beautifully situated. Very comfortable and spacious room.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms with great view. Conveniently located to waterfront.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The hotel was absolutely amazing. Perfect location right near the middle of town but in a lovely spot away from the crowded areas. Get a lakefront room- you won't be disappointed! We were stunned by the beauty from our balcony.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities
Great place to stay and to relax. Lake view from the room in exceptional
Stayed 1 night in Jan 2026
Verified

8/10 Good

YING

Liked: Cleanliness, property conditions & facilities
Clean room,friendly staffs, good location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautifully decorated and ALL staff members were friendly and obliging at all times. Views were amazing and buffet breakfasts were delicious.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services with reasonable prices, kids love the spa and pool.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Lovely room, great size and very quiet. Nice walk down by the lake into town.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Neelah

Liked: Amenities
Great view from lakefront room.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael John

Liked: Cleanliness, amenities, property conditions & facilities
Location and staff were great
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities
Room was very clean, comfortable and a good size. Lovely balcony overlooking the forest which was quiet, felt private and peaceful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rick

Nice rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kaissar

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and amenities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness
The property has lots of charm and friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, amenities
Great view and location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Like the pool facilities. Housekeeping polite and helpful.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Paschalis Baylon Chrismar

Liked: Cleanliness, amenities, property conditions & facilities
Nice short stay - direct & efficient
Stayed 1 night in Dec 2025

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