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Recent guest reviews

Excellent property with covered parking. Could walk to town or get a bus voucher.

Convenient location for travelers with a car, 5 minute drive from town. Nice lounge/bar area with fireplace. Hot tub was not working. Great staff friendly and helpful.

This place was great. The staff was friendly and the rooms were clean.

The room is small. Overview I think it does not meet our expectations as the price is not that low here

Great quiet location, beautiful room, nice spa/sauna/pool and gym. Liked that it was away from the bustle of downtown

91 Fernhill Road Queenstown

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Onsite dining
  • Indoor pool and outdoor pool

Heritage Queenstown places you within 2 miles (3 km) of popular sights like Lake Wakatipu and Skyline Queenstown. This 175-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start weekends with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 49-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, stovetops, and free newspapers are other standard amenities.


Property features

Heritage Queenstown features an indoor pool, an outdoor pool, and a gym. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Family Deluxe Room Non-Lakeview

1 King Bed and 2 Twin Beds | 2 King Beds | Sleeps 4

Studio Suite, Lake View

1 King Bed | 2 Twin Beds | Sleeps 3

2 Bedroom Studio Suite Lakeview

2 King Beds and 1 Double Sofa Bed | 4 Twin Beds and 1 Double Sofa Bed | Sleeps 8

Studio Suite Non-Lakeview

1 King Bed | 2 Twin Beds | Sleeps 4

Guest reviews for Heritage Queenstown

Everyone (2) Family (2)
5
Family

Excellent property with covered parking. Could walk to town or get a bus voucher.

By on Mar 5, 2020

Review comment responded on Mar 6, 2020

Thank you for your amazing feedback! We look forward to welcoming you back to the hotel. Kind regards, Hazel Suico Guest Services Manager

4
Friends

Convenient location for travelers with a car, 5 minute drive from town. Nice lounge/bar area with fireplace. Hot tub was not working. Great staff friendly and helpful.

By on May 28, 2019

Review comment responded on May 29, 2019

Hello and thank you for your feedback ! It is very delightful to know that the hotel and our friendly and helpful staff have made your stay pleasent. We are currently under the process of renovating the spa pool, wihch is expected to finish on 5th June 2019. We really hope to welcome you back at the hotel in the near future. Kind Regards, Amit Jadhav. T.H.E. Guest Services Manager.

5
Friends

This place was great. The staff was friendly and the rooms were clean.

By on Apr 26, 2019

Review comment responded on Apr 30, 2019

Good Afternoon, Thank you for taking the time to leave your feedback. It is great to hear you enjoyed your stay overall, especially to hear you found the staff so friendly. I will pass your kind words on and I look forward to welcoming you again in the future. Kind Regards, Emma Jubb Duty Manager

2
Family

The room is small. Overview I think it does not meet our expectations as the price is not that low here

By , from Queenstown on Feb 8, 2019

Review comment responded on Feb 12, 2019

Good Morning, Thank you for taking the time to leave your feedback. We take all feedback seriously as this helps us to continually improve our service and guest experience. I will take up your concerns with the senior reservations team. I do hope we can welcome you again in the future. Kind Regards, Emma Jubb Duty Manager

5
Everyone

By on Dec 23, 2018

Review comment responded on Dec 24, 2018

Good Morning, Thank you for your feedback, I am happy to hear you enjoyed your stay and I look forward to welcoming you again in the future. Kind Regards, Emma Jubb Duty Manager

5
Everyone

Great quiet location, beautiful room, nice spa/sauna/pool and gym. Liked that it was away from the bustle of downtown

By on Dec 18, 2018

Review comment responded on Dec 24, 2018

Good Morning, Thank you for your feedback, I am happy to hear you enjoyed your stay, in particular the facilities we have on offer. I look forward to welcoming you again in the future. Kind Regards, Emma Jubb Duty Manager

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